Delivery Manager, Shift Technology
AI-driven insurance fraud solution
Be an early applicant
AI-driven insurance fraud solution
501-1000 employees
Be an early applicant
501-1000 employees
Company mission
To revolutionise the policyholder experience through wide-ranging products that apply AI and advanced data science to key insurance processes.
Role
Who you are
- Shift’s project management team is composed of high achievers dedicated to exceptional client service, driven by challenging projects, and committed to continuous learning and innovation
- Proven experience (10+ years) in delivery management role within the Enterprise SaaS industry
- 10+ years experience in Project Management, with at least 5+ years of experience leading and motivating a high performing team in the Enterprise Software/SaaS Industry
- Outstanding communication skills in English, with the ability to simplify complex concepts and with the ability to effectively interact with clients and internal teams at all levels
- Dynamic, curious leader who embraces continuous learning and actively seeks to broaden your expertise and influence
- Highly organized and detail-oriented, with the ability to manage multiple complex, high visibility projects simultaneously while meeting deadlines
- Strategic mindset balanced with day-to-day operational excellence
- Strong leadership qualities, taking full ownership of your responsibilities, inspiring your team, and driving innovation to enhance service quality and client satisfaction
- Relevant certifications in project management (e.g., CAPM, PMP, PRINCE2) are a plus
- Advanced fluency in English is required, with the ability to communicate with the nuance and precision of a native speaker
- Additional languages (French, German, Italian) are a plus
What the job involves
- As the senior leader for the UK project management function, you will play a pivotal role in ensuring Shift Technology’s success in the UK
- You will lead the team of project managers responsible for the delivery of our solutions to our clients, overseeing the end-to-end delivery process, from project inception to completion, ensuring that all client requirements are met with the highest level of quality and efficiency
- Manage the entire delivery lifecycle of our portfolio of projects including participating in pre-sales as well as project inception, planning , execution, monitoring, and closure
- Develop, coach and empower a highly skilled team of project managers with a focus on operational excellence, personal accountability, resilience, #MakeItHappen attitude, and spirit of collaboration
- Coordinate and collaborate with leaders from across both the UK, Ireland & Nordics region and broader Shift to align strategy, priorities, resources and execution across your portfolio (internal partners include Data Science, Customer Success, Sales and Solutions Consulting, Product, Engineering, Legal)
- Develop and maintain strong relationships with key client stakeholders, understanding their business context and needs, and providing regular updates on project progress, addressing any concerns or issues, ensuring overall client satisfaction
- Proactively identify risks and issues that may impact project delivery and work with internal teams to mitigate them effectively
- Drive continuous improvement initiatives to enhance delivery processes and methodologies
- Personally manage key, high-impact projects, demonstrating expert project management skills and strategic decision-making
Salary benchmarks
Our take
The global insurtech market is projected to grow substantially given the increased demand for insurance service digitisation, projected market expansion, and developments in technology that have made it easier to buy and process claims. Insurtech helps create new avenues that large insurance companies have less incentive to pursue, such as offering social insurance and customised policies for clients.
In January 2021, Shift Technology introduced the Shift Insurance Suite to help the insurance industry apply AI-based decision automation and optimisation technology solutions. This addresses critical processes across the insurance policy lifecycle, and helps insurers to achieve faster, more accurate claims and policy resolutions.
Shift Technology is focusing on continuous deployment in the UK and the US, whilst exploring opportunities in Singapore, as it attempts to become an international player in the market. However, it must stave off a number of major competitors to do so, including Quantemplate, Slice and Neos.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-1% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
May 2021
$220m
SERIES D
Mar 2019
$62.5m
SERIES C
Total funding: $322.4m
Company benefits
- Flexible remote and hybrid working options
- Competitive Salary and a variable component tied to personal and company performance
- Company equity
- Generous PTO and paid holidays
- Parental leave opportunities
- Extensive mental health benefits provided via our global Employee Assistance Program
- Paid volunteering time - 16 hours annually
Company HQ
Bercy, Paris, France
Leadership
Jeremy Jawish
(Co-Founder & CEO)Experience in fraud detection solution development for AXA in 2011, and as an FICC Strategist for Goldman Sachs in 2012.
Eric Sibony
(Co-Founder & CSO)PhD in machine learning from 2012-2016, and has been CSO since 2013.
David Durrleman
(Co-Founder & Fellow Engineer)Experience as a Fixed Income Strategist for Goldman Sachs between 2008-2013.
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