Strategy & Transformation Analyst Intern, Aircall
AI-powered communications platform
Open for applications
AI-powered communications platform
501-1000 employees
Open for applications
501-1000 employees
Company mission
To empower every professional to have rich conversations, so they can focus on closing deals and delighting customers.
Role
Who you are
- You are coming from top-tier business or engineering school
- You have a first experience in a leading strategy consulting firm; exposure to Corporate Strategy / Transformation is a plus
- You excel in data-driven problem-solving, with advanced proficiency in Excel (knowledge of Looker is a strong plus)
- You have a solid business sense and a good ability to take a step-back on your work when needed
- You are solution-oriented and able to navigate autonomously under uncertainty
- You have excellent written and verbal communication skills
- You are enthusiastic, reliable and fun: people enjoy working with you and trust you
What the job involves
- We are looking for a talented Strategy & Transformation analyst (intern) to join our Strategy & Operations team. You will work within a team of former strategy consultants (Bain, Mars & Co), to closely support the CEO and executive team, in a key moment of growth & transformation for Aircall while reporting to the Strategy Manager
- Drive Strategic Decisions: Support leadership in making key strategic decisions by structuring and conducting in-depth analyses and market research (e.g., geo-expansion strategies, market sizing)
- Board Meeting Preparation: Assist in preparing for Board of Directors meetings by performing relevant analyses and crafting impactful presentation materials
- Project Execution Tracking: Monitor the execution of key strategic projects, report progress to the VP of Strategy & Operations and the CEO, and help track Company OKRs
- Internal Communication: Build compelling presentations to communicate quarterly results and priorities to the company
- CEO Support: Provide ad hoc assistance to the CEO, such as preparing presentations for key committee
Our take
Call centres have been a mainstay of sales teams for decades, with the human touch delivering an impression conversion rate of about 30% for inbound calls. However analogue call centres are physical infrastructure-heavy and unable to take advantage of the flexibility afforded by remote and hybrid ways of work. Aircall exists to change that, providing a cloud-based call centre infrastructure that allows sales teams to work from their home offices.
Aircall isn't the only company in this space, and it faces heavy competition from Cloudtalk, another cloud-based call centre solution. However Aircall stands out in the market by its use of open APIs and webhooks, making integration with existing productivity and helpdesk tools much easier, and its superior call quality. Aircall has developed a significant customer base with these strengths, with over 20,000 companies using its platform.
The company has raised significant funding in recent years, highlighting the confidence investors have in their offering. With a rapidly expanding presence in the US, European, UK and Australian markets and the recent addition of AI voice agents to handle business calls 24/7, Aircall is clearly set on innovating at scale.
Steph
Company Specialist at Welcome to the Jungle
Insights
0% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jun 2021
$120m
SERIES D
May 2020
$65m
SERIES C
Total funding: $225.6m
Company HQ
NoMad, New York, NY
Leadership
Scott Chancellor
(CEO)Prior to joining Aircall as CEO in 2023, Scott was CEO of Humu and Chief Product/Technology Officer at Apptio. He also spent 7 years at Amazon Web Services as a Director and General Manager of AWS Insights.
Salary benchmarks
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