Client Insights Analyst, Croud
Offers Discretionary annual performance based incentive (up to 8% of annual base salary) + Sales commission
3+ days a week in office (The Bard Building, London)
Performance marketing agency
Job no longer available
Performance marketing agency
501-1000 employees
Job no longer available
Offers Discretionary annual performance based incentive (up to 8% of annual base salary) + Sales commission
3+ days a week in office (The Bard Building, London)
501-1000 employees
Company mission
To drive business performance and growth for ambitious brands through reinvention.
Role
Who you are
- Degree-level education in a quantitative field (e.g., Mathematics, Economics, Physics) or equivalent work experience
- Strong data analysis skills and experience delivering insights tailored to customer needs
- Previous experience working with large data sets and performing complex data analysis ideally in a professional or academic setting
- Proficiency with BI reporting and visualisation tools (e.g., Tableau, Power BI, Looker)
- Familiarity with project management tools and methodologies (highly desirable)
- Good understanding of statistical principles and data interpretation
- Ability to communicate complex analysis clearly and effectively to non-technical audiences
- Strong organisational and time management skills, with the ability to work autonomously and handle multiple priorities
- Excellent written and verbal communication skills in English
- Knowledge of marketing or media optimisation techniques and digital marketing channels
- Understanding of web analytics or marketing analytics
What the job involves
- We are looking for a talented Client Insights Analyst to join our Global Analytics team
- This team, made up of data scientists, analysts, and engineers, is at the forefront of using machine learning and AI to drive data-driven marketing strategies and automation
- In this role, you will use your analytical skills to generate insights that support client business growth, ensuring that marketing effectiveness and ROI are clearly demonstrated
- Client Reporting: Create custom marketing effectiveness reports, providing clients with deep insights into their marketing and business performance
- Client Liaison: Work closely with clients, from onboarding to delivery and maintenance, to ensure reports meet their specific needs and requirements
- Training: Develop and deliver a learning agenda to educate clients on the reporting platform, dashboards, and analytical tools
- Data Collaboration: Collaborate with data scientists and engineers to ensure accuracy in data representation and analysis
- Actionable Insights: Produce visualisations, metrics, and tabulations to present insights and recommendations in an accessible way for non-technical users
- Project Delivery: Manage projects autonomously, ensuring they are on track and delivered on time, coordinating with the Director of Client Success and other teams to manage expectations
- Cross-functional Collaboration: Lead requirement sessions and document business intelligence needs, working with stakeholders to prioritise based on requirements
Salary benchmarks
Our take
Marketing teams are often under-resourced and over-stretched, and the 24/7 nature of the field only amplifies these difficulties. Yet, digital marketing continues to be a vital part of businesses marketing strategy as the opportunities for business success online continue to grow.
Croud has a unique approach to assisting digital marketers. It's propriety technology supports planning, automation and delivery of digital marketing campaigns. Croud's capability to deliver this at scale is supported by their "Croud Control" platform, a digital platform that links over 2,300 on-demand digital experts known as "Croudies" to clients.
Croud continues to expand its network of "Croudies" and the digital products available to clients. For example, its in-house "Croud Creative" team provides instant creative resources to media teams allowing them to create world-class campaigns. It also continues to make acquisitions to strengthen its position, and remains well regarded in the space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
50% female employees
29% employee growth in 12 months
Company
Funding (1 round)
Nov 2019
$36.7m
LATE VC
Total funding: $36.7m
Company benefits
- Work from home opportunities
- 25 days holiday a year
- Annual performance bonus
- Sale commission
- Recruitment referrals bonus
- Gym membership contributions
- Ride to Work scheme
- Rail card
- Season Ticket loan
- Free fruit, breakfast cereals and tea & coffee
- Free home office chair
- Life and income protection
- Medical cash plan
- Share option scheme
- Agile Working Policy
- Summer Fridays
Company values
- Passion: Really caring about what we do - and about doing a great job for our clients. But also about our objectives, our personal development, each other, and about Croud’s success as a business
- Imagination: We never rest on our laurels and are natural problem-solvers. We continually push the boundaries for our clients – whether that’s through technological advancement or innovative business solutions
- Integrity: We care about doing the right thing, and about acting as a partner – not a supplier – to our clients. We put accountability, transparency, and meaningful results at the centre of everything we do
Company HQ
London, UK
Articles
Leadership
Ben Knight
(Founder)Ben worked within search for over ten years, and realised there was a gap in the market to deliver a more innovative way of working, so founded Croud, to cater to clients' 24/7/365 demands
Luke Smith
(CEO)Luke started his career at News International and The Economist, then turned his hand to agency relationship management at Google, where his belief that the agency model was broken grew.
People progressing
Joined as a Digital Director, promoted to Head of SEO after 1 year. Moved to become Director of Organic Performance after another 1 year and 10 months.
Having started at Croud as a Client Strategy Executive, Caroline is now Client Director
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