People Experience Advisor, PlayStation
Italian Speaker, Inside IR35 Day Rate Contract, 6 Months
Gaming and digital entertainment provider
Posted today
Gaming and digital entertainment provider
1001+ employees
Posted today
1001+ employees
Company mission
To create a gaming experience without barriers that fits the needs of players of all abilities.
Role
Who you are
- Experienced PX/HR Advisory role with exposure to HR processes, policies and best practice across multiple countries in the EMEA region
- Good communication skills in English and ideally one or more European language (Italian preference)
- Someone who thrives in a team environment, working closely and collaboratively with others to deliver results
- Process improvement – proactively identifies areas for enhancement and promotes change
- Confident in leading in-person onboarding sessions, giving a great first impression of SIEE to new hires
- Demonstrates curiosity, seeks to understand the why as well as the how
- Demonstrates a good understanding of the HR legal principles for UK and rest of EMEA and leads process and projects with a high degree of consistency
- In-depth knowledge of UK right to work requirements and the ability to maintain compliance
- Exceptional organisational skills with a high attention to detail
- Ability to manage complex requests and a demanding workload, prioritising appropriately
- Customer focused approach, experienced in delivering excellence in service and support and working within agreed SLAs
- Systems knowledge of Workday or ServiceNow is desirable
What the job involves
- Engagement Method: Umbrella/PAYE
- As part of the People Experience team, you will have broad exposure to the full scope of an employee’s lifecycle. This will involve working alongside others in our People team which will maximise your exposure to all specialisms within the People function
- Provide professional PX support to colleagues within the EMEA region
- Managing cases in our ServiceNow platform, delivering a great customer experience and meeting SLAs
- Identifying case trends, seeking out opportunities for process improvement, proactively looking at ways to support employee and manager self-service and streamline our processes
- Managing family leave and flexible working requests, working with managers and employees to support the leave of absence and flexible working processes
- Managing benefits processes e.g. relating to long service awards, games code allocation etc
- Supporting the onboarding process and leading new starter inductions
- Carrying out pre-employment checks relating to referencing and/or right to work, ensuring compliance with our screening policy and Home Office requirements in a timely manner
- Maintaining accurate records in Workday and other HR systems, ensuring that documentation is stored appropriately and in line with data protection requirements
- Producing letters, contracts, and other employee documentation in an accurate and timely way
- Building strong working relationships with colleagues, partners, and the People team, treating employees fairly and in line with good practice and legislation
- Raising issues that cannot be resolved at first point of contact
Application process
- Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks
Salary benchmarks
Our take
Since the release of the PS1 in 1994, PlayStation has been a consistent leader in the video gaming market. Its consoles are iconic in the gaming community - PlayStation has produced both the top-selling and fastest-selling console of all time - and the company is still pushing boundaries. Its current flagship - the PS5 - promises to revolutionize gaming, featuring new technology that will create improvements across the board.
As well as its consoles, PlayStation has also developed online services, connecting its users and giving them access to diversified media. A PlayStation can be used for a huge range of activities - from Netflix to guided workouts - which has led to the expansion of the company's audience over time and across generations.
PlayStation faces competition in its field from the likes of Microsoft, with its Xbox range, and PC gaming, which has been becoming more popular in recent years. Regardless, PlayStation shows no signs of slowing down. The upcoming implementation of in-game ads in free games looks to significantly increase revenue, and the wider PlayStation gaming experience also appears to be evolving from plans to launch live service games in upcoming years.
Steph
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Company HQ
East San Mateo, San Mateo, CA
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