Founding Account Manager, Pulley

• 4+ years in account management or quota-carrying sales, with a strong track record in expansion and renewals
• Consistent high performance, with proven experience managing complex accounts with multiple stakeholders
• Familiarity with sales methodologies (MEDDICC, BANT, Sandler, etc.)
• Strong pipeline and forecast management skills; CRM proficiency (HubSpot, Salesforce, etc.)
• Excellent communicator with strong writing, presentation, and interpersonal skills
• Highly organized, detail-oriented, and able to balance multiple priorities
• Team player with the hustle, curiosity, and flexibility needed to thrive in an early-stage environment
• Ability to quickly ramp on new industries and deliver trusted-advisor insights

Desirable

• We’re building the world’s first software platform for construction permitting — for any project, in any city. Our north star is speed; everything we do is in the service of helping our customers get their permits as fast as possible
• We serve some of the top developers, builders, retailers and architects in the industry to permit new apartment buildings, office space, homes, stores and much more!
• As Pulley’s first Account Manager, you’ll be in a quota-carrying role focused on driving retention, renewals, and growth within our key accounts
• You’ll manage our largest and longest-standing customers, acting as a trusted advisor while ensuring their continued success
• . This is a high-impact role where you’ll map white space, uncover opportunities, and expand Pulley’s footprint
• Own Account Growth & Retention: Manage relationships with Pulley’s largest accounts, driving renewals, cross-sell, and upsell opportunities
• Build Account Strategy: Develop and execute structured account plans that align with customer priorities and expand Pulley’s presence
• Engage Senior Stakeholders: Deliver clear, tailored pitches that connect Pulley’s value to business needs
• Strengthen Customer Partnerships: Proactively monitor account health, adoption, and usage to maximize value and reduce risk
• Collaborate Cross-Functionally: Partner with SDRs, product, and support teams to improve customer experience and inform Pulley’s roadmap
• Share Insights & Improve: Bring customer feedback to refine messaging, sales processes, and product development
• Hit Your Number: Consistently achieve growth targets with strong forecast accuracy