Web Product Manager, Mill

E-Commerce

$140-195k

JIRA
NetSuite
Shopify
Senior and Expert level
San Francisco Bay Area

2+ days a week in office (San Bruno, CA)

Mill

Food waste recycling subscription company

Open for applications

Mill

Food waste recycling subscription company

201-500 employees

B2CB2BSustainabilityAgricultureEnvironmental

Open for applications

$140-195k

JIRA
NetSuite
Shopify
Senior and Expert level
San Francisco Bay Area

2+ days a week in office (San Bruno, CA)

201-500 employees

B2CB2BSustainabilityAgricultureEnvironmental

Company mission

To keep food from stinking up your kitchen — and the planet.

Role

Who you are

  • 5+ years of product management experience in e-commerce platforms or retail technology
  • Demonstrated experience evaluating and implementing e-commerce, accounting, and payment platforms (e.g., Shopify, Stripe, NetSuite, custom solutions)
  • Strong understanding of account systems, identity management, and customer data platforms
  • Experience with order management systems and understanding of e-commerce operations
  • Proven ability to translate business requirements into technical specifications
  • Excellent stakeholder management skills with ability to balance competing priorities
  • Technical background sufficient to collaborate effectively with engineering teams
  • Experience with direct-to-consumer hardware products is a plus
  • Proven track record of effectively managing engineering teams using Agile methodologies, including creating and maintaining JIRA boards, sprint planning, and fostering a motivated, high-performing team culture
  • Bachelor's degree in Computer Science, Engineering, Business or related field (or equivalent experience)

Desirable

  • Has successfully led platform migrations or major upgrades in an e-commerce environment
  • Understands payment processing, fraud prevention, and security considerations for e-commerce
  • Experience implementing and optimizing microservices architecture for platform flexibility
  • Knowledge of API design patterns and experience with headless commerce architectures
  • Has built effective bridges between technical and non-technical stakeholders across the organization

What the job involves

  • We're seeking a Product Manager for our Growth Platform team who will drive the selection, integration, and optimization of our e-commerce technology stack
  • In this role, you'll oversee critical platform components including our e-commerce platform, admin portal, order management system, and integrations with internal and external systems, all focused on accelerating growth and improving the customer experience
  • Lead the evaluation, selection, and implementation of e-commerce platform technologies that align with our business needs and scalability requirements
  • Own the product vision for our customer account system, including authentication, personalization, and preference management across consumer and commercial business
  • Serve as the primary liaison between technology teams and internal stakeholders including Order Management, Inventory, Fulfillment, and Customer Service
  • Develop integration strategies to ensure seamless data flow between customer-facing applications and backend systems
  • Design and build the technical architecture that enables complex product bundling, dynamic pricing, and flexible promotion strategies across product categories for subscriptions and purchases
  • Champion platform improvements that reduce technical debt while enhancing conversion, retention, and operational efficiency
  • Create and maintain a comprehensive platform roadmap aligned with business objectives and stakeholder needs

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Insights

Top investors

29% employee growth in 12 months

Company

Funding (2 rounds)

Sep 2023

$70m

SERIES C

Jan 2023

$100m

LATE VC

Total funding: $170m

Our take

Wasted food and its decomposition do more for CO2 emissions globally than the entire airline industry combined. Whilst food waste bins run by local councils in the US do redirect the majority of food waste to recycling plants, there are still holes to plug, which is exactly what Mill is doing.

For a yearly subscription, customers can buy and use a combined waste tracking and impact app alongside the company’s purpose-made food waste bin. Unlike other bins for food waste, Mill’s product shrinks and dehydrates waste so that there’s no smell or runoff. Mill will dispose of your waste themselves, and use it for sustainable chicken feed.

With a number of high profile environmentally-friendly investors behind them, the Mill ecosystem has a range of benefits for company subscribers as well as individuals. Restaurants and offices can subscribe to Mill and help to move towards sustainability goals, whilst partnerships with local farms provide a solid revenue structure.

Mill is only available in the US, but since its successful first-gen launch in 2023, it has been using funding from that year to enhance its product offering and reach a wider market.

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Kirsty

Company Specialist at Welcome to the Jungle