Senior Backend Product Engineer, Productboard
+ Stock options
Agentic project management system
Job no longer available
Agentic project management system
201-500 employees
Job no longer available
+ Stock options
201-500 employees
Company mission
To help companies across the world build truly excellent products.
Role
Who you are
- As a Senior Backend Growth Engineer, you’ll be an expert in Ruby (on Rails)
- 5+ years of experience building web apps
- T-shaped profile with Backend depth
- Experience in solving growth-related problems
- You work in collaboration with cross-functional business teams (Product, Marketing, Go To Market)
- You understand the business KPI to be improved (Conversion, Engagement, Adoption, Churn, etc.)
- You get things done, even outside of your own area of direct responsibilities
- You're used to hacking in on other teams’ code base (guest dev) and getting their support
- You optimize for rapid iterations using A/B testing tools (Optimizely, LaunchDarkly, etc.) with a rough first shot and clean things up once experimentation (successful or not) is done
- Telemetry and BI tools to measure the impact of your work are your daily tools (Looker, Amplitude, MixPanel, etc.)
What the job involves
- As an innovative B2B SaaS company that’s changing the way product teams around the world build products, we recognize the importance of building a dedicated internal Growth team to further solidify our position on the market
- For this reason, we’re looking for an experienced Frontend Engineer to help lead the charge
- You’ll join a cross-functional team consisting of engineers, a designer, product analyst and product manager to help fuel Productboard’s growth
- Together, you’ll focus on three main areas and challenges:
- Guiding new customers: Our large customers receive all the care they need when purchasing Productboard
- This includes a detailed sales process, being provided with solutions architects, and training
- For smaller customers, however, such extensive support doesn’t make economic sense
- And that’s where the Growth team comes in
- Together, you’ll help introduce our customers to Productboard, show them how best to use particular features and functions, and help them to fully understand how it’ll make their future work easier
- Setting prices and composing packages or plans: You’ll revise how different Productboard functionalities are packaged and analyze our pricing models
- Currently, basic pricing plans are stripped of certain functionalities
- But the trend is towards making pretty much all functionality available to users but with constraints on usability depending on the pricing plan
- Users can see the potential of certain features, and if they’re interested, they can pay more to have them unlocked
- Analyzing and optimizing client acquisition and retention: We need to track who comes to our site, who drops out at what particular step of the acquisition process and why, and what causes a company to purchase Productboard but leave after a certain period of time
- This is very important data that will help us improve the entire customer acquisition and retention process
- And that's where the Growth team will help significantly
- On a typical day, you will:
- Collaborate with product, data and design to build experiments and assess whether they’ll drive acquisition, retention, and monetization metrics
- Evaluate other PLG tools on the market, helping us to decide whether there is a more effective way to solve customer and business problems, such as “How do users get started?”
- Evangelize growth engineering topics and lessons learned to the rest of the company
- Help decide which technical initiatives make it to our roadmap — and explain to key stakeholders why we are pursuing certain initiatives or directions over others
Salary benchmarks
Our take
Productboard is a product management system which plays a major role in helping businesses understand their market, letting them get the best products to market quickly. The platform is particularly focused on helping companies understand what customers require from them, enabling sound decisions to be made on what to prioritize.
The platform organizes project management with customer feedback as its primary guiding factor, helping businesses identify the most important trends based on demand. The scope of its offerings enables it to provide thousands of leading companies with the various tools they need to drive growth. It continues to add new capabilities to bring extra value to this customer base.
Steph
Company Specialist at Welcome to the Jungle
Insights
-19% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Feb 2022
$125m
SERIES D
Apr 2021
$72m
SERIES C
Total funding: $257.7m
Company benefits
- Competitive stock options
- Continuous professional growth
- Investment into your health & wellness
- Free food and catered lunches
- Pet-friendly offices
Company HQ
Union Square, San Francisco, CA
Leadership
Hubert Palan
(Co-Founder & CEO)Startup Mentor, Advisor and Angel Investor. Previously VP of Product Management at GoodData and Head of Product and Marketing at Maestro Market.
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