Collections Specialist / Financial Analyst, BOSSCAT

Salary not provided

+ Bonus

Excel

NetSuite

Mid and Senior level

Remote from US

Home renovation marketplace

Job no longer available

Home renovation marketplace

21-100 employees

B2CPropertyB2BMarketplaceHome improvementReal Estate

Job no longer available

Salary not provided

+ Bonus

Excel

NetSuite

Mid and Senior level

Remote from US

21-100 employees

B2CPropertyB2BMarketplaceHome improvementReal Estate

Company mission

To bring access, simplicity, and joy to homeownership.

Job

Company

Role

Who you are

The ideal candidate will have experience in both collections and financial analysis, excellent communication skills, is a driven self-starter, will have high follow-through, and a collaborative mindset, thriving in a fast-paced, tech-driven environment
Strong communication and negotiation skills, with the ability to build positive relationships with both customers and internal
Driven to achieve a high degree of success in collecting balances due the company for services performed as well as communicate customer concerns in a timely manner to assist in quickly resolving customer satisfaction issues
Strong understanding of collections processes, including best practices for account management and client communications
Proven experience in financial analysis, with the ability to interpret data and deliver actionable insights
Analytical mindset with a focus on driving efficiencies and process improvements
Ability to balance competing priorities while meeting deadlines in a fast-paced environment
High level of integrity, attention to detail, and organizational skills
Ability to thrive in an entrepreneurial, team-oriented work environment
Prior experience and knowledgeable in collections activities
Bachelor’s degree in finance, accounting, business administration, or a related field
3-5 years of experience in collections, accounts receivable, and financial analysis
Exposure to software (experience with NetSuite is a plus)
Strong Excel skills, with the ability to build and interpret financial models
Knowledge of general accounting principles is a plus

What the job involves

Reporting to the Controller, the Collections Specialist/Financial Analyst is responsible for managing the company’s collections activities, ensuring timely and accurate tracking of accounts receivable, while also performing key financial analysis functions
This hybrid role plays a vital part in both overseeing collections to reduce risk and maintain strong cash flow and supporting the broader finance and accounting team with analysis that drives financial decisions
In addition, working closely with the Finance, Accounting and Operations teams, this position will play a critical role in communicating with our internal and external clients and evolving our collections and finance operations
Collections Responsibilities:
Identify account delinquency attributions and support a collections strategy and escalation plan and enhance a standardized process for identifying high risk accounts prior to default
Manage accounts receivable collections at a high volume, ensuring timely payments from clients and addressing any payment discrepancies or service delivery issues that require escalation
Monitor, track and evaluate the daily analysis of customer collections and disputed invoices/short-payment activity, including escalation procedures for delinquent accounts
Maintain accurate, detailed records of client interactions, payment schedules, and follow-up activities
Ensure timeliness and accuracy of accounts receivable collections reporting, including weekly accounts receivable agings and metrics pertaining to past due balances for senior management
Collaborate with internal teams such as Finance, Accounting, and Operations to improve the collections process
Understand the customer billing process and ensure that customers were billed correctly and that no discrepancies exist
Provide regular reports on collections status, outstanding balances, and related financial data to management
Analyze aging reports to determine risks and identify opportunities for process improvement
Conduct investigations on disputed invoices, working with internal and external stakeholders to resolve payment discrepancies
Evaluate aged items for allowance for doubtful accounts and bad debt write- off as well as refund analysis and credit memoranda
Perform customer invoicing functions
Financial Analyst Responsibilities:
Perform financial analysis related to company performance, providing insights into key metrics such as cash flow, profitability, and expense management
Provide information, accounts receivable account reconciliations and analysis necessary for month end close
Perform variance and trend analysis, driving process improvement, and recommend corrective actions
Support month-end closing processes by providing accurate financial data and analysis as directed by the Controller
Assist in budgeting, forecasting, and variance analysis, contributing to informed decision-making across the organization
Assist in preparing financial reports and presentations for senior management and stakeholders, focusing on trends, risks, and opportunities
Identify areas for process improvements within financial operations and collections efforts to increase efficiency and control
Perform ad-hoc analysis, reporting, and activities as required

Our take

Repairing a property can be time-consuming and unpredictable, particularly when a full-scale renovation requires many niche skills. Finding traders with the necessary skills at short notice can be difficult and pricing can be volatile, and without a renovation coordinator, there is no guarantee that a project will be completed within satisfactory time and quality constraints.

BOSSCAT provides an online home repair service marketplace, allowing property sellers, buyers, realtors, and enterprises to hire on-demand licensed and insured renovation professionals. The marketplace provides accurate next-day pricing, and every project within the platform is managed by a dedicated project coordinator to ensure that each project detail is completed successfully.

The company has raised significant funding which it is investing into research and development and building out the functionality of its platform. It is also opening new offices with an aim to expand to more than 30 markets in the near future. Facing only legacy competition, BOSSCAT is well poised to completely disrupt a traditionally analog industry.