Senior Technical Account Manager, Matillion
$140-211.2k
OTE
$128-192k
BASE
+ Company Equity
Data transformation software
Be an early applicant
Data transformation software
201-500 employees
Be an early applicant
$140-211.2k
OTE
$128-192k
BASE
+ Company Equity
201-500 employees
Company mission
To make the world's data useful.
Role
Who you are
- Minimum of 5 years in a customer-facing role such as Technical Account Manager, Data Integration Consultant, or similar
- Strong consultative approach with experience engaging end-users empathetically and diplomatically
- Extensive experience in data integration, data warehousing, and cloud computing (AWS, GCP, or Azure)
- Hands-on experience with Cloud Data Warehouses/Platforms, particularly Snowflake, Redshift, Databricks, and BigQuery
- Proficiency in Linux, SQL, and relational databases such as PostgreSQL, MySQL, Oracle, or SQL Server
- Strong understanding of API usage, integration, and version control software (e.g., Git)
- Passion for technology with a commitment to staying up to date on advancements
What the job involves
- We are hiring for a Senior Technical Account Manager in the US
- Ideally, candidates will sit in Denver, CO in a hybrid model, but we are open to remote candidates as well!
- The Technical Account Manager ensures customers achieve measurable success with Matillion by providing a proactive and structured onboarding experience, accelerating value realization, and continuously driving platform adoption
- This role proactively expands usage by aligning technical solutions to business outcomes, identifying new opportunities for impact, and fostering long-term advocacy
- By maintaining strategic customer partnerships, the TAM ensures ongoing value creation, helping customers maximize their investment and achieve sustained success
- Cultivate trusted advisor relationships with customers through cadences to set up technical infrastructure, rapidly achieve first value, and create long term customer engagement
- Align customer onboarding activities around documentation of customer requirements, use cases, and desired business outcomes
- Proactively identify and resolve risks, addressing technical roadblocks to maintain momentum and reinforce long-term value realization
- Guide customers to a successful first workload by running pipelines in production aligned around their desired business outcomes
- Conduct regular technical cadences for continuous enablement, support, and development of customer workloads
- Monitor adoption dashboards for key success indicators, proactively driving consumption upward, and ensuring the timely resolution of issues
- Identify and drive opportunities for upselling and expansion, ensuring customers realise value by increasing platform consumption through new workloads and groups
- Create technical content and case studies that demonstrate how Matillion’s solutions address customer challenges
- Represent Matillion as a technical expert at industry events, conferences, and user groups, fostering a strong brand presence
- Collect and communicate customer feedback to the Product and Engineering teams, ensuring continuous product improvements and alignment with market needs
- Stay informed about industry trends and best practices in data integration, cloud computing, and data transformation, sharing insights with both customers and internal teams
Our take
In order to make the world’s data more useful, Matillion offers a simple cloud-native data integration and transformation platform. The company turns raw data into an analytics-ready asset to help companies make better decisions.
As organisations search for ways to harness data for business intelligence, the market for Matillion’s offerings is expanding, and the company has assumed a forefront position. Strong reputation for its services has engendered hundreds of large enterprises using Matillion’s solutions including FOX, Sony, Slack and Cisco
2022 VC funding from Snowflake and Databricks - contributing to the company’s valuation of over $1.5 billion - will continue to be used to help teams optimise the impact of their data by cementing more partnerships and developing new products, such as the recent Data Productivity Cloud. Matillion will also adopt the cutting edge Snowflake Native Application Framework for its processes.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-6% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Sep 2021
$150m
SERIES E
Feb 2021
$100m
SERIES D
Total funding: $310.4m
Company benefits
- A truly flexible & remote working culture
- A culture that promotes work-life balance
- Company Equity
- Access to mental health support
- 15 days PTO that increases to 25 after 12 months of service
- 5 days paid volunteering leave
- Health insurance
- Life insurance
- 401K
- Career development with monthly "hackdays" and access to a Udemy account
Company HQ
Salford, UK
Leadership
Ed Thompson
(CTO)Previously acted as an IBM Software Consultant for Real Solutions and as an Integration Team Leader for Imtech ICT.
Matthew Scullion
(CEO)Previously acted as Software Division Director for Imtech ICT and as Director for Real Solutions.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 5 more jobs at Matillion