Solutions Architect, Keywords Studios
$90k
More information about location
Technical & creative services provider
Be an early applicant
Technical & creative services provider
1001+ employees
Be an early applicant
$90k
More information about location
1001+ employees
Company mission
To use the passion for games, technology, and media to create a global services platform for video games.
Role
Who you are
- We are looking for an ambitious, experienced, driven & solution orientated individual that thrives in a fast-paced, cutting-edge, technology-driven environment
- You have a minimum of 3 years of SaaS experience in a specialization such as consulting services, technical pre-sales or technical project management
- Proven experience translating ambiguous customer requirements into actionable technical solutions
- You are proficient with any of: Python, Go, C#, Node.js, Powershell
- You are proficient with deploying cloud solutions on AWS or Azure (preferred)
- You are familiar with technical SaaS concepts such as SDKs, APIs and cloud computing
- You are exceptionally organized and a project manager at heart
- Understanding of Object-Oriented Programming concepts
- You value performing tasks as efficiently as possible and you dislike seeing mistakes repeated
- You have excellent communication skills and are comfortable leading meetings with customer executives and analysts alike
- You are proficient in the entire G-Suite and can perform data analysis tasks including generating pivot tables and writing complex formulas in Sheets/Excel
- You are curious about complex systems and a natural problem solver
- Build rapport with customers as a consultative seller
- Visual Storytelling – Use visual narratives to share a lot of information in a short amount of time
- Experience with Kubernetes and containerization technologies in cloud environments a plus
- Working EST/PST hours
What the job involves
- You will be an integral part of our custom development and professional services team and collaborating with multiple teams to deliver solutions to our clients
- Developing Infrastructure-as-Code (IaC) using Terraform, CDK, or Pulumi
- Developing CI/CD pipelines for Cloud Deployments
- Developing custom automation (Lambda Functions/ Azure functions)
- Efficient with programming languages (Python, JavaScript, bash, powershell, C#)
- Managing code repositories and performing peer code reviews
- Ability to maintain the code hygiene and writing test cases for the solutions
- Mentoring and training implementation engineers
- Assist with proof of concepts for strategic and enterprise customers
- Work side-by-side with customers to design, build, and deploy complex integrations
- Establish partnerships and strategic relationships with contacts at our biggest brands
- Time management is critical and should be able to manage multiple tasks/projects simultaneously
- Analyze and audit existing Helpshift implementations for the purpose of making improvements
- Become an expert at using Helpshift’s administrative tools which include a suite of AI products, bots, and other mission-critical support functions
- Work collaboratively with Account Manager, Customer Success Managers, Operations teams, and Sales to ensure customers’ overall success with the product
- Occasional travel to client site or other offices (up to 25%)
Our take
Keywords Studios is an international technical service provider to the global video games industry and beyond. The company works as an external development partner for its users, enabling leading content creators and publishers to leverage Keywords' expertise and capacity across the lifecycle of interactive content. In so doing the company enables its clients who are operating in complex and fast-moving environments to remain lean and agile, and to focus on creating and monetising the most engaging experiences.
The company has over 70 studios in 26 countries across the globe. Providing integrated art production, engineering, audio services, testing, localization, and player support services in more than 50 languages and 16 game platforms.
With a strong market position, Keywords provides services to nearly all of the prominent gaming companies, including T2, EA, Ubisoft, and Square Enix. Keywords had also been on an acquisition spree, with its total acquisition count sitting at 60 before it was acquired by private equity firm EQT in 2024.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Medical, dental and vision benefits
- WFH Opportunities
- Flexible working hours
- Bonus Schemes
- And More (Varies by Location)
- Paid time off (including sick and select holidays)
- 401(k) with 3% employer matching
Company values
- We are passionate
- We thrive on diversity
- We are resourceful
- We celebrate uniqueness
- We value team-work
Company HQ
Carmanhall And Leopardstown, Dublin, Ireland
Articles
Leadership
Bertrand Bodson
(CEO, not founder)Current Non-Executive Director at Tesco and Wolters Kluwer. Co-Founder & former CEO of Bragster.com (Acquired by Guinness World Records). Previous Chief Digital & CMO at Sainsbury's, and Non-Executive Director of Electrocomponents.
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