Benefits Program Manager, Instacart
401(k) and Analytics
$90-121k
This role is eligible for a new hire equity grant as well as annual refresh grants. Salary dependent on location
Online grocery marketplace & grocery tech platform
Job no longer available
Online grocery marketplace & grocery tech platform
1001+ employees
Job no longer available
$90-121k
This role is eligible for a new hire equity grant as well as annual refresh grants. Salary dependent on location
1001+ employees
Company mission
To create a world where everyone has access to the food they love and have more time to enjoy it together.
Role
Who you are
- Experience in 401(k) plan administration, including compliance testing and audits
- Prior experience in data analytics with hands-on experience using AI and predictive tools
- Proficiency in creating clear, impactful data visualizations, dashboards, and reports
- Solid working knowledge of benefit regulations such as ERISA, ACA, and HIPAA
- Problem-solving skills with the ability to manage complex, detail-oriented tasks
- Excellent communication and collaboration skills to work effectively with internal teams and external vendors
Desirable
- Certification in HR or Benefits Management (e.g., CEBS, SPHR, SHRM-CP)
- Experience managing and integrating benefits during mergers and acquisitions
- Prior success in using AI to optimize benefits operations and enhance outcomes
- Proven ability to navigate complex decision-making situations while maintaining compliance
What the job involves
- In this role, You will ensure the seamless operation of our company’s retirement plan, enabling employees to effectively plan for their financial future
- You will handle the day-to-day administration of the 401(k) program, ensuring compliance with all regulatory requirements, fostering strong vendor relationships, and delivering an exceptional participant experience
- You’ll also take on the task of redefining how benefits are administered at scale by leveraging cutting-edge Artificial Intelligence (AI) and advanced analytics
- As the Benefits Analyst at Instacart, you will leverage cutting-edge Artificial Intelligence (AI) and advanced analytics to be a data storyteller
- You’ll provide meaningful and actionable insights regarding benefits plan performance, regulatory compliance, and strategic decisions
- Your work will directly impact employee engagement, program optimization, and overall benefits performance
- The Benefits team is at the heart of our people strategy, ensuring our employees feel supported, informed, and empowered by world-class benefits programs. We work cross-functionally with People Analytics, People Operations, People Technology, and external stakeholders to innovate and optimize key benefits initiatives
- Strategic programs range from Health and Welfare benefits to Mental Health and Financial Wellness. Innovation, engagement and efficiency are top of mind for this team as they play an essential role in shaping a workplace and culture where everyone thrives together
- Manage the daily administration of the company’s 401(k) plan, including annual testing, audits, and Open Enrollment events
- Collaborate with vendors and internal teams to ensure seamless participant experiences
- Monitor compliance with all relevant regulations through routine audits and vendor coordination
- Support annual 401(k) audit and 5500 filingComplete annual NDT testing requirements including True Up or ROE processing
- Utilize AI platforms to analyze data from various benefits programs, identifying trends and communicating actionable insights to inform decision-making
- Create dashboards that track program utilization, employee engagement, and cost efficiency
- Leverage predictive analytics to assess risks, forecast needs, and optimize vendor performance
- Deliver analytics reports to stakeholders, offering insights on benefit trends and participation rates
- Complete annual compliance reporting requirements such as those related the Affordable Care Act and Section 125 Testing
- Implement automated solutions to improve operational efficiency in benefits reporting and compliance workflows
Our take
Instacart is an online grocery marketplace that operates a pick-up and delivery system in the US and Canada. Unlike standard grocery shopping, Instacart sends a “personal shopper” to your local store to buy your products, who then delivers them straight to your door on the same day via their own car. The company also supplies the Instacart Platform, with services for stores encompassing eCommerce, fulfilment, in-store, ads, and insights.
The increased modernization of society has meant more than ever that consumers are looking to buy their groceries online, making space for apps like Instacart to become daily life staples for years to come. Although the company must compete with other grocery store delivery services, such as Walmart’s own, it has expanded to cover large percentages of US and Canadian households, and is now aligned with over 900 retail banners across more than 75,000 locations.
Instacart's software offerings signify the company's focus on tech, designed to move it away from its dependence on the gig economy. To this end, the company has acquired FoodStorm, an order management system that powers end-to-end order-ahead and catering, integrating its technology into its enterprise suite. Despite an IPO in September 2023, market downturns have necessitated a 7% workforce cut in 2024, focused on middle management and creating a flatter organisational structure. With a new streamlined workforce, here's to hoping Instacart can maintain its momentum.
Steph
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 14 rounds)
Nov 2021
$232m
LATE VC
Mar 2021
$265m
LATE VC
Total funding: $2.9bn
Company benefits
- Wellness Tailored to You: Medical, dental, vision, retirement, life & disability coverage right alongside physical & mental wellness programs, memberships and stipends to keep you and your family feeling your best.
- Family Building Benefits: No matter where you are in your family journey, we support you. Our plans cover modern family planning for all. We offer leave for all parents, flexible working schedules and an active Parents@ community.
- Work From Home Stipend: We help outfit your WFH setup and offer reimbursements so you can be your most productive while at home.
- Flexible Time Off: We all recharge differently. Take the time you need with our flexible time off policy and company-wide Self-Checkouts where we encourage everyone to sign off.
- Learning & Development: Whether you're just starting your career or leading teams, we provide customized L&D programs to help you grow and an annual allowance to pursue your development.
- Future Planning: We have you covered as you plan for your future. 401(k) matching in the US and RRSP in Canada, student loan assistance through Peanut Butter, free Rocket Lawyer membership, SoFi & First Republic financial planning and more.
- Four Year Fill-Up: We encourage our tenured employees to take longer breaks and truly unplug by doing something they love – typically four consecutive weeks around the four year mark.
- Community Connection: Support the communities you care about with volunteer weeks and get involved with our social impact program, Instacart Serves.
- Instacart Express Membership: We help keep your fridge stocked. Unlock grocery discounts with our Instacart Beta app while testing our latest features.
Company HQ
The East Cut, San Francisco, CA
Leadership
Apoorva Mehta
(Co-Founder & Chairman)Studied Electrical Engineering at University of Waterloo. Worked in Fulfillment Optimisation SDE at Amazon.com before going on to co-found Instacart.
Brandon Leonardo
(Co-Founder)Interned at Cisco Systems as an IT Engineer. Later became a Senior Web Developer at Webs and then a Venture Hacker at Angel List.
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