Technical Customer Success Manager, ReadMe

Salary not provided
CSS
HTML
JavaScript
Git
Mid and Senior level
Remote in US
New York
San Francisco Bay Area
ReadMe

Developer hub making APIs easy to use

Be an early applicant

ReadMe

Developer hub making APIs easy to use

21-100 employees

B2BProductivityAPI

Be an early applicant

Salary not provided
CSS
HTML
JavaScript
Git
Mid and Senior level
Remote in US
New York
San Francisco Bay Area

21-100 employees

B2BProductivityAPI

Company mission

To give early, growth, and even large companies the opportunity to engage their developer communities through beautiful, collaborative developer hubs.

Company mission

To give early, growth, and even large companies the opportunity to engage their developer communities through beautiful, collaborative developer hubs.

Top investors

Few candidates hear
back within 2 weeks

Our take

APIs help different tools communicate with one another, let developers access essential services without the need to code and are critical components when driving a platform-driven strategy. However, they require solid documentation in order to help make the best use of them.

ReadMe is a platform powering interactive developer hubs that help customers build out their API documentation. They allow developers to make calls faster while quickly troubleshooting issues along the way to provide teams with the highest-impact improvements.

The company was part of the Y Combinator Winter 2015 cohort and since then it has grown steadily and profitably by working with over 3,000 companies, including Microsoft, Coinbase, Notion, and Afterpay. Because the company worked with such big names from an early stage, it focused primarily on developing its API logs to create more dynamic documentation, putting the startup in a prime position for further expansion.

Freddie headshot

Freddie

Company Specialist at Welcome to the Jungle

Benefits

  • Twelve weeks of paid parental leave after the birth or adoption of a child
  • Unlimited PTO with a three-week minimum
  • Fully covered medical, dental, and vision insurance for you, and 50% for your dependents
  • A One Medical membership
  • A wellness stipend for whatever wellness means to you of up to $150 per month
  • One-to-one donation matching of up to $1,000 per year
  • Work from home office stipend of $500
  • Three offsite retreats per year to get together with coworkers and plan for the quarter ahead

Company values

  • Be the Change You Seek: If you think something could be better, make it so.
  • Make Things That Just Work: We do the heavy lifting so our users don't have to.
  • Strive for Simplicity: We want things that are easy to understand and easy on the eyes.
  • Err on the Side of Whimsy: Life is too short to not use puns and owl doodles everywhere.
  • Make the Compass Spin: Just because we're a small team doesn't mean that it should show.
  • Always Do What's Human: Whether it's for the user, product, or each other.

Funding (last 2 of 3 rounds)

Aug 2019

$9m

SERIES A

Jun 2015

$1m

SEED

Total funding: $10.2m

This company has top investors

Leadership

Studied at the Rochester Institute of Technology.

Jobs (5)

All locations

Software Engineering

Sales & Account Management