Principal Product Manager, Gusto
Insurance Products
$181-262k
Salary dependent on location.
More information about location
2-3 days a week in office
Automated payroll, benefits & HR platform
Be an early applicant
Automated payroll, benefits & HR platform
1001+ employees
Be an early applicant
$181-262k
Salary dependent on location.
More information about location
2-3 days a week in office
1001+ employees
Company mission
To create a world where work empowers a better life.
Role
Who you are
- We’re looking for high-autonomy, entrepreneurial Product Managers to come build high-impact solutions for small businesses and their employees
- 8+ years of hands-on product management experience
- Experience bringing new (0 → 1) health insurance products to market by building the software, go-to-market, and service models to enable successful pilot and scaling
- Exceptional communicator, cross functional collaborator, and leader
- Ability to identify emerging opportunities and industry trends, build business cases, define product vision and strategy, and create a supporting roadmap that rapidly iterates into delivering on your vision
- Entrepreneurial, driven, passionate about our mission, and have deep empathy for our customers
- Experience working in operationally complex spaces and regulated industries
- A proven track record of building products that customers love
- When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required
What the job involves
- We believe in high-ownership Product Managers who operate like business owners - owning an entire roadmap end to end and shipping product all the way from strategy through to the nitty gritty details (some describe this kind of role as a “GM” type role)
- Our Product team is lean, which means you’ll have a high degree of impact and ownership
- We’re here to serve small and medium businesses
- Gusto has a strong mission-driven culture, and we care deeply about lifting up these business owners
- Gusto Benefits is on a mission to expand and enable access to quality health and financial benefits
- We aspire to be the #1 Benefits solution for Small & Mid-Sized Businesses
- Large employers have teams of experts helping them craft high-quality and cost-effective Benefits packages
- SMBs have Gusto
- Our Benefits Product team is responsible for the full stack of Gusto’s Benefits product including the front-end app, its underlying platform services, and internal tooling for our Operations teams
- As a Principal Product Manager, you will be provided an opportunity to play a meaningful role fulfilling Gusto’s mission and growing Gusto’s business
- North Star: Thoughtfully expand Gusto’s health insurance portfolio to meet customer demand and solve the largest barriers to health insurance access for SMB owners and their employees: the rising cost and complexity of insurance
- Ownership: Oversee 0 → 1 and 1 → 1k+ product development for new health insurance offerings. Deeply understand our SMB customers and synthesize a wide-range of insights to assess alternatives for Gusto to offer. Run early pilots and define and implement the post-pilot product, go-to-market and service strategy to enable efficient and effective scaling
- Collaborate: Oversee strategic conversations with current and new carrier partners to understand and influence their strategic roadmaps to better serve SMBs. Explore and implement solutions to improve quality and lower cost of customers health insurance and healthcare. Be an end to end owner of products and businesses responsible for adoption, customer experience, and cost to serve
Our take
For many small businesses, vital administrative tasks such as payroll, taxes, and benefits are manual tasks that take time and energy which many SMB owners don’t have. The three co-founders of Gusto – all coming from small business backgrounds – collaborated on a Fintech company that would handle employee payments, benefits administration, and compliance support specifically for small businesses.
The company may have started slowly, as the founders focused on nailing each individual aspect of Gusto’s operations, but has now skyrocketed to unicorn status with more than 200,000 customers and a multi-billion dollar valuation. In 2021, Gusto began acquiring other companies to strengthen its offering and its position in a competitive market, including two other fintech startups, Ardius and Symmetry.
Through its continued acquisitions and fundraising efforts, the company has carved out a strong position for itself in the space. Although Gusto has found itself impacted by the macroeconomic situation, through the significant effect it has had on its clientele, the company still appears positive for the future after raising funds in 2023 that will see it reach key profitability benchmarks. It continues to consolidate its platform, for example by integrating with OpenComp to grant its users access to the company's Compensation Intelligence Platform.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 8 rounds)
May 2022
$55m
SERIES E
Aug 2021
$175m
SERIES E
Total funding: $706.1m
Company benefits
- Comprehensive medical, dental, and vision benefits, plus a variety of mental health resources
- Flexible vacation - Gusties are encouraged to take the time off they need to continue doing great work
- Fertility treatments, parental leave, pregnancy termination, caregiving, gender-affirming surgery, hormone treatments, transgender-inclusive services, and more
- If you work at one of our homebases, enjoy food, drinks, and good conversation — on us
- Celebrate 5 or 10 years at Gusto and take a month off to recharge
- Take advantage of internet, phone, commuter, and wellness stipends each month, along with a WFH stipend and cash for anniversaries
Company values
- Embody a service mindset - Never stop advocating for the needs of others
- Dream big, then make it real - Be ambitious. Show and do, rather than tell and talk
- Be proud of the how - Ensure deep integrity in everything you do
- Embrace an ownership mentality - Take initiative to leave things better than you found them
- Debate then commit - Share openly, question respectfully, and once a decision is made, commit fully
Company HQ
Central Waterfront, San Francisco, CA
Articles
Leadership
Joshua Reeves
(CEO)Studied Electrical Engineering at Stanford and went onto co-found Gusto in 2011.
Tomer London
(CPO)Has a PhD in Electrical Engineering from Stanford. Was a Researcher at Intel, and then interned at Bump Technologies. Co-founded Vizmo, a mobile self-service technologies company, in 2008. Co-founded Gusto in 2011.
Edward Kim
(Head of Engineering)Studied Electrical Engineering at Stanford. Was Senior Project Engineer at Volkswagen of America Electronics Research Lab and then co-founded Picwing, a printed photos company, in 2008. Co-founded Gusto in 2011.
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