Senior Business Operations Associate, ResortPass

• You are comfortable in both generating insights and working with stakeholders to implement your proposed solutions. You have strong technical skills but also can communicate effectively with stakeholders across the organization, including senior management
• 2+ years experience in a Business Operations, Business Analyst or Product Strategy/Analytics role at a high growth tech company
• Experience working in management consulting, investment banking, or venture capital preferred
• Must be proficient with SQL and have experience with data visualization tools such as Tableau or Looker
• Extremely comfortable with financial modeling and complex data analysis
• Excellent written and verbal communicator; you have the ability to tell a story combining data with qualitative insights, and you understand how to tailor your communication to any audience
• You're a good person. While building a startup is hard, being a good person is not. We are creating a culture of people with whom you would look forward to working. While we offer incredible experiences to our guests, it is just as important to us to foster an incredible culture for our employees
• Bonus points if you have
• Marketplace experience
• Experience with marketing/growth analytics (LTV/CAC, Retention, etc.)

• The Senior Business Operations Associate will be a strategic partner across the business who gets into the weeds of our data
• Analyze trends and underlying issues within the business; you will be responsible for understanding impacts in a multi-sided marketplace
• Effectively communicate learnings and recommendations to key stakeholders; you will collaborate with stakeholders from across the organization to develop and deliver on your roadmap
• Drive improvements in our operations with stakeholders across marketing, sales, account management, etc
• Collaborate with leadership to drive strategic and financial planning for the business
• Prepare board materials and similar presentations

• Health, Dental & Vision — We're deeply invested in the health and well-being of our team and are proud to contribute to the monthly premiums of these insurance plans
• Stock Option Plan — We offer employees the opportunity to become part-owners in our mission. Let’s redefine what it means to be a guest, together
• 401k plan — Save for your future with a 410k plan offering
• Unlimited Paid Time Off (PTO) — Enjoy life away from work to be inspired and fully recharge with unlimited paid time off
• Paid parental leave
• Annual ResortPass credit — Our mission is to bring delight and relaxation to people around the world; including our employees! Access private beaches, deluxe saunas, awesome pools, and much more with your annual credit

Total funding: $37.4m

Luxury hotels and resorts are often regarded as havens for the rich and famous, being reserved exclusively for guests who are willing to pay top dollar to stay overnight. However, ResortPass is changing this narrative, by building a day-pass marketplace for establishments that want to bring in guests to utilize their amenities throughout the day.