Partner Development Manager, Not On The High Street
Salary not provided
Tableau
Looker
Excel
Mid and Senior level
Remote from UK
The home of small brand magic
Posted today
The home of small brand magic
21-100 employees
B2CMarketplaceFoodFashionInterior designFurnitureHome improvementWeddingseCommerce
Posted today
Salary not provided
Tableau
Looker
Excel
Mid and Senior level
Remote from UK
21-100 employees
B2CMarketplaceFoodFashionInterior designFurnitureHome improvementWeddingseCommerce
Company mission
Making small businesses the future, adding passion and purpose to the world.
Role
Who you are
- The ideal candidate is a natural relationship builder who deeply understands the world of independent, creative businesses and wider retail landscape and possesses the commercial acumen to unlock their true trading potential
- You’ll be highly competent at analysing performance, spotting market trends, and translating data into actionable growth strategies, including product development and range building
- The ideal candidate will be a confident, clear communicator who enjoys working in a collaborative environment
- You’ll have a genuine passion for unique products and independent brands, balancing a deep empathy for small business owners with a sharp, goal-driven mindset
- Above all, you possess that essential blend of being an empathetic, trusted advisor to our Partners and an analytical thinker who excels at data-driven problem solving
- Proven experience building long-lasting, trusted client relationships and acting as a strategic advisor to increase engagement and sales
- A clear, deep understanding of e-commerce business growth strategies and the unique landscape of small, creative businesses
- Commercially astute with strong data literacy; comfortable interpreting trading metrics to make informed decisions within an online retail environment
- Hands-on experience building and running data reports in data analytics tools (e.g. Looker, Tableau)
- High-level Excel skills, with the ability to confidently navigate data on a daily basis
- Strong market awareness, with a solid grasp of marketplace propositions and competitor movements
- Excellent product eye and taste level with a genuine passion for retail and consumer trends
- Retail background with Buying or Merchandising experience a strong preference
- Self-motivated, naturally positive, and highly proactive with a solutions-oriented mindset
- An exceptional communicator and presenter (written, verbal, and visual) with a natural ability to influence stakeholders and build genuine rapport
- An empathetic listener who can connect with small business owners while effectively balancing their needs with priority business actions
- An agile approach to work—someone who accepts change, adapts quickly, and thrives in a dynamic environment
- A genuine passion for Not On The High Street’s brand, products, and our community of independent creative Partners
- Don’t meet every single requirement? No problem. Your strengths, passion & fresh perspective could be just what we’re looking for - so we encourage you to apply!
What the job involves
- We are seeking a dynamic and commercially-minded Partner Development Manager to be the driving force behind the growth of our incredible community of small, creative brands
- You will take the lead in nurturing, developing, and growing a dedicated portfolio of Partners, using a strategic and tailored approach to support their business goals while helping future-proof our marketplace
- You'll champion our Partners' wins and proactively navigate risks and opportunities, ensuring they thrive on our platform
- You’ll work within our Commercial team at Not On The High Street, reporting to the Partner Development Team Manager
- You’ll work closely with other key internal stakeholders and teams across the business to drive core initiatives, optimise performance, and keep communication channels with our Partners seamless and impactful
- Portfolio Strategy: Drive engagement and profitable growth across your dedicated portfolio of Partners, using your trading knowledge, product insights and range building knowledge to realise their business potential
- Tailored Growth Strategies: Devise and implement customised growth plans tailored to each Partner's individual business needs and creative goals
- Cross-Functional Collaboration: Partner with stakeholders across the broader Commercial team and beyond to drive KPI achievement, launch key initiatives, and champion clear, supportive communication with our Partners
- Partner Advocacy: Act as the voice of your portfolio, championing Partner wins internally while keeping a pulse on the wider market, competitor propositions, and marketplace trends
- Two way communication: Seamlessly communicate tech enhancements, policy changes and internal priorities to the Partner base to ensure our key Partners see the full benefit of any platform improvements and opportunities, while communicating Partner needs back to the wider business to help shape future plans
- Future-Proofing Development: Support the Partner Development Team Manager to establish, refine, and evolve our portfolio approach, ensuring we seamlessly meet the needs of both our individual Partners and the wider organisation
- Performance Analysis: Deep dive into Partner sales data on a weekly, monthly, and quarterly basis, proactively identifying emerging risks, uncovering hidden opportunities, and managing expectations across the business
- Range Building: Tailor your knowledge of wider market and product trends to help your Partners build market leading product ranges to keep a high level of newness to drive customer engagement
- Selling Opportunities: Proactively sell marketing opportunities to your Partner portfolio to enhance margin and Partner participation
- Proactive Problem Solving: Work independently to navigate challenges, analyse trading metrics, and make strategic, data-backed recommendations to optimise performance
Application process
- Applied
- Introductory call
- Technical & Community Interview
- Hired
- Our recruitment processes are fully remote, taking advantage of the wonders of modern-day technology
Our take
Notonthehighstreet have found a niche within eCommerce, providing a curated online platform for small businesses.
They currently have 5,000 small businesses selling their unique products on the platform and their business model is similar to Etsy.
Amazon are increasingly doubling down on their marketplace proposition and are powerful competition for Notonthehighstreet. However, their user base is one that values the uniqueness and curation they provide, so this should provide them with a competitive advantage.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Top investors
Company
Funding (last 2 of 5 rounds)
Aug 2016
$28.8m
SERIES E
Oct 2013
$13.5m
LATE VC
Total funding: $71.4m
Company benefits
- 33 days holiday – to make sure you are well rested and ready to give your absolute best, we offer 33 days holiday a year (including bank hols). Plus, there is the option to buy an additional 5 days holiday each year too. And, to top it off we also give an extra half day of holiday for every year of service!
- Private healthcare – keeping you in the best possible health is top of our list, that’s why we offer private medical insurance with Bupa and a cash plan with Healthshield which allows you to claim back money on your healthcare essentials e.g. dentist & opticians
- Pension plan – it’s never too early to start saving for your retirement and with our pension plan in place, it’s easy too! We offer a 4.5% matched contribution
- Life insurance – it’s never nice to think about, but in the very unlikely event of anything happening we’ll pay 4x your basic salary to a nominated person
- NOTHS discount – if you are anything like us, you’ll have an ever-growing wish list from the site. We give everyone who works here 20% off anything from the site (yes, that includes stuff that’s on sale!)
- Video therapy sessions through Spill, to support positive mental health
- Work from anywhere policy – work for up to 45 days of the year from anywhere in the world you don’t need to be in the office, so the world’s your oyster
- Family planning – we’ll support you through your pregnancy, adoption, IVF, or surrogacy journey - we offer 13 weeks at full pay 13 weeks at 50% followed by 13 weeks at statutory pay
- Do your bit for the planet and hire an electric vehicle with a salary sacrifice
Company values
- Stay Focused - We keep the main thing, the main thing. We prioritise, react to change and don’t get distracted
- Champion Team Spirit - We're playful and compassionate. We trust each other and raise each other up. All for one and one for all.
- Act Boldly - We have courage and conviction. We think big, dare to try and take risks
- Be speedy not perfect - We’re nimble, take ownership and move at a pace to achieve our goals. We act, then use learnings to refine
Leadership
Jessica Nesbitt
(CEO)After serving as Chief Growth Officer, Jessica stepped up to take the role of CEO, leading all of Not On The High Street’s commercial efforts.
Holly Tucker
(Co-Founder)Started 'Your Local Fair', a series of upmarket events, which sparked the idea for Not On The High Street. Received an MBE in 2013.
Sophie Cornish
(Co-Founder)Previously both a journalist and marketer. Received an MBE in 2013.
Diversity, Equity & Inclusion at Not On The High Street
- Diversity and Inclusion are really important to us at Not On The High Street. We celebrate difference and strive to make everyone feel welcome.
- As part of your application you’ll be asked to complete a demographic survey to help us learn more about who wants to work with us. It’s completely optional (but really appreciated) and it’s 100% anonymous. We’ll only use the information to help us figure out how to make our team even more inclusive and attract more brilliant people to join us, with the help of our cross-team Diversity Champions to drive progress
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