Head of Design, Wayfair
Supplier Technology
CA$224-245.6k
+ Equity
A global online homeware marketplace
Posted today
A global online homeware marketplace
1001+ employees
Posted today
CA$224-245.6k
+ Equity
1001+ employees
Company mission
To help everyone, anywhere create their feeling of home.
Role
Who you are
- 10+ years of experience in product design, with 3+ years leading and scaling design teams
- Experience designing for complex, enterprise-scale platforms or B2B ecosystems
- A proven track record of shaping product strategy and delivering outcomes through design
- Excellent storytelling, communication, and influence skills, particularly with senior stakeholders
- Strong systems-thinking mindset and experience designing for modular, extensible platforms
- Deep fluency with tools like Figma and modern design system practices
- Experience operating in fast-paced, data-driven environments with iterative product development
Desirable
- Familiarity with supplier tools, merchandising platforms, or ecommerce operations is a strong plus
- Experience leading design teams in a platform, productivity, or tooling context
- Knowledge of experimentation, A/B testing, and design for performance optimization
What the job involves
- We’re looking for a visionary, systems-minded design leader to drive the user experience for our full suite of supplier-facing tools—including Partner Home and internal merchandising platforms
- You’ll lead a team of 20+ product designers focused on simplifying complex workflows, enabling automation, and elevating our platform design maturity
- You’ll partner closely with engineering, product, analytics, operations, and business stakeholders to shape the future of how suppliers work with Wayfair
- Set a clear design strategy across the full supplier lifecycle—from onboarding and catalog management to analytics and growth tooling
- Lead, mentor, and scale a high-performing team of product designers, building a culture of creativity, collaboration, and continuous improvement
- Drive hands-on execution on key strategic initiatives that simplify supplier workflows, reduce operational friction, and deliver measurable business value
- Explore and apply AI tools and workflows to enhance design efficiency, prototyping, and research—enabling the team to move faster and smarter in day-to-day execution
- Collaborate cross-functionally with product managers, engineers, researchers, and analysts to translate user needs and platform strategy into high-impact design solutions
- Advance design operations, team health, and career development across a growing, distributed design org
- Champion design quality and consistency, working within and extending Wayfair’s broader design system as needed for enterprise-scale tools
- Connect design to outcomes, using data and insights to influence priorities, measure impact, and continuously refine the experience
Our take
Wayfair emerged in the early era of eCommerce with a mission to revolutionize online shopping, offering customers a convenient platform to purchase goods. Today, it stands as one of the foremost global players in the online furniture delivery industry, boasting an impressive inventory of over 33 million products.
Renowned for its extensive product range and comprehensive service offerings, Wayfair distinguishes itself by providing an end-to-end customer experience, from browsing to doorstep delivery. Despite its prominence, the company faces profitability challenges attributed largely to expansion expenses. Nonetheless, its solid presence in the competitive online homeware sector solidifies its position as a key contender.
With ambitious global expansion plans, Wayfair remains committed to maintaining its leadership in the industry. As it aspires to become the ultimate destination for all home needs, its more recent ventures into physical retail represent significant strides toward this overarching goal.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-14% employee growth in 12 months
Company
Company HQ
Prudential / St. Botolph, Boston, MA
Leadership
Niraj Shah
(Co-Founder & CEO)Studied Engineering at Cornell University before co-founding Spinners, a Boston-based IT services company. Previously acted as Entrepreneur in Residence for Greylock and has served as CEO of Wayfair since co-founding the company in 2002.
Steven Conine
(Co-Founder)Co-founded Spinners before working for Operations at iXL. Conine also co-founded Pillar VC in 2016.
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