IT Technician, Wiz
United Kingdom
2-3 days a week in office
Cloud security company
Be an early applicant
Cloud security company
501-1000 employees
Be an early applicant
2-3 days a week in office
501-1000 employees
Company mission
To help organizations create secure cloud environments that accelerate their businesses.
Role
Who you are
- 3+ years of experience supporting end users remotely
- Significant experience providing software support to Windows and macOS users
- Experience supporting Google Workspace
- Strong background IT support in a startup environment or at minimum SaaS tool administration in a corporate environment
- Have supported IAM solutions such as Okta, Azure AD, OneLogin, or Ping Identity
- Strong, practical grasp of the networking and ability to troubleshoot wireless networks and some physical infrastructure
Desirable
- Professional experience with cloud service providers such as AWS, GCP, and Azure
- Demonstrable, strong interest in security and cloud technologies
- Fluency in operating within highly regulated environments
What the job involves
- We’re looking for an outstanding IT Technician (Help Desk Support) to help spread the Wiz magic
- Reporting to the Senior Manager, IT Operations, you will work as part of the broader IT organization
- Being reliable and quick on your feet will be your strongest assets as a pillar on this growing team responsible for a diverse portfolio of hardware and software products used by all Wizards across the globe
- Provide tier 1 support for all end users remotely
- Diagnose and resolve technical issues including those related to macOS and Windows and Linux, audiovisual systems, office networks, peripherals, and software
- Participate in asset management activities related to both hardware and software
- Effectively collaborate with close stakeholders such as HR, and perform routine employee lifecycle-related tasks including conducting onboarding sessions for new employees globally
- Draft and update detailed internal and end user facing documentation related to supported technologies and processes
- Set the highest standard for quality in all service desk activities including communication with end users, technology administration, documentation, and contribution to team metrics such as those related to SLAs
- Stay current on technologies used by the company and all internal changes, and train employees on best practices
Salary benchmarks
Our take
Originally founded in Israel – a hotbed for rapid growth cybersecurity companies of late – Wiz hit the headlines when it became the world’s fastest growing software company in Summer 2022. Incredibly, the company clocked up $180 million in annual recurring revenue in under two years since launching its first product, boasting major customers like Salesforce, Slack, BMW, and Asos.
It’s impressive enough that the startup was able to attract hundreds of millions in investment so early in its lifespan, but the fact that it was co-founded by a team of former Microsoft executives no doubt helped on this front. However, to generate this kind of revenue so soon is extremely rare.
The company has fueled its growth with aggressive hiring and product expansion, adding modules for Container and Kubernetes security, DSPM, and CDR - enabling organizations to further consolidate their cloud security program into a single, fully comprehensive platform.
Following its early 2023 Series D funding round, the company has reached a $10 billion valuation, officially making it the world's largest cybersecurity unicorn and it is the fastest SaaS company to achieve such a valuation.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
May 2024
$1bn
SERIES E
Feb 2023
$300m
SERIES D
Total funding: $1.9bn
Company HQ
Chelsea, New York, NY
Leadership
Assaf Rappaport
(CEO)Previously co-founded and was CEO of security SaaS Adallom (acquired by Microsoft in 2015). Subsequently spent four years at Microsoft as a General Manager, first of Cloud Security, then R&D Israel.
Ami Luttwak
(CTO)Was the co-founding CTO of Adallom, next joining Microsoft as CTO of the Cloud Security Group, before becoming CTO of R&D Israel.
Yinon Costica
(VP of Product)Was also Adallom's VP of Product. Joined Microsoft as Partner Director of Product Management, Cloud Security after its acquisition of Adallom.
Roy Reznik
(VP of R&D)Is also the Co-founder & Master Distiller at Kataro Distillery. Before this they worked as Principal R&D Group Manager for Microsoft, joining the company from Adallom whom they co-founded.
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