Senior Director of Product Compliance, Flex
$252-315k
+ Equity
More information about location
2-3 days a week in office
Flexible rent payment application
Job no longer available
Flexible rent payment application
501-1000 employees
Job no longer available
$252-315k
+ Equity
More information about location
2-3 days a week in office
501-1000 employees
Company mission
To help people pay for the things that matter most.
Role
Who you are
- 10+ years of experience in compliance advisory, product compliance, or regulatory risk roles within fintech, consumer lending, payments, banking, or financial services
- Proven experience leading product compliance or regulatory advisory teams in fast-moving technology organizations
- Deep knowledge of consumer protection regulations, including lending, payments, and fintech regulatory frameworks
- Demonstrated ability to partner effectively with product and engineering teams during product development
- Experience building or scaling technology-enabled compliance programs
- AI & Compliance Modernization Experience
- Experience implementing AI-enabled compliance tooling, automation frameworks, or agent-based workflows within compliance, risk, or product governance functions
- Familiarity with using technology to improve the speed, quality, and scalability of compliance review processes
- Ability to translate regulatory requirements into technology-driven compliance solutions that integrate into product and operational workflows
What the job involves
- Flex is building a next-generation compliance function where AI-enabled systems and human expertise work together to scale regulatory oversight without slowing product innovation
- As the Head of Product Compliance, you will lead Flex’s product compliance function, partnering closely with Product, Engineering, Legal, Risk, and Banking Partners to enable compliant innovation across Flex’s lending and payments ecosystem
- Driving the strategy and execution of product compliance advisory
- Scaling the function through AI-enabled workflows, automation, and intelligent compliance tooling
- Embedding compliance earlier in the product lifecycle
- Establishing durable governance that supports Flex’s GM operating model
- This role will oversee a team responsible for product advisory, regulatory interpretation, product risk assessments, marketing review, and partner compliance coordination
- A key priority for this role is to modernize the compliance operating model, including implementing AI-driven review systems, automated regulatory monitoring, and agent-based compliance workflows that increase both the speed and quality of compliance engagement
- Lead and scale the Product Compliance function, setting strategy, priorities, and operating standards that enable responsible growth across Flex’s lending and payments products
- Embed compliance into the product lifecycle, from concept through launch and ongoing governance, ensuring regulatory requirements and consumer protection principles are integrated early in product design and decision-making
- Serve as a strategic partner to Product, Engineering, Legal, Risk, and Marketing, guiding complex regulatory interpretation and enabling compliant innovation at the speed of the business
- Modernize the compliance operating model by implementing AI-enabled workflows, automated monitoring, and intelligent tooling that increase the velocity, consistency, and scalability of compliance engagement
- Deploy and govern AI-assisted review systems and agent-based workflows across areas such as marketing compliance review, regulatory change monitoring, and product risk assessment
- Establish scalable compliance frameworks, including risk-tiered review processes, standards libraries, and governance mechanisms, that reduce friction while maintaining regulatory rigor
- Oversee compliance advisory for new product launches, product changes, marketing initiatives, and emerging regulatory issues, ensuring decisions are well-documented and defensible
- Partner with product and operations teams to investigate compliance issues, drive root-cause remediation, and strengthen preventative controls
- Represent Compliance in engagement with bank partners, regulators, and internal leadership, ensuring clarity, credibility, and alignment on regulatory expectations
- Drive a culture of accountability, precision, and ownership within the Product Compliance team while developing leaders capable of operating effectively in a high-growth fintech environment
- This role offers a rare opportunity to shape how compliance operates within a high-growth fintech company
- You will have the chance to define what a modern, technology-enabled compliance function looks like and help build systems that allow compliance to scale alongside innovation
- You will gain:
- High visibility with senior leadership and bank partners
- Ownership of one of the company’s most critical risk and governance functions
- The opportunity to build a next-generation compliance operating model powered by AI and automation
- A direct role in shaping how responsible fintech lending evolves
Our take
Many people struggle to pay their rent every month, with a variety of bills hitting their bank accounts simultaneously. Whilst many of these people earn enough money to cover their bills, the inflexible nature of monthly bills can make the all-in-one payment a harder obstacle.
Flex provides a mobile application for the flexible payment of rent, allowing users to pay their landlords through flexible payment plans, reschedule payments when necessary, and protect their funds through Overdraft Protection. The company achieves this by partnering with estate agents and paying their resident's bills upfront, taking on the challenges that landlords would normally have due to late payments.
Flex has experienced extremely rapid growth since its founding which has caused some issues, as it struggled to keep up with the surge in new customers. Having made improvements to its product and scaled its customer service team, it is set to continue providing a service that has come to be highly valued by both tenants and landlords.
Freddie
Company Specialist at Welcome to the Jungle
Insights
10% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Feb 2022
$160m
SERIES C
Apr 2021
$46.6m
SERIES B
Total funding: $225.1m
Company benefits
- Medical, Dental & Vision: Your healthcare will be available from Day 1— giving you immediate peace of mind — with best in class coverage and options.
- Parental Leave: Step away with paid time off to focus on family and life’s newest chapter.
- NYC HQ: Collaborate in our lively New York headquarters, with new office space on the way!
- 401(k) Retirement Savings: Plan ahead with our 401(k) program to grow your future. And starting early 2026, employees will be eligible for a company match!
- Flex Giving: Flex Giving empowers employees to support local nonprofits advancing housing stability in the communities we call home.
- Employee Assistance Fund: Confidential financial support to teammates facing unexpected hardships or emergencies.
- Hybrid Work Policy: Work flexibly from home, with in-person collaboration and events that matter.
- Unlimited PTO + Holidays: Take the time you need— whether that’s a vacation, recharge, or simply a long weekend
- Free Flex Subscription: As a Flex employee, you'll have full access to our services without charge.
- GrubHub Credit: Enjoy meal credits while in the office, so you’re fueled for the workday ahead.
Company HQ
Midtown Manhattan, New York, NY
Leadership
Shragie Lichtenstein
(Co-Founder & CEO)Prior to co-founding Flex in 2019, Shragie co-founded Boundless Reality. They graduated from Yeshiva University in 2015 with a Bachelor's Degree in Finance.
YeTong Shao
(Co-Founder)Prior to co-founding Flex in 2019, YeTong co-founded Boundless Reality alongside Shragie. They graduated from the University of Chicago with a Bachelor's Degree in Mathematic & Economics.
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