Business Development Manager, Keywords Studios
Technical & creative services provider
Be an early applicant
Technical & creative services provider
1001+ employees
Be an early applicant
1001+ employees
Company mission
To use the passion for games, technology, and media to create a global services platform for video games.
Role
Who you are
- This is a great opportunity for someone who enjoys building relationships, solving problems, and working cross-functionally in a fast-paced environment
- Bachelor’s degree in Game Design, Business, Product Management, or a related field (MBA or equivalent experience is a plus)
- 3+ years of progressive experience in sales, project management, account management, or business development, preferably in a solutions-oriented environment
- Familiarity with CRM software (e.g., Salesforce, HubSpot)
- Highly organized with strong attention to detail and follow-through
- Experience with project management is a plus
- Ability to build networks and develop relationships across different markets
- Exceptional verbal and written communication and presentation skills
- Proactive problem-solver with the ability to navigate ambiguity and manage high-pressure situations
- Strong sense of accountability and dependability, with the ability to work both independently and as part of a team
What the job involves
- We’re looking for a proactive and detail-oriented Business Development Manager to support our Client Engagement team. In this role, you’ll work closely with different stakeholders to ensure our clients have an outstanding experience, while helping drive retention and growth across accounts
- Act as a day-to-day contact for assigned clients, ensuring timely support and a positive experience
- Coordinate and schedule client meetings, check-ins, and follow-ups
- Collect and summarize client performance data, feedback, and usage trends
- Track client inquiries and collaborate with internal teams (Implementation, Production, Sales, Marketing, Engineering) to resolve issues efficiently
- Help maintain strong client relationships through consistent communication
- Monitor key metrics (usage, satisfaction, engagement) to identify risks and opportunities
- Support renewal processes with relevant data and documentation
- Identify clients suitable for testimonials or case studies in collaboration with marketing
- Assist onboarding and implementation teams to ensure smooth client transitions
- Support identifying growth opportunities within existing accounts
- Gather and share client feedback to improve products and services
- Contribute to internal documentation and reporting for continuous improvement
Our take
Keywords Studios is an international technical service provider to the global video games industry and beyond. The company works as an external development partner for its users, enabling leading content creators and publishers to leverage Keywords' expertise and capacity across the lifecycle of interactive content. In so doing the company enables its clients who are operating in complex and fast-moving environments to remain lean and agile, and to focus on creating and monetising the most engaging experiences.
The company has over 70 studios in 26 countries across the globe. Providing integrated art production, engineering, audio services, testing, localisation, and player support services in more than 50 languages and 16 game platforms.
With a strong market position, Keywords provides services to nearly all of the prominent gaming companies, including T2, EA, Ubisoft, and Square Enix. Keywords had also been on an acquisition spree, with its total acquisition count sitting at 60 before it was acquired by private equity firm EQT in 2024.
Freddie
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Company benefits
- Medical, dental and vision benefits
- WFH Opportunities
- Flexible working hours
- Bonus Schemes
- And More (Varies by Location)
- Paid time off (including sick and select holidays) 🇺🇸
- 401(k) with 3% employer matching 🇺🇸
Company HQ
Carmanhall And Leopardstown, Dublin, Ireland
Leadership
Bertrand Bodson
(CEO)Current Non-Executive Director at Tesco and Wolters Kluwer. Co-Founder & former CEO of Bragster.com (Acquired by Guinness World Records). Previous Chief Digital & CMO at Sainsbury's, and Non-Executive Director of Electrocomponents.
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