Senior Manager, Global Partner, Confluent

• The ideal candidate is a leader with strong analytical skills, excellent professional communication skills, and the ability to build trust with senior sales executives
• BA/BS degree
• 10+ years of experience in Go-To-Market analytics, Sales and/or Partner Strategy & Operations
• Prior experience with a fast-growth enterprise software company that measured consumption is highly preferred
• Strong understanding of partner ecosystem strategy (specifically CSPs), operations, management, planning, and analysis in the enterprise software and open source industry
• Strong organizational skills with the ability to manage multiple projects simultaneously, set transparent expectations with stakeholders, and agilely respond to shifting priorities
• Experience with Salesforce.com CRM functionalities/process and advanced modeling skills with Excel / g-sheets required
• Excellent communicator with proven ability to convey ideas and information in written and verbal form to a variety of audiences
• Endless curiosity and a desire to dive deeper into understanding the business
• Ability to demonstrate diplomatic and solution-oriented interpersonal skills with colleagues and other partners
• Strong attention to detail and organizational skills
• Ability to distill complex problems, assess multiple viewpoints, and recommend a path forward
• Demonstrated passion for information and business intelligence
• Experience in working with people across the globe and appreciation of the cultural nuances when working in a global, remote-first environment

Desirable

• We’re looking for a Business Partner, Global Partner GTM Ops - CSPs & Consumption, to join our Partners Strategy & BizOps team to work closely with our Cloud Services Provider (CSP) leaders to drive our GTM initiatives
• This role will drive business-critical initiatives to improve the performance and efficiency of the CSP teams across all global regions and provide vital sales metrics insights, in-depth business analytics, and structured recommendations to the leadership team
• You will also lead our transformation towards a consumption-driven business model that will define, measure, and elevate the partner ecosystem’s impact on the company’s consumption objectives
• Our ideal candidate is comfortable with ambiguity and thrives in an extremely fast-paced environment
• You are highly effective and efficient in this role at toggling between strategic thinking and detailed execution
• A background in a partner ecosystem strategy and analytics role that is familiar with CSP partners and understands the concept of a consumption-driven business model is highly desirable
• Provide thought leadership, perform business analysis, and support execution of high-impact strategic projects and mission-critical initiatives
• Conduct research and provide value-added, data-supported recommendations for strategic growth initiatives
• Manage partner operations rhythms across forecast & pipeline, demand generation, consumption metrics modeling, and leadership business reviews (QBRs)
• Provide effective analytics and data-driven insights on partner performance, benchmarks, and tracking of critical KPIs
• Coordinate annual planning efforts, including strategy development, defining KPIs, target setting, HC & budget modeling, etc
• Analyze the team’s performance data, proactively review and identify leading and lagging indicators, and create multi-level dashboards to improve efficiency and profitability
• Cultivate relationships with cross-functional teams and collaborate effectively with other organizations (Product, Sales, Finance, Marketing)
• Become a trusted advisor to the entire leadership team