IT Operations Specialist, OpenX
Temporary 10 Week Project
$32.69 - $38.46 Per hour
Office located in Pasadena, CA
Sell-side platform
Job no longer available
Sell-side platform
201-500 employees
Job no longer available
$32.69 - $38.46 Per hour
Office located in Pasadena, CA
201-500 employees
Company mission
OpenX's mission is to create awesome programmatic marketplaces.
Role
Who you are
- 2-years experience with Google Workspace, Okta and MS365 user lifecycle administration
- 1-year MDM experience, preferably both Jamf and InTune
- 1-year experience using Atlassian Jira SD and Confluence
- Some experience with Automation tools & basic Scripting for Windows and Mac environment
- 4-years Hands-on experience supporting MacOS and Windows
- Ability to configure, build, test and deploy endpoints with limited supervision
- Tolerance for repetitive or manual tasks, with a mind for automating said tasks
What the job involves
- The temporary IT Operations Specialist II will provide technical assistance and support for incoming service requests/incidents on hardware, software or other computer systems, perform troubleshooting through diagnostic tests and remote access to user computers, support access control needs, support the deployment of new user assets and support our new hire orientation process
- This is a temporary, 10-week project (Sept-Nov) non-exempt position reporting to the Director, IT and is hybrid, requiring flexibility for in-office on agreed days or on-call basis Monday through Friday at our Pasadena, CA location
- Triage all IT related questions as they arise
- Build a knowledge base of IT practices and pragmatic problem solving in the handbook
- Account management for password resets and lockout
- On call support for immediate software and hardware issues during local business hours
- Diagnose computer errors and provide technical support
- Troubleshoot software and hardware
- Asset lifecycle management
- Support Weekly IT Onboarding Sessions for new Team Members
- Train end-users how to setup and use new technologies
- Provide technical support in-person or over chat, phone or video
- 80% is Performing helpdesk at levels 1, 2 and 3
- 20% Participation in project related tasks
Our take
Programmatic advertising - the automatic placement of advertisements typically conducted via the internet and based on a personalised understanding of viewers’ online profiles - has become a vital tool for every business. OpenX provides the infrastructure for this booming industry with their ad exchange platform.
The company is now focused on adjusting its platforms to reflect the values of the modern society it is doing so much to shape. That means accepting tough but fair multi-million dollar FTC fines for data breaches as well as becoming the first ad exchange to go carbon neutral.
The challenge of competing with both ever-changing views on the value and efficacy of programmatic advertising is not a small one. However, OpenX has proven that it is able to innovate with the times. It has deep partnerships across the ecosystem, partnering with Attain in 2022 to enable supply-side targeting for advertisers. It is also expanding partnerships across Latin America and Asia, enabling the company to reach further heights.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Jan 2013
$25m
SERIES E
May 2011
$20m
SERIES D
Total funding: $75.5m
Company benefits
- Dental and vision for both employees and their families
- Unlimited paid time off policy
- Work from home opportunities
- Health insurance
Company HQ
Pasadena, CA
Leadership
Damon Reeve
(Board Director)Previously Board Director at Snowplow Analytics for 3 years and CEO of Authenticated Digital for 4 years. Currently acts as CEO for Ozone.
Scott Switzer
(Founder & Advisor)Previously Limited Partner at FirstMark Capital for 8 years and Advisor at Flybridge Capital Partners for 4 years. Acts as CTO for Ozone.
John Gentry
(CEO)Previously acted as President of Spot Runner, developer of the Malibu Media Platform, an online media exchange that simplifies the buying and selling of television media. Experience as Chief Revenue Officer of Green Dot, the pioneer and market leader in the prepaid debit card industry.
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