Solutions Engineer, SmarterDx

• The right candidate also has a firm conceptual understanding of health system hospital revenue cycle management (RCM) workflow and processes
• This position requires exceptional problem-solving, project management, leadership, and communication skills, and an in-depth understanding of EHR systems
• 5+ years experience in EHR analyst (technical) roles, or equivalent
• Demonstrated ability to design and implement integrations between EHRs and 3rd party systems
• Hands-on-keys experience implementing data integrations via HL7v2 or FHIR
• Hands-on experience with developing and running SQL statements
• In-depth knowledge of one or more EHR systems (such as Epic, Cerner, or Meditech), including hands-on experience configuring and supporting a major EHR
• Ownership mindset: Ability to build and own features from start to finish
• Strong problem-solving skills: You can creatively to identify solutions to problems

Desirable

• We are seeking a Solutions Engineer with in-depth knowledge and expertise in hands-on EHR technical integration design, development, and implementation
• In this role, you will be critical in successfully integrating SmarterDx into hospital IT systems
• You will collaborate with cross-functional teams and help guide the implementation process from start to finish, ensuring that our solutions are effectively integrated and meet client requirements
• Be a compelling and interactive guide for client IT teams as they integrate with the SmarterDx platform implementation
• Lead integration discussions at client implementation kick offs
• Hold regular working sessions with clients as they build & deploy
• Validate integration and data components to ensure launch product requirements are met
• Troubleshoot and tactically resolve issues during the implementation process
• Write clear guides on integration methods and best practices, including both written and visual documentation (Figma diagrams, Visios, etc.)
• Confidently own each one of these integration components:
• Bidirectional data pipelines between client EHR system(s) and the SmarterDx platform (HL7v2.x, FHIR, flat files, etc)
• Client EHR configuration to support SmarterDx workflows
• Be a great Smartian teammate
• Work closely with our Implementation, Engineering, and Data Science teams to apply successful integration solutions
• Educate both our team and clients on value-add EHR integration methods