Sales Enablement Manager, Sendbird
$150-175k
+ Equity program
1+ day a week in office (San Mateo, CA)
Messaging-as-a-service API
Open for applications
Messaging-as-a-service API
201-500 employees
Open for applications
$150-175k
+ Equity program
1+ day a week in office (San Mateo, CA)
201-500 employees
Company mission
Sendbird's mission is to build connections in a digital world.
Role
Who you are
- You enjoy helping people and will share in their triumphs and encourage them through challenges
- You possess critical thinking and problem solving skills with the ability to assimilate complex concepts
- You can adapt to a fast-paced environment and manage multiple priorities with a sense of responsibility and resourcefulness
- You demonstrate interest and energy towards technology, sales, and training
- A data-driven decision maker with the ability to analyze metrics and translate them into actionable insights
- A goal-oriented self-starter with a strong ability to work independently as well as with others
- 5+ years of experience in an sales enablement, operations, or program/project management role
- Experience implementing sales methodologies and certification programs
- You have strong english speaking skills and excellent communication (written/verbal) and facilitation skills including presentation skills (Korean language skills a plus)
- Experience working in a global start-up company environment, including localization of training materials
- Knowledge of SaaS, B2B, and Enterprise sales models
- Proficiency with sales enablement software and standard business applications (e.g. Highspot, Showpad)
What the job involves
- Sendbird is looking for a Sales Enablement Manager to be responsible for creating compelling, engaging, and effective training content, as well as onboarding programs for our global sales and customer success teams.
- You will play a critical role in influencing revenue by ensuring teams are informed on our product value offering, leveling up our selling skills, and showing teams how to get the most out of our sales technology.
- We’re looking for a creative and process-minded person passionate about making the people around them more effective, successful, and engaged. The Sales Enablement Manager will be a part of the Revenue Operations team and report to the Head of Sales Operations and Enablement. This role should be able to work from our San Mateo office three days per week
- Work with the Head of Global Sales Operations and Enablement to implement and deliver enablement programs that improve the performance of the Sales and Customer Success organizations
- Collaborate with Product, Marketing, and Customer Success teams to align Sales training, related content, and initiatives
- Create and deliver onboarding and continuous learning curriculum that increases the sales team’s effectiveness
- Identify metrics to quantify impact and efficacy of enablement programs, special events, and sales tools and resources
- Maintain a repository of shared content to assure content is accurately named, tagged and curated
- Coordinate and manage sales enablement events, including quarterly sales gatherings, conferences, and annual sales kick offs
- Build and implement standardized certification program framework
Our take
Sendbird offers APIs to help companies build their own text and video communication features. The company's suite of solutions helps businesses worldwide improve customer retention, conversion, & optimized customer support.
The company has been developing its APIs fast, including adding moderation capabilities - an attractive feature in an age that increasingly prioritizes ‘clean’ online communication. Among its newest set of capabilities is Sendbird Live, combining livestream with chat to enable companies to create new and engaging experiences from a single tool.
Its clients include Reddit, Hinge, and DoorDash. They are, however, strategically raising further investment, as the field is competitive even with its impressive client roster and technological instincts, regardless, Sendbird is well positioned within the market to keep ahead of the competition.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 8 rounds)
Apr 2021
$100m
SERIES C
May 2019
$102m
SERIES B
Total funding: $273m
Company benefits
- All-in-one wellness benefit (Use it on anything from workout equipment to hobby gear to gadgets to gaming consoles)
- Access to the Modern Health platform
- Paid holidays, accrued vacation and sick leave
- Paid volunteer time off
- Family or paternal leave
- We’ll pay for you to learn a new language with our global citizenship benefit
- Birthday off
Company values
- Endless Tenacity For Customers - Customers existed before businesses. They faced a problem for which few people dared to find a solution, and created customer value
- Better Than The Best - We set stretch goals for ourselves and our team
- Work to Completion - We focus on the goals wholeheartedly until they have been completed
- The Buck Stops Here - We believe we are leaders no matter where we are, no matter what position we are in
- Already On It - We decide fast, move faster, and take on the responsibility of the results
- Highest Corporate Integrity - A great relationship between a company and its customers can only be built on the platform of high corporate integrity
- Global Citizenship - We create the environment and culture to nurture talented people around the world
Company HQ
Downtown, San Mateo, CA
Articles
Leadership
Brandon Jeon
(Head of Quality Engineering)Internet executive with over 14 years of experience, including technical sales, product management, project management, and engineering. Programming since the age of 9; they developed and launched Korea's first game portal game.korea.com at age 20.
Forest Lee
(Head of Design)Forest specializes in UI/UX and graphic design for apps/services, but also has extensive experience creating printed designs, CI/BI, and design goods. They developed over 10 different apps across two startups, 4 of which won #1 in lifestyle category on the AppStore.
Harry Kim
(Chief Architect)Harry has been working in IT fields since 2006 after graduated from Monash University with a BS in Computer Science and started their career with network security company. Harry also has experienced software development of broad IT fields including search engine, social network game, 3D mobile game and mobile SNS.
John S. Kim
(CEO)John founded two startups. Their first startup, Paprika Lab - a social gaming company, was acquired by GREE and they were Korea's all-time no.1 pro gamer in Unreal Tournament.
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