Brand Expedia & Portfolio Ecommerce Merchandising Director, Expedia Group

$197-275.5k

Salary applicable for candidates based in Austin, may vary in other locations. Employees in this role have the potential to increase their pay up to $315,000 USD, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role

Expert level

Austin

London

Online travel shopping company

Open for applications

Online travel shopping company

1001+ employees

B2CHospitalityB2BTravelMarketplaceTransportFlightseCommerce

Open for applications

$197-275.5k

Expert level

Austin

London

1001+ employees

B2CHospitalityB2BTravelMarketplaceTransportFlightseCommerce

Company mission

Expedia's mission is to power global travel for everyone, everywhere.

Job

Company

Role

Who you are

Bachelor's degree (Marketing, Business Management, Economics), MBA Preferred
12+ years of business management, B2C ecommerce, B2C strategy, and retail management/merchandising experience
Experience localizing global strategies for international markets
Experience with A/B testing frameworks and expertise with traffic data sources
Prior experience in project management within a B2C environment
Experience working with stakeholders from across multiple subject areas to prioritize and mitigate issues
Ability to manage merchandising for multiple lines of businesses and traveler segments
Strong business insight with an ability to anticipate risks and identify contingency plans to minimize business disruption
Ability to analyze performance
Communicates effectively, concisely, and tailored to the audience, honed listening skills
Resilient and constructive when faced with change, able to shift approaches when needed in response to unexpected events and circumstances

What the job involves

We are looking for a Brand Expedia & Portfolio Merchandising Director to help us deliver amazing promotions and experiences for our Expedia & Portfolio customers
This role can be based in either Austin, Dallas, London, or Seattle offices and reports to the Sr Director Business Operations, Brand Expedia & Portfolio
Global/Local merchandising strategy: Lead our global and local strategy for Brand Expedia and our Portfolio brand sales and merchandising calendar across our lines of business including hotels, vacation rentals, air, packages and car
Merchandising promotions: Analyze and size business merchandising opportunities leveraging multiple levers including couponing, promotions, and loyalty points
Traveler segment merchandising: Leverage data to define and personalize merchandising for key traveler segments
Merchandising execution: Lead and support the execution of traveler promotions on Expedia and Portfolio brands, coordinating implementation across Marketing, Product, Traveler Business Operations, Legal, and Finance
Ensure timely implementation of our promotions to achieve peak performance, efficiency, and scalability
Merchandising measurement & retro: Work with analytics and the Traveler Business Operations team to review merchandising performance, incrementality and optimize based on learnings
Lead the retro of merchandising sales and campaigns across cross-functional teams and propose appropriate optimization action to improve future delivery
Test & Learn: Work with Product to develop test and learn cadence across our merchandising touchpoints
Homepage Governance: Lead homepage and landing page design and governance, working collaboratively with cross-functional partners in the business, marketing and product
Competitive & Industry benchmarking: Keep a pulse on and benchmark against the travel category, key competitors and best in class merchandising

Application process

End Date: May 16, 2026

Our take

Expedia is an online travel agency. They enable users to access a wide range of services including airline tickets, hotel reservations, car rentals, cruises, vacation packages, and various attractions and services via the world wide web and telephone travel agents. Its primary web businesses include Expedia.com, Hotels.com, Hotwire.com, and Egencia.com.

Between 2021 and 2022, Expedia has been selling and merging a list of its sub-brands in a bid to simplify its operations, including Egencia and Classic Vacations. Due to plummeting share prices, mostly in the case of its sub-brands, Expedia has been leveraging its subsidiaries' customer base and merging them into the company’s core brand. Contrasting this move, Expedia has also been partnering with tech start-ups in a bid to make travel more accessible to underserved groups. Becoming Rentable, a travel company for the disabled is one of 12 startups that are part of Expedia Group’s new Open World Accelerator Programme.

What this indicates is Expedia’s shift from buying other travel companies and a move towards enhancing the experience of its preexisting customer base. This move is aiding in a long-term plan for greater long-term traveler loyalty, utilizing Expedia’s vast amounts of data, not just from reviews, but from check-in, cleanliness, communication, cancelations, etc to inform how guests experience a property.

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

9% employee growth in 12 months

Glassdoor (3.9)

Company

Company benefits

Leisure Travel Reimbursement
Travel Discounts
Family & Friends Discount
Employee Assistance Program
Wellness Reimbursement
Global Service Awards
Business Travel Medical Insurance
Matching Gifts
Expert Medical Opinion
New Parent Benefit
Employee Stock Purchase Plan
401K Plan 🇺🇸
Health Insurance 🇺🇸
Dental Insurance 🇺🇸
Flexible Spending Account (FSA) 🇺🇸
Vision Insurance 🇺🇸
Health Savings Account (HSA) 🇺🇸
Life Insurance 🇺🇸
Private Health Insurance 🇬🇧

Company HQ

Interbay, Seattle, WA

Leadership

Peter M. Kern

(CEO, not founder)

Has been a director of Expedia Group since completion of the IAC/Expedia Group Spin-Off and has served as Vice Chairman of Expedia Group since June 2018. Previously CEO of Tribune Media and Managing Partner of InterMedia Partners VII, LP, a private equity firm.

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