Medicare Marketing Compliance Specialist, Spark
Contract
$60-70k
Offers equity
Helping Medicare brokers build the insurance business of their dreams
Be an early applicant
Helping Medicare brokers build the insurance business of their dreams
101-200 employees
Be an early applicant
$60-70k
Offers equity
101-200 employees
Company mission
To help independent Medicare brokers build the insurance business of their dreams.
Role
Who you are
- Strong understanding of, or a keen willingness to master, CMS regulations, particularly the Medicare Communications and Marketing Guidelines (MCMG)
- Exceptional attention to detail with excellent organizational and time-management skills
- Ability to manage a high volume of detailed tasks and deadlines in a fast-paced environment
- Strong verbal and written communication skills, with the ability to convey compliance feedback clearly and professionally
- Proficiency with Google Workspace and the ability to quickly learn and master new workflow management tools (e.g., Airtable)
- A proactive and analytical mindset with the ability to identify issues, find solutions, and contribute to process improvements
What the job involves
- Join a talent-dense team from Square, Ramp, Yext, Oscar, and Cedar — backed by Primary Ventures and Viewpoint Ventures — that is serious about building technology to expand access to quality healthcare
- This is an hourly contract position. ~40 hours per week for two months
- Spark Advisors is seeking an experienced Contract Marketing Oversight Associate to own our TPMO oversight program end-to-end within the Compliance team
- In this role, you will be the subject-matter owner of all marketing and communication materials submitted by our downline agency partners — from intake through final carrier approval — with the authority and judgment to approve, reject, and escalate independently
- You will report to Bailey Sutherland, Compliance & QA Supervisor, with informal onboarding support from Pam Harrison
- This is an excellent opportunity for a seasoned Medicare marketing compliance professional to run a high-visibility function and directly protect our partners and the beneficiaries they serve
- Marketing & Script Review (50%):
- Intake & Logging: Receive and log all marketing and communication materials from downline agencies, verifying each submission for completeness and tagging the associated agency and lead vendor
- Material & Script Review: Independently review and make final approve/reject determinations on telephonic marketing materials and standalone sales scripts against CMS Medicare Communications and Marketing Guidelines (MCMG) and internal standards, escalating only novel or high-risk interpretive questions
- Carrier Submission & Repository Management (30%):
- Carrier Submissions: Prepare and submit approved materials and scripts to 6-7 different health plan carriers for their review, meticulously tracking the status of each submission
- Repository Management: Maintain the central marketing repository, ensuring all data is accurate and relationships between agencies, vendors, materials, and approvals are correctly linked
- SMID Management: Request, track, and log all carrier-assigned SMIDs (Submission IDs) for each approved material, ensuring a complete record for audit purposes
- Program Oversight & Reporting (20%):
- Lead Vendor Oversight: Own the approved lead vendor list and lead annual vendor audits to ensure compliance with CMS rules
- Reporting: Own production of program KPIs and metrics for leadership and carrier partners, pulling data on submission volumes, turnaround times, and approval rates, and flagging trends or risks proactively
- Administrative & Ad Hoc Support: Participate in cross-functional meetings with Sales, Platform, and other teams; assist with special audits, escalations, and other AEP-driven work as needed
Our take
Medicare is the national health insurance package for US citizens over the age of 65, with most people that seek to enrol in a plan making use of brokers to help them evaluate and select options. Spark is a technology company and “concierge” service that partners with independent Medicare brokers and provides a platform that helps them navigate and build retirement benefit packages for customers.
Handling the marketing, sales support, back office, and compliance requirements of Medicare brokering, Spark bridges the gap between insurance agents and their customers. The company already has partnerships with more than 100 leading Medicare agencies that represent over 3400 brokers, a good starting point from which to grow.
Agetech is a growing market, due to an aging population and longer lifespans, and Spark has benefitted from an increased demand and interest in Medicare brokering. Highlighting this is its 2024 raise of a $25 million Series B funding round that will support its future growth and product development.
Steph
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 4 rounds)
Jan 2024
$25m
SERIES B
Jan 2023
$15m
SERIES A
Total funding: $53.6m
Company benefits
- Paid holidays - Everyone needs a healthy, happy, and productive life. This means you'll need time to rest & recover without restrictive holiday limits
- Flexible, remote working - We want you to work when and where you're most productive, whether you’re an early bird or a night owl
- Medical, dental and vision benefits - Enjoy the best medical, dental and optical coverage money can buy. We've got you and your family covered for all eventualities
- Meaningful equity - You’ll be contributing to the team's success, so you deserve to share in it. Everyone in our team gets a meaningful equity allocation
- Top of the line equipment - We’ll set you up with the right tools to do your best work—starting with a MacBook Pro, 4K monitors, & the right software to get the job done
- Parental Leave - Up to 12 weeks for birthing parents and up to 8 weeks for non birth parents
- 2 week Sabbatical after 5 years of employment
- Wellbeing Perks through SpringHealth, OneMedical, PerkSpot, and SoFi
- Monthly Remote Work Stipend (help cover costs of home-office needs)
- 401K
- A team that cares - You’ll be joining a team of smart, capable, helpful people that want you to win, our clients to be wowed, and our business to grow
Company values
- Take nothing for granted: We serve partners and clients with unique needs and backgrounds. Our team's empathy reflects that diversity
- Strive for excellence: We are ambitious, self-reflective and committed to growth
- Explicit accountability, broad responsibility: We clearly identify ownership, anticipate the needs of our teammates, and reward proactive initiative
- Succeed as a team: We celebrate wins, small and large, and recognize that success is a team effort
Company HQ
Flatiron District
Articles
Leadership
James Jiang
(Co-Founder & CEO)Previously Co-Founder at Roster, Analyst at Night Owl Capital and part of the Restraucturing and Reorganisation Team at The Blackstone Group.
Diversity, Equity & Inclusion at Spark
- At Spark, we are committed to hiring the best team to serve our clients regardless of their background. We need diverse perspectives to reflect the diversity of our problems and the population we serve. We look to hire people from a variety of backgrounds, including, but not limited to, race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.
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