Vice President of Business Operations, Zeta Global
$150-200k
+ Equity
More information about location
The AI marketing cloud
Open for applications
The AI marketing cloud
1001+ employees
Open for applications
$150-200k
+ Equity
More information about location
1001+ employees
Company mission
To enable brands to build repeatable and scalable programs that accelerate business growth, efficiently, and effectively, and drive higher ROI on their marketing investments.
Role
Who you are
- The ideal candidate brings a background in Business Operations, Sales Strategy, or Chief of Staff, and thrives at the intersection of data, process, and leadership
- Experience in Management Consulting or Investment Banking is valued, but we’re seeking someone who has applied that experience in operating roles
- A bonus if you have experience in mar-tech, ad-tech, or customer acquisition marketing
- Minimum 10+ years of experience in Business Operations, Corporate Strategy, or Business Strategy
- Experience in Management Consulting or Investment Banking is a plus, but must be complemented by hands-on operating experience
- Strong analytical skills with the ability to translate data into clear, actionable business insights
- Proven ability to operate as a strategic thought partner to senior executives, connecting insights to execution
- Track record of diagnosing process gaps, designing scalable solutions, and leading through influence
- Excellent communication, presentation, and interpersonal skills — must be confident working with and influencing executive-level stakeholders
- Bonus: experience in mar-tech, ad-tech, or customer acquisition marketing
What the job involves
- We’re seeking a strategic and results-driven VP of Business Operations to lead key strategic and operational initiatives across the Acquisition Business Unit
- This role blends business strategy, operational excellence, and financial rigor — enabling scalable growth in a fast-moving marketing technology organization
- Strategic Planning & Business Performance:
- Partner with the leadership team to define and drive the business unit’s strategic priorities, planning cycles, and performance goals
- Collaborate with Finance and Sales to ensure accurate, consistent, and actionable reporting — maintaining reliable Salesforce data, business performance dashboards, and financial analyses that guide leadership decisions
- Operational Excellence & Strategic Initiatives:
- Identify operational gaps and lead initiatives that drive efficiency, scalability, and business growth across sales, customer success, operations, and product workflows
- Design and implement scalable, repeatable processes that improve execution, strengthen collaboration, and enhance visibility across teams
- Champion continuous improvement — streamlining systems, handoffs, and reporting to accelerate outcomes and enable data-driven decisions
- Lead strategic projects that optimize the customer journey from acquisition through retention, ensuring consistent, measurable impact
- Cross-Functional Leadership:
- Serve as the connective tissue between teams — ensuring alignment, prioritization, and clear communication across departments
- Partner with executives to evaluate new business opportunities, product strategies, or organizational investments
- Support and drive planning for key company-wide forums — including team offsites, SKO, and leadership meetings — ensuring the right content, messaging, and outcomes are achieved
Our take
Zeta Global is a cloud-based AI marketing platform helping companies acquire, grow and retain customers more efficiently. Its flagship Zeta Marketing Platform (ZMP) combines identity resolution, consumer intelligence, and omnichannel activation into a single platform. Using one of the industry's largest proprietary database and advanced AI, Zeta makes personalized marketing simple for enterprise brands worldwide.
Its platform is particularly valuable in today's privacy-first, data-driven marketing environment. It helps brands understand individual customers and deliver relevant experience across every channel, from email and SMS ot digital and social. Serving top advertisers and Fortune 500 companies, Zeta turns complex data into actionable insights, so markets have a deeper relationship with their customers and drive measurable results in a competitive landscape.
Recently, Zeta expanded its capabilities with acquisition of Marigold's enterprise software business, adding over 100 enterprise clients and new loyalty and engagement tools. This strenghten's Zeta's "One Zeta" model, creates cross-selling opportunities, and extends its footpirnt in EMEA and APAC. Also backed by strong AI investments, a massive proprietary identity graph, and consistent revenue growth, Zeta is in a good position to help brands deliver smarter, more personalized marketing at scale for years to come.
Steph
Company Specialist at Welcome to the Jungle
Insights
11% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Apr 2017
$115m
SERIES F
Jul 2015
$125m
LATE VC
Total funding: $310m
Company HQ
Midtown South, New York, NY
Leadership
David A Steinberg
(Co-Founder, CEO & Chairman of the Board)Prior to founding Zeta and CAIVIS, they founded InPhonic, the largest seller of wireless phones and communications products and services on the Internet. InPhonic was #1 on Inc. 500 list of fastest growing companies in 2004
John Sculley
(Co-Founder, Vice Chairman of ther Board & Investor)Former CEO of Apple Computer. They joined Apple in 1983 when the Company had $600 million in revenues; by the time they left, Apple's revenues exceeded $8 billion.
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