Director of User Research and Design, Komodo Health

• Experience leading a generalist design and research team (more than 5 designers/researchers)
• You’re an expert in people development and up-leveling design craft – you have what it takes to grow and empower an incredible design team
• Demonstrated a history of balancing business requirements, technological capabilities, and user insights to deliver great products
• Experience building and scaling research functions, including setting strategy and developing operational structures
• Mastery of hiring the right skillset to achieve our goals as a team
• Comfort collaborating with and being an active design advocate to leadership and company wide
• Ability to apply a strong level of design thinking, user centricity and research to our features and product portfolio

Desirable

• Reporting to the VP of Product, the mission of Komodo’s Director of User Research & Design is to lead and inspire our product design team to grow their craft, drive big business impact delivering new products & services, own & drive user research initiatives and up-level all things design at Komodo Health
• Looking back on your first 12 months at Komodo Health, you will have…
• Led and developed a small but growing, multinational team of product designers, and user researchers by nurturing a culture of creativity, collaboration, and continuous learning
• Established a user research function which will be responsible for guiding the development of products and services that meet the needs of clients, sets the vision, strategy & execution of the business
• Established UX processes, methodologies, and best practices that promote collaboration and innovation across cross-functional teams
• Streamlined design strategy and priorities across our product portfolio, alongside cross functional leaders
• Partnered with our product and engineering teams to drive our product strategy, product development and the culture for how we build products quickly and effectively
• You will accomplish these outcomes through the following responsibilities…
• Supporting our design & user research team through regular check ins, career development discussions, and team meetings
• Sourcing, interviewing, and onboarding new design and research team members
• Regularly engaging with cross-functional leaders to facilitate brainstorming and alignment through strategies like workshops and ideation sessions
• Presenting work to, collaborating with, and influencing product managers, engineers, research, exec team, and other stakeholders
• Managing and iterating upon our team processes and career development paths