Senior Employee Relations Manager, Adyen

• You have 7+ years of experience in an Employee Relations or Employment Legal role with a primary focus on conducting workplace investigations
• You have deep knowledge of employment law and regulations across North America
• You are an excellent communicator, with the ability to handle confidential information with the utmost discretion

Desirable

• As a Senior Employee Relations Manager, you will be responsible for leading and managing neutral, timely, and thorough investigations to ensure a respectful and safe workplace
• You'll act as a trusted advisor to leadership and the People Team, using your expertise in investigations, legal guidelines, and HR best practices
• You will lead and contribute to projects which positively impact the workplace
• Your work will directly support our commitment to maintaining a positive and inclusive culture for all employees
• This is an individual contributor role that reports to the Head of Employment Legal and Employee Relations
• Help to further build out our investigation function at Adyen
• Lead and manage all aspects of internal investigations under the direction of Head of Employment Legal and Employee Relations. Your responsibilities will cover the full lifecycle of an investigation:
• Intakes and interviews
• Collecting and weighing evidence
• Conducting forensic evidence searches
• Making credibility determinations
• Reaching factual findings according to the relevant evidentiary standard
• Analyzing factual findings against internal policies
• Determining whether policies have been violated
• Debriefing internal stakeholders and leadership regarding investigation conclusions
• Thorough case documentation and record keeping
• Develop key Employee Relations and Employment Legal projects, such as improving investigation processes, implementing new ER-focused technologies
• Reviewing and recommending existing policy updates
• Occasional research regarding employment legal issues
• Design and deliver training programs for managers and employees on topics like respectful workplace conduct, ethical behavior, and effective complaint resolution
• Coaching HR Business Partners on employee relations matters and best practices
• Analyzing data with an eye towards prevention, identifying trends, and recommending initiatives
• Up to 15% travel may be required

• Ensuring a smooth and enjoyable candidate experience is critical for us
• We aim to get back to you regarding your application within 5 business days
• Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role