Principal Strategist, ServiceNow
Inspire Value Technology
$146.4-256.2k
Plus variable/incentive compensation and ESPP
Cloud-based digital workflows for enterprises
Open for applications
Cloud-based digital workflows for enterprises
1001+ employees
Open for applications
$146.4-256.2k
Plus variable/incentive compensation and ESPP
1001+ employees
Company mission
To transform IT to revolutionise the enterprise.
Role
Who you are
- Consulting experience at a leading strategy / consulting firm
- Experience acquired from working for a leading telecommunications company
- Working knowledge of how technology can and should be leveraged to drive transformation change in the Technology
- Experience in a customer facing roll selling and delivering consulting services
- A compelling candidate brings a unique combination of experiences, spanning senior leadership experience in the Technology industry, an understanding of financial modeling and acumen, and depth of expertise in strategic consulting
- S/he thrives in a high growth, fast-paced environment, and can maintain a ‘north star’ point of view despite managing the urgent requests of a given day
- We're looking for a high-energy, relationship building and empathetic partner who has a business building mindset and is a remarkable communicator!
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry
- 3+ years of experience in the Technology industry with proven success in guiding strategy, operations, and day-to-day functions
- 8+ years at a top-tier consulting firm designing and driving transformational change for Technology clients
- Exceptional financial acumen and modeling skills
- Exceptional executive presentation skills – in person, on Zoom, C-level
- Ability to develop trusted advisor relationships with customers and sales organizations; demonstrated ability to advise and influence senior leaders, multiple teams/departments on strategy, messaging, and customer engagement
- Experience producing thought leadership content and communications
- Resourceful, self-motivated, and able to prioritize independently, shifting workloads in a dynamic, high-growth environment
- Agile business mind; adept ability to work in a matrix organization structure with a highly distributed team, leading through influence and relationship-building
- Proven ability to achieve revenue targets for an overall region and accounts, in partnership with direct account sales teams
- Superior organizational skills with the ability to effectively prioritize
- Ability to travel up to 40% of the time
- Bachelor's and/or Master's degree in Business, Technology, Engineering, or related field
What the job involves
- The Technology Strategist is a role that operates together with ServiceNow’s customer-centric sales teams as well as with other key functions within ServiceNow (i.e. , executive offices, industry go-to-market, solution sales) to identify, calculate, and develop value narratives for our most strategic customer and biggest bets
- These narratives must demonstrate how ServiceNow’s solutions impact our customers’ P&L (reduce costs, increase revenue), show industry relevancy across Technology’s priorities and challenges, and be compelling in nature
- S/he will serve as the main point of contact for the AMS based Technology account sales teams
- They will help our account teams to connect with senior and C-suite stakeholders and take our messaging, communications and experience to the next level with a financial acumen and industry-based lens
- S/he will closely align with our core and solution account teams to seed and develop strategic opportunities
- S/he will build trusted relationships with customer and partner executives, partner with sales leaders, and be a significant contributor to the revenue growth in our Technology accounts in AMS
- Industry-relevant value strategy: Develop value narratives and horizons for ServiceNow’s most strategic customers that are industry relevant and compelling
- Work with account teams to identify and align ServiceNow’s extended go-to-market teams around dream big value narrative ideas
- Value output driving pipeline generation and expansion: Partnering with account executives and their teams to progress pipeline by infusing value and industry expertise
- Calculate analyses for top pursuits, including value estimates and outcome-focused business cases
- Tailor storytelling and deliverables for customer audience and personas (i.e. CIO vs
- Line of business owner)
- Value KPI design: identify the value of use cases and key processes within Technology
- Work with cross-functional teams to infuse these insights and KPIs
- S/he is expected to “roll up their sleeves” and is equally comfortable devising a multi-year strategy to penetrate the local market while also updating a tracker with the status of existing opportunities and key areas of pursuit
- S/he will maintain a pulse on broader ServiceNow and Global Sales priorities, programs, and communications, and advise on ideal messaging, channels and approaches with the goal of delivering the best possible solution for customers
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Company HQ
Santa Clara, CA
Leadership
Fred Luddy
(Founder & Chairman Of The Board)Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.
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