Senior Sales Engineer, Swiftly
$160-175k
Software solutions for retailers
Open for applications
Software solutions for retailers
101-200 employees
Open for applications
$160-175k
101-200 employees
Company mission
To connect you with your customers by providing tools and technology that touch every aspect of their retail experience.
Role
Who you are
- B.S. degree in Engineering or Computer Science or equivalent
- Minimum of 7+ years experience as a Sales Engineer, Solutions Consultant or Technical Sales engineer in a client-facing sales support role
- Strong understanding of retail technology solutions such as coupon, loyalty, and ecommerce platforms, with the ability to translate complex technical details into easy-to-understand terms for clients
- Proven ability to lead technical discovery sessions, design solutions, and present live product demonstrations
- Excellent communication skills, both verbal and written, with the ability to collaborate across teams
- Enterprise selling experience including enablement, building platform solutions, and general sales support
- Product experience: act as a funnel for solution product requirements for the Swiftly Product team
- Proven ability to work successfully in a high-energy startup
Desirable
- Consulting / Professional Services background
- Extensive experience with North American Retailers
- Project Delivery experience
What the job involves
- The Retail Technical Sales team is looking for a Senior Sales Engineer to join us and help us grow our ever-growing list of Retail partners spanning grocery, convenience and beyond.
- You are a Senior Sales Engineer who comfortably bridges retail technology, advertising, and SaaS technology, and has extensive experience selling to and solutioning with Retailers of all sizes. This role requires a motivated self-starter with strong people, process, and technical skills
- Supporting the Retail Acquisition team’s sales process as the product specialist and expert on how a retailer’s suite of technologies can integrate with our platform
- Client Engagement: Lead live demonstrations of Swiftly’s technology to showcase its capabilities, addressing client needs and answer technical questions
- Technical Discovery: Examine retailers’ apps and web sites to understand which technologies they use. Run meetings to dive deeper into a retailer’s backend systems and examine sample data
- Technical Expertise: Offer deep technical knowledge and thought leadership throughout the sales cycle to answer product questions and provide insights on how our technology fits within retailer environments
- Solution Customization: Provide insight and input to customize Swiftly solutions based on specific retailer needs, helping to drive product innovation and improvements based on client feedback
- Business Modeling: Run and adapt business proposal outputs (ex: ROAS, rev-share, sales lift etc.) based on retailer specific inputs gathered during the discovery phase
- Project Handoff: Work closely with the retailer delivery team to ensure proper translation of scope, technical details, and project specifics from sales to delivery. Ensure seamless transition from sales to implementation
- Collaboration with Product Teams: Partner with product teams to stay up to date with the latest platform features, ensuring technical competence during client engagements and demos. Identify new platform functionality required to implement a retailer’s solution and work with the platform product team to scope the functionality that will be added to the platform
- Regularly engage with our Product and Engineering teams to provide feedback and identify opportunities and trends to further improve the Retail Platform
- Use your platform and technical knowledge to best position Swiftly offerings for (retailer) RFIs and RFPs
- Support Swiftly’s Channel Partner enablement
- Other duties as assigned
Our take
Online shopping seems to have become the norm, and yet 80% of American grocery shopping is still done in person. This is the market Swiftly seeks to engage with its mobile platform specifically aimed at physical stores.
It markets itself as helping brick-and-mortar stores compete with online business. These stores have the benefits of locality and community, but with swiftly’s app and mobile tools they have data-heavy consumer analytics, targeted product suggestions, delivery options and loyalty schemes on top. There’s a couple of other features as well, but essentially it lets physical stores operate in a digital market while still benefitting from the functionality of the store itself.
It’s a clever idea that seeks to capitalise on the myriad potential of smaller businesses, rather than looking for a handful of big client deals. There are other companies operating in the digital/physical crossover retail space, like Foxtrot, but Swiftly’s one-size-fits-all platform has greater potential for scaleability, turning heads by raising $200 million in funding in just 6 months. Its latest investment is being focussed on expanding into new stores, new countries, and new areas of retail.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
12% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Sep 2022
$100m
SERIES C
Mar 2022
$100m
SERIES B
Total funding: $215.6m
Company benefits
- Flexible Work Hours: We believe life's about balance, so we offer a flexible schedule with time for work and play
- Work From Anywhere: Have laptop will travel. Whether you're at home or on the road, your office can be anywhere
- Leading Benefits: We offer a benefits package that gives you--and your family--the best options out there
- Incredible Teammates: We've built a team that inspires and challenges each other every single day
- Advancement Opportunities: Sky's the limit. We offer opportunities to grow in your career and thrive in your field.
Company HQ
Millbrae, CA
Articles
Leadership
Henry Kim
(CEO)Formerly a Senior Analyst at Morgan Stanley and Operations Partner at BMEquity. They were also Co-founder and President of Symphony Commerce.
Karen Ho
(VP Mobile Engineering)Previously worked as an Application Developer at Godlman Sachs and an Instructor at Hackbright Academy, before becoming Full Stack Engineer at both Symphony Commerce and Scoutible.
Sean Turner
(CTO)Former Software Development Engineer at Microsoft and Head of Product at Symphony Commerce.
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