Security Support Engineer, Coro
More information about location
Cybersecurity platform
Be an early applicant
Cybersecurity platform
201-500 employees
Be an early applicant
More information about location
201-500 employees
Company mission
To protect our economic backbone - the millions of growing businesses, empowering them to be resilient to cyber threats.
Role
Who you are
- 5+ years of hands-on technical support experience in Network Security Engineering and/or Systems Engineering roles
- Bachelor's Degree in Computer Science, Information Technology (IT), or related field
- 3+ years of customer-facing support experience, supporting external customers
- Substantial experience in Security Incident Response, including proficiency in SOC, Malware Analysis, threat analytics, Windows server, endpoint security, etc
- Cloud experience with a focus on AWS cloud provider, including cloud security, and networking
- Proficient in Windows PowerShell scripting and experience in Python, Java, or similar programming languages
- Experience in MacOS administration
- Strong understanding of firewalls, VPNs (IPSEC Tunnels), networking, intrusion detection/prevention systems, and antivirus software
- Proven customer service skills supporting external customers
- Excellent communication skills with the ability to convey technical concepts to both technical and non-technical stakeholders
- Excellent documentation skills and ability to translate complex technical processes into user-friendly guides
What the job involves
- We are seeking a dedicated Security Support Engineer to act as a key liaison between Coro’s clients and the Development team, delivering tier 2 technical support while ensuring prompt response to security alerts and incidents.
- This role involves investigating security events, providing actionable recommendations, and collaborating with clients to address technical concerns, implement solutions, and enhance overall security posture through proactive monitoring and cross-functional teamwork
- Proactively monitor security alerts and incidents, ensuring prompt response and mitigation
- Prioritize and escalate incidents based on severity, following established incident triage processes
- Act as the main point of contact between Coro’s clients and the Development team
- Engage directly with customers and deliver tier 2 technical support services to Coro’s clientele
- Investigate and analyze security events, identifying indicators of compromise and assessing their impact
- Provide well-informed recommendations for resolution, taking into account the immediate containment and short-term resolution of incidents
- Collaborate closely with clients to understand their technical issues, and security needs, address concerns, and ensure the effective implementation of security solutions
- Contribute to continuous improvement initiatives to enhance the organization's overall security posture
- Communicate complex security concepts in a clear and understandable manner, fostering effective communication within the team and with clients
- Engage in collaborative efforts within the security team and with other cross-functional teams to drive technical collaboration and enhance overall team expertise
Application process
- Phone Screen – 30 minutes with our Recruiting Team
- Virtual Interview – 60 minutes with the Hiring Manager
- Virtual Interview – 60 minutes with the Department Director
- Virtual Interview - 30 minutes with Department VP
- Virtual Interview - 45 minutes with our People Team
- Integrity Assessment
Our take
In an age where cyber threats loom large for businesses of all sizes, small and medium-sized businesses (SMBs) are increasingly finding themselves in the crosshairs of cybercriminals. With sophisticated breach techniques and the advent of AI, the vulnerability of SMBs has heightened significantly, posing a need for cybersecurity solutions tailored to their scale and resources.
That's where Coro comes in, providing cybersecurity tools specifically designed for smaller businesses. Coro's approach encompasses an all-in-one cybersecurity platform covering various points of entry that cybercriminals might exploit, including email protection, endpoint protection, and cloud protection.
By addressing the specific challenges faced by SMBs, Coro aims to carve out a place in the densely populated cybersecurity landscape. The company has raised impressive funds that will be used to expand its reach beyond the US market, starting with a focus on Europe, while continuing to bolster its R&D efforts to integrate advanced AI tools into its platform.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
Company
Funding (last 2 of 5 rounds)
Mar 2024
$100m
SERIES D
Apr 2023
$45m
SERIES C
Total funding: $263m
Company benefits
- Unlimited vacation days, sick days & 10 paid holidays
- Medical, dental & vision (80-90% company paid)
- HSA with contribution, plus FSA
- 401k with company match
- Company paid STD & LTD
- Company paid life & AD&D
- Pet insurance
- Paytient
- Hybrid working
Company HQ
Chicago Loop, Chicago, IL
Articles
Leadership
Guy Moskowitz
(Co-Founder & CEO)Over 15 years of experience in the telecommunications industry, having served in various executive positions at Gilat Satellite Networks, IXI Mobile, Ness Technologies and Amdocs.
Carmel Domshlak
(Co-Founder & CTO)Scientist with over 20 years of AI and Machine Learning experience. They are currently a Professor at the Technion, and was the Head of the Technion-Microsoft centre.
Doron Milchtaich
(Co-Founder & VP Corporate Development)Previously the CTO of Radcom and the SMSC Product Manager at Comverse. They have also worked as a Cellular Technologies Consultant and Instructor, as well as co-founding Targetix.
Dror Liwer
(Co-Founder)Over 25 years of technology, security, and business development experience. Previously the CEO of Pose, a Venture Partner at RDSeed, a GM at IXI Mobile and an SVP at Publicis and Wunderman.
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