Technical Account Manager, CAST AI
EMEA
More information about location
Kubernetes automation platform
Job no longer available
Kubernetes automation platform
201-500 employees
Job no longer available
More information about location
201-500 employees
Company mission
To pioneer a brighter future of cloud computing.
Role
Who you are
- Bachelor's or Master's degree in Computer Science, Engineering, or a related field. Foundational knowledge is crucial for understanding the complex technical aspects of our product
- Minimum of 2 years of professional experience in cloud computing, focusing on major platforms like AWS, Azure, or GCP. Additionally, experience in container orchestration with Kubernetes is highly desirable
- Strong problem-solving skills and technical acumen. It would help you navigate complex technical environments and develop solutions that align with client needs
- Excellent communication skills, both written and verbal. You must be able to articulate technical concepts clearly and understandably to various audiences, including those who may need a technical background
- CKAD and/or CKA certification(s) is an immense advantage
What the job involves
- Our customer-obsessed technical account management team is dedicated to delivering world-class assistance to our clients
- They are the bridge between our customers and the wider CAST AI organization, representing the customer's voice to CAST AI and the voice of CAST AI to the customer
- The team ensures that our customers are successful in their use of our platform
- Technical Leadership: The technical account manager is the technical leader and trusted advisor for their assigned customers. Your customers should not hesitate to reach out to you as the first point of escalation, and you are responsible for orchestrating resources to achieve our team’s shared goal of customer delight
- Technical Customer Onboarding: You will lead the technical onboarding process for new customers, ensuring that all their clusters are connected to CAST AI in 90 days. This is a highly technical role; you will work closely with DevOps engineers and SREs. We are looking for candidates with a strong technical background who can easily convey complex technical concepts to a variety of audiences
- Renewals: Own and drive the renewal process to closure in partnership with the account team. We believe that a successful renewal is a natural outcome of delivering continuous proactive value through regular check-ins
- FinOps Business Reviews: You are responsible for continuously showcasing the value of CAST AI through monthly and quarterly business reviews. You will lead these discussions (remote and in-person) and highlight cost savings, automation, upcoming innovation and new products
- Technical Up-skilling: We take great pride in continuously improving our technical skills. All technical account managers at CAST AI are either CKAD/CKA holders. If you do not have a CKAD certification, it is mandatory to achieve the certification within 6 months of joining, sponsored by us
Our take
Managing cloud deployments effectively to control costs has become a priority for organizations of all sizes. CAST AI drives cloud optimization and cost reduction by using AI and machine learning to analyze a company’s cloud environment to identify the resources required for maximum performance.
CAST AI’s platform supports all three major cloud service providers; Microsoft Azure, Google Cloud, and Amazon Web Services. When cloud providers have unused machines they are typically discounted by 60-70%, however, if AWS (for example) needs that machine back, they give little warning before reclaiming it. CAST AI is able to automatically detect this, and immediately replace it, meaning companies using its platform will never experience an outage of discounted machines.
As more enterprises embrace cloud technologies, CAST AI is a strong choice of provider as it provides customers with a unified, automated platform, making Infrastructure as a Service (IaaS) more efficient and budget-friendly. The company has seen considerable investment that will be spent on attracting new customers, as well as helping to expand the CAST AI range of products.
Steph
Company Specialist at Welcome to the Jungle
Insights
51% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Apr 2025
$108m
SERIES C
Nov 2023
$35m
SERIES B
Total funding: $180.7m
Company HQ
Downtown Miami, Miami, FL
Leadership
Yuri Frayman
(Co-Founder & CEO)Co-founder & former CEO of ZENEDGE, Frayman Group, Viewdle, and LegalKEY Technologies. Founder & former Executive Chairman of CUJO AI. Current Director of Blumarine Group, and is a Board Member/Advisor at Koop Technologies, Secerus, and Perthera AI.
Leon Kuperman
(Co-Founder & CTO)Co-founder & former CTO of ZENEDGE, Co-founder of HostenPCI, and Founder & previous CTO of Truition. Previous CTO & Technology Advisor at CUJO AI, Vice President of Security Products OCI at Oracle, and was the President & CTO of Bidz.com. Current Board Member for OXYGEN.
Laurent Gil
(Co-Founder & President)Co-founder & former CPO of ZENEDGE. Previous CEO of Viewdle, CFO of WiPlug, and Director of IdeaCapital. Worked as a Group Architect at Oracle, and was an Advisor for both We Heart It and Cel-Fi.
Share this job
View 4 more jobs at CAST AI