IT Support Manager, Xpansiv
£68-72k
Market-infrastructure platform for environmental commodities
Open for applications
Market-infrastructure platform for environmental commodities
201-500 employees
Open for applications
£68-72k
201-500 employees
Company mission
To unleash the power of global markets to deliver a world worthy of future generations.
Role
Who you are
- 5+ years of IT Support experience
- Strong troubleshooting and support acumen: able to support colleagues whether they are next to you or thousands of miles away
- Working knowledge of authentication, SSO, MFA and Conditional Access policies
- Demonstrated expererience managing TCP/IP networks, Active Directory, Entra and Intune
- Installation, configuration, troubleshooting of PCs, laptops, and telephony equipment (desk and trading phones) , videoconferencing hardware
- Provide ad-hoc services such as networking of meeting rooms, backup/contingency sites and setting up rooms for projects or other special business needs
- Demonstrated knowledge and proficiency with diagnosing and troubleshooting issues on both Windows and Mac OS
- Microsoft Office 365 management portal including Exchange, Defender, SharePoint, and Teams
- Maintain a thorough understanding of IT and service offerings to identify how best to address end user technology needs and incidents
- Resolve incidents associated with firm-standard end user software and hardware, including mobile/hand-held technologies (Android /iOS)
- Understand the Firm's business and organisation sufficiently to anticipate and resolve end user technology issues that affect productivity of Firm personnel
- Knowledge and experience with Azure, Refinitiv, Bloomberg, CrowdStrike, Cloud 9 are highly desirable
- Comfort, willingness and experience incorporating AI (copilot, Claude, Cursor) into daily work
- In addition to the above, an entrepreneurial mindset is key as you will be required to pitch in with anything else that might be outside of the scope of the aforementioned items
- Must be able to handle pressure, think calmly and see past obstacles and hardships
- Excellent written and verbal communication skills
- Must be willing to get involved in conversation in and out of the office to build relationships with staff, suppliers, and customers
- Someone who can work independently and proactively
- Someone who wants to learn and develop themselves in an entrepreneurial and fast paced environment
What the job involves
- We are looking for a highly motivated, experienced individual with a positive “bedside manner” to support our UK operations
- This person will be responsible for leading IT operations for our London office, as part of a global IT team
- The scope of responsibilities will include deskside and remote (voice, video, remote assist) support, systems administration, and telephony/conferencing support
- You will be based in London, but there will be occasional (reimbursed) travel to our other sites
- Typical workload includes on/offboarding users, installing/upgrading/troubleshooting applications on workstations, coordinating support with third-party software vendors, voice & video support and regular (usage, licensing, access) audits
- There will be high-pressure moments supporting trading operations sprinkled in between proactive work to maintain and improve information security (you will work closely with our InfoSec team as well)
- The person in this position will also assist with project work which can include provision and deployment of physical and virtual workstations, creation and management of systems configurations and policies and consolidations/migrations of Office and other applications
Application process
- Step 1- Shortlisting of resume + recruiter screening
- Step 2- Interview with the hiring manager
- Step 3- Meeting with the key stakeholders
Salary benchmarks
Our take
The market for carbon offsets and RECs is growing fast, with firms and businesses looking to trade to meet sustainability requirements and ESG goals. With the market currently fractured and somewhat murky, however, a wave of startups is emerging to establish a dominant exchange that’s both centralised and transparent. Xpansiv is one of them - and it’s gotten a strong headstart on the competition.
Xpansiv allows companies to trade environmental commodities including offsets, RECs, and differentiated fuels. The platform offers a range of marketplaces, alongside signal data, portfolio management capabilities, and global registries.
So it’s a comprehensive combination of exchanges, analytics, and tools. Its edge, however, comes from its extensive backing. It’s struck a long-term and hefty financing arrangement with Blackstone, the world’s largest private equity firm, and among its equity investors are BP, British Oil, Goldman Sachs and the Bank of America. This, in total, recently gave it a pre-IPO valuation of $2B.
With this top-tier industry involvement, Xpansiv looks set to net some major players. This will help Xpansiv establish itself as a leader in the emerging environmental and commodities exchange market.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 8 rounds)
Jan 2023
$125m
GROWTH EQUITY VC
Jul 2022
$400m
GROWTH EQUITY VC
Total funding: $703.7m
Company benefits
- Medical, dental, vision
- 100% company paid life insurance
- 401(k) plan
- Annual bonus program
- Stock options
- Discretionary paid time off
- Paid parental leave
Company HQ
Financial District, San Francisco, CA
Leadership
Joe Madden
(Co-Founder & Director)Originally worked as Director of National Sales at Transgroup Worldwide Logistics, before holding a number of senior roles (ultimately CEO) at EOS Climate.
Share this job
View 4 more jobs at Xpansiv