Customer Integrations Engineer, Qloo
+ Equity
AI-powered recommendation API
Job no longer available
AI-powered recommendation API
21-100 employees
Job no longer available
+ Equity
21-100 employees
Company mission
To demystify the intricacies of global tastes and preferences.
Role
Who you are
- At least 3 years of experience in Solutions Engineering, Solutions Architecture, and/or Technical Consulting
- A strong understanding of APIs and SaaS tools, with the ability to articulate technical details to both technical and non-technical stakeholders in a clear and compelling way
- A “can-do” self-starter mentality with the ability to roll-up your sleeves, dive into the weeds, and thrive in a fast-paced, ambiguous start-up culture
- Excellent communication and presentation skills and adept at managing multiple priorities and meeting deadlines
- Bonus points: familiarity with cloud platforms like AWS, Azure, Snowflake
What the job involves
- Reporting to the SVP of Growth, you’ll work cross-functionally across Sales and Engineering to drive revenue
- We are a small but mighty team of ~40, made up of passionate individuals who work hard to help clients solve real-world problems such as increasing user retention, growing sales, and improving marketing efficacy
- As our founding Customer Integrations Engineer, you'll be at the forefront of our efforts to overcome technical challenges and drive customer adoption through overseeing our API integration and customized engagements for clients across verticals and locations
- Whether it's mastering the intricacies of our APIs and SaaS tools or finding creative solutions to meet client needs, you'll play a pivotal role in shaping the success of our company and building our client relationships
- Acting as a technical advisor and solutions architect during the post-sales process, addressing client queries and concerns
- Conducting product integrations, customizing features, highlighting key features and benefits to customers
- Mastering the technical aspects of APIs and SaaS tools to provide effective customer adoption
- Collaborating and working closely with both technical and sales teams to ensure seamless communication of product capabilities, enhancements, and new features
Our take
Powered by AI, Qloo is aiming to understand taste and cultural correlations. While giants like Spotify, Expedia and Netflix dominate their sectors, they inadvertently create "data silos", where valuable information remains isolated. A unified system, however, could help understand and predict diverse personal tastes across various domains.
To confront this, Qloo provides companies with AI-generated correlation data spanning numerous cultural and entertainment domains. Leveraging its platform, a user's taste in one category or genre can seamlessly inform recommendations in another, leading to more personalized experiences. For example, Starbucks is using Qloo to create in-store music playlists tailored to specific neighborhoods, enhancing customer engagement.
With an influx in funding over 2023 and 2024, Qloo is now introducing an accessible self-service interface, aiding small and mid-sized enterprises in charting consumer and taste analytics. Additionally, it has introduced the "multi-person recommendation AI", capable of matching profiles based on individual preferences stored in its database, which further solidifies its position as a leader in personalized recommendation solutions.
Steph
Company Specialist at Welcome to the Jungle
Company
Company benefits
- Champion your health: We offer 100% health insurance coverage, with the ability to join group dental and vision for a nominal fee.
- Invest in your future: Qloo’s competitive 4% 401K matching program helps you build a financial foundation for the years ahead.
- Generous PTO: With 20 days of PTO and 10+ annual company holidays, we encourage taking time to rest and investing in your life outside of work.
- Thrive in Soho: Our sun-lit, spacious office in Soho boasts standing desks, team lunches every Thursday, monthly outings, and a tight-knit community of hard workers.
- Parental Leave: Whether you’re welcoming a child through birth or adoption, Qloo supports all new parents with three months of paid parental leave.
- Ownership Mentality: We provide stock options to all positions, ensuring that everyone, regardless of level, has a stake in our success and shares in our achievements.
Company HQ
SoHo, New York, NY
Leadership
Alex Elias
(Founder & CEO)Previously served as a Principal at APE Capital for 4 years before founding Qloo in 2012.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 2 more jobs at Qloo