Senior Director of Product Design, Etsy
Inventory
$265-345k
Eligible for an equity package and an annual performance bonus
More information about location
eCommerce platform for handcrafted goods
Job no longer available
eCommerce platform for handcrafted goods
1001+ employees
Job no longer available
$265-345k
Eligible for an equity package and an annual performance bonus
More information about location
1001+ employees
Company mission
To keep human connection at the heart of commerce.
Role
Who you are
- 15+ years of experience in product design, with a strong portfolio showcasing cross-platform consumer products
- 7+ years of experience in a leadership role, managing and mentoring design managers
- Proven track record of driving measurable outcomes through design
- Expertise in growth strategies such engagement, retention, funnel optimization, and onboarding flows
- Strong understanding of design fundamentals, systems design, usability principles, and interaction design
- Excellent communication and storytelling skills, with the ability to advocate for design at all levels of the organization
- Comfortable working in fast-paced, dynamic environments, balancing strategic priorities with hands-on design needs
What the job involves
- As a Senior Director of Product Design you’ll play a critical role in helping Etsy showcase our seller’s unique items by leading design, strategy, and vision across the Inventory design organization
- You’ll be responsible for tackling one of Etsy’s evergreen problems: how to optimize our customers’ interaction with Etsy’s impressive catalog of 120M+ unique items
- You’ll lead teams to help buyers make confident purchasing decisions, give sellers flexibility to better describe their items, and shape experiences in key categories to drive discovery
- Our Inventory team is making a multi-year investment in the ways our buyers and sellers interact with our unique items on Etsy, with a focus on foundational systems that describe our items, improving the quality of listings, and delivering best-in-class buying experiences for our flagship categories
- We work across the entire user journey, partnering with Marketing, Merchandising, Search, and Discovery to develop holistic approaches to better showcase our items. We’re elevating the best of Etsy, leaning into what makes our marketplace special, and raising the bar on the items we show our customers
- Strategic Leadership: Develop and drive the overall product design vision for the inventory organization, aligning it with business goals and user needs
- Team Development: Build, mentor, and inspire a high-performing design team, fostering a culture of creativity, design excellence, and impact
- Design Excellence: Coach managers and team members to continually improve their craft and deliver an exceptional experience
- Cross-Functional Collaboration: Partner with product, engineering, analytics, user research teams to lead the organization’s strategy, delivery and health. Collaborate with brand and marketing to enhance the buyer experiences
- Customer Insights: Leverage qualitative and quantitative research to inform design decisions and continuously improve product experiences
- Metrics-Driven: Use design to drive critical business metrics and KPIs
- Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law
Our take
Created as an alternative to more corporate eCommerce sites, Etsy is a peer-to-peer (P2P) website where users buy and sell handmade crafts, vintage items, art, and photography. The online marketplace works similarly to Amazon and eBay, only with an emphasis on unique items rather than mass-produced merchandise.
Since its IPO in 2015, it has managed to hold its own in an increasingly competitive eCommerce industry, including from Amazon's handmade section that launched in 2015. Further, by providing sellers with ownership over pricing and branding, the site is attractive for those wanting to set up a business on an established platform.
However, the seller-side of Etsy is not without problems. The recent hike in transaction fees and the introduction of mandatory marketing fees for artists with high turnovers has created significant discontent amongst sellers. Etsy must reconcile these issues to ensure artists continue to operate on the same scale within the platform. It plans to attract shoppers with its message of extraordinary, handmade and affordable products.
Freddie
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
May 2012
$40m
LATE VC
Aug 2010
$20m
SERIES E
Total funding: $91.7m
Company benefits
- Equity (offers vary by country)
- Performance bonuses
- Paid gender neutral parental leave
- Adoption and family planning
- Back-up care
- Volunteer time off
- Donation matching
- Employee resource groups
- Global virtual events
- Employer paid health benefits
- Fitness benefits
- Wellness programming
- Mental health benefits
- 401K matching/Pension contributions
Company HQ
Downtown Brooklyn, NY
Leadership
Josh Silverman
(CEO)Previously senior executive at eBay, CEO of Shopping.com, CEO of Skype and President of Consumer Products & Services at American Express.
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