Product Design Manager, Clio

• 7+ years of product design experience, including SaaS or complex platform environments
• Experience designing scalable, internationalized products that support multiple languages, currencies, and regulatory requirements
• Skilled in localizing experiences to reflect cultural and regulatory nuances across markets
• 5+ years of experience leading and managing product design teams
• A proven track record of shipping high-quality, user-centered products at scale
• Deep expertise in user research, interaction design, and systems thinking
• Demonstrated ability to connect design strategy to business and customer outcomes
• Experience leading complex cross-functional initiatives with agility and influence
• A coaching mindset—able to build trust, grow talent, and lead through ambiguity
• Proficiency with modern design and collaboration tools (Figma, Miro, etc.)
• Strong understanding of accessibility standards (WCAG) and inclusive design principles
• Experience working in fast-paced, iterative product development environments
• Growth mindset when it comes to process improvement and new technologies, especially AI
• Experience designing for enterprise or regulated industries (e.g., legal, healthcare, finance)

Desirable

• We’re seeking a versatile Product Design Manager to lead our International design team in shaping the tools and workflows that help legal professionals plan, manage, and deliver high-quality legal work across global regions
• You’ll guide design across both the business and practice of law, ensuring Clio feels purpose-built for how firms operate in their local markets
• As part of our global expansion strategy, this role will be pivotal in delivering market-winning offerings across EMEA, APAC, LATAM, and North America—exceeding international customer expectations through AI-driven experiences and expanding product-market fit in emerging regions.
• You’ll also help advance the design organization’s maturity and capability to deliver globally scalable, localized product experiences
• You’ll play a critical leadership role in Clio’s maturing Product Design & Research organization. You’ll shape experience strategy, nurture a high-performing team, and partner closely with Product and Engineering to deliver trusted, human-centered experiences at scale
• Define and drive the experience strategy for internationalization and localization, ensuring Clio’s products are intuitive, compliant, and relevant across global markets
• Leverage regional research and market insights to inform design priorities and ensure products meet the needs of diverse legal systems and customer contexts
• Manage and mentor a talented group of product designers, fostering a culture of curiosity, autonomy, collaboration, and continuous growth
• Champion user-centered design by embedding research and data-informed practices into the product development process
• Collaborate cross-functionally with Product, Engineering, Research, Data Science, Marketing, and Customer Success to deliver cohesive, valuable experiences
• Influence product direction through clear communication of design rationale, insights, and tradeoffs with stakeholders at all levels
• Plan and allocate resources effectively to ensure the team is equipped to meet delivery goals and drive long-term strategic impact
• Hire and develop exceptional talent through feedback, coaching, and performance development