Senior Product Manager, Mission Lane
Back-Office Platforms
$130-152k
Providing access to fair and clean credit
Posted today
Providing access to fair and clean credit
201-500 employees
Posted today
$130-152k
201-500 employees
Company mission
To revolutionize access to financial tools in credit, debit, and beyond to pave a clear way forwards for millions of Americans.
Role
Who you are
- Adaptability & Versatility: You thrive in a fast-paced environment, readily taking on diverse projects and wearing multiple hats, even outside your core expertise
- Stakeholder Management: You excel at understanding and translating diverse stakeholder needs into actionable plans, collaborating effectively with both technical and non-technical teams
- Problem-Solving & Strategic Mindset: You're adept at solving problems, balancing immediate needs with long-term vision, and connecting detailed work to the overarching strategy
- 5+ years of experience in product management, business systems, or enterprise applications with a focus on back-office platforms
- Strong domain expertise in Finance, HR, and Payroll processes—ideally within a regulated industry such as financial services. You should be able to deeply understand and articulate the complexities of financial and accounting processes
- Hands-on experience with Finance/Accounting systems such as NetSuite (highly preferred), Workday, SAP, Oracle, or similar
- Proven track record of leading cross-functional system implementations and process reengineering initiatives
- Familiarity with data governance, compliance frameworks (e.g., SOX), and audit requirements in financial environments
- Strong analytical and decision-making skills
- Excellent written and verbal communication skills
What the job involves
- You’ll bring a product management discipline to how we approach and solve back-office challenges across Finance, HR, and more, working to ensure that our internal processes, technology, and data are efficient, scalable, and fully support our business growth.
- You'll dive deep into the intricacies of systems for Finance and Payroll, while also capably managing solutions for other critical areas like HR
- In your first year, you'll be instrumental in significantly enhancing the stability and efficiency of our internal systems and data, streamlining key business processes, and laying the groundwork for a robust and scalable platform roadmap across all corporate back-office functions
- Define and document processes and technology needs for back-office corporate functions
- Partner closely with key stakeholders (e.g., Finance, Capital Markets, People Experience, Operations, Compliance) to continuously improve workflows and data integrity
- Gather, analyze, and prioritize business requirements, translating them into functional and technical specifications
- Serve as a liaison between business and technical teams, ensuring clear communication and alignment, especially when navigating complex financial concepts
- Develop and maintain a roadmap for internal systems aligned with company goals and stakeholder needs
- Provide thought leadership on how platforms might integrate, evaluating the pros and cons of uniform versus unique vendor selection
- Lead the implementation of new systems or enhancements through collaboration with business, technology, and vendor stakeholders. This includes everything from process mapping and writing detailed requirements to coordinating testing and training across diverse functional areas
- Drive initiatives to improve operational efficiency, data accuracy & reporting, and user experience within back-office platforms
- Manage relationships with third-party vendors, including contracts, SLAs, and performance
- Ensure system compliance with regulatory requirements and company policies
Our take
The world of credit can be a murky place, however, companies such as Mission Lane are being established to bring clarity to the industry. The fintech company aims to help people with low credit build their scores and improve their financial lives – this comprises an estimated 100 million people in the US.
Originally a spinoff from the fintech company LendUp, Mission Lane fits a similar mold to larger credit cards startups such as Petal, Tally, and Brex. It uses advanced technology and machine learning to expand credit access.
Despite the global pandemic providing an uncertain backdrop, Mission Lane saw more than 100% revenue growth in its early years. More recently, it strengthened its position in the market by expanding its partnership with Plaid, working together to offer additional connected solutions to underbanked customers. With these developments, Mission Lane remains well-positioned to drive financial inclusion and support for underserved communities.
Freddie
Company Specialist at Welcome to the Jungle
Insights
43% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jul 2022
$150m
LATE VC
Oct 2021
$150m
LATE VC
Total funding: $707.2m
Company benefits
- Work: Join an engaging culture with access to training programs and advancement opportunities
- Life: Get full health, dental, and vision benefits, FSA, paid parental leave, and 401k Company Match
- Balance: Enjoy generous PTO, flexible schedules, a Calm App subscription, and more
Company HQ
Gravel Hill, Richmond, VA
Leadership
Brandon Black
(CEO)Prior to Mission Lane, there worked at Encore Capital Group for over 15 years, while there they served as the COO, President, and CEO. The also served as the Vice President of Risk Operations at Capital One Financial Services for 2 years.
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