Marketing Operations Executive, Phorest
Salon management solution
Be an early applicant
Salon management solution
201-500 employees
Be an early applicant
201-500 employees
Company mission
To empower and inspire salon, spa and clinic owners to grow fantastic businesses while attracting and delighting loyal clients and talented staff.
Role
Who you are
- Project Management: A minimum of 3 years coordinating and running projects within a marketing org
- Campaign Management: Experience supporting end-to-end marketing campaign execution, coordinating phases from kick-off to creative build through to channel execution and reporting
- Stakeholder Management: Proven experience working across multiple functions and management of stakeholder input, delivery and feedback
- Workflow Tools Proficiency: Familiarity with project management software (e.g., Asana, Trello, Notion) and asset management systems (DAM)
- Data handling and reporting: Comfortable collecting data (e.g. creative performance metrics, PR / backlink metrics, campaign KPIs), consolidating across sources (creatives, PR, demand-gen, regional marketing), and producing monthly/quarterly reporting
- If you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit
What the job involves
- The global Marketing Operations Executive sits within the Brand & Communications team and is responsible for ensuring seamless operational flow, cross-functional alignment, and efficient delivery of marketing initiatives across global and regional teams
- This role acts as the connective tissue between creative production, campaign planning, systems management, and interdepartmental collaboration
- This role ensures transparency, efficiency, and consistent execution across all marketing activities
- Map and co-ordinate the full production lifecycle from initial brief and intake through creative development, review cycles, and final asset delivery
- Lead the day-to-day management of the creative production pipeline (especially video, photo, and complex design projects) from brief through final delivery
- Manage and optimise a transparent workflow management tool (e.g., Notion), ensuring it is maintained daily and adopted by all contributors
- Ensure follow up of actions and cascade project tasks to relevant teams to meet regional requests
- Own and maintain the Digital Asset Management (DAM) system, ensuring assets are organised, searchable, up-to-date, and brand-aligned
- Own the coordination and manage timelines and tasks for quarterly global campaigns, including timeline ownership and internal communication across teams
- Support the Events team with internal coordination for flagship events, including staffing, travel, and accommodation logistics
- Maintain a global marketing calendar, ensuring accurate visibility of activities and consistent adoption across global and regional teams
- Global & Cross-functional Alignment:
- Coordinate and run alignment meetings between global and regional marketing teams. Act as the primary liaison between the design/production team and internal stakeholders (Marketing, Product, Sales)
- Act as the primary liaison between the design/production team and internal stakeholders (Marketing, Product, Sales), clearly communicating timelines, project status, and potential risks
- Coordinate and run alignment meetings between global and regional marketing teams, ensuring agendas, slide decks, notes, action items, and follow-ups are completed on time
- Work cross-functionally with Revenue Operations, Demand Generation, and Product Marketing to support integrated sales and marketing enablement
- Manage and coordinate the execution timelines and logistics for global campaigns and key events
- Track, report on, and provide insights into key marketing performance metrics
- Own the reporting of key marketing KPIs, including creative performance and PR impact (e.g., backlink generation, domain authority improvements)
- Provide monthly reporting packs and insights for internal stakeholders, ensuring clarity on performance and optimisation opportunities
Our take
Annually, significant financial losses plague salons and health spas due to both no-show appointments and sluggish periods. Addressing this predicament head-on, Phorest emerges as the solution, providing salon proprietors with user-friendly marketing software.
Phorest's software allows salons to dispatch appointment reminders and promotional details to their clientele. This seemingly uncomplicated remedy remarkably curtails no-show deficits by an impressive 70% - an extremely valuable offering.
From its inception, Phorest has consistently evolved and broadened its platform, adding features for staffing management, inventory control and strategic marketing. It has also secured funding which has enabled it to confidently vie with international contenders like Zenoti and Booker on the global stage.
Freddie
Company Specialist at Welcome to the Jungle
Insights
9% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Mar 2022
$12m
LATE VC
Jun 2018
$23.6m
GROWTH EQUITY VC
Total funding: $37.1m
Company benefits
- Your wellbeing is important to us - We provide private healthcare, and employee assistance program and a free online GP service (WebDoc)
- As part of our Financial Wellbeing, we provide an Employee Share Purchase Scheme, Pension, Life Assurance, and Income Protection
- We help you travel by providing a bike to work scheme as well as tax saver transport tickets
- We care for your family and provide Enhanced Maternity and Paternity benefits
- We grow our own timber! We provide a great learning environment including an extensive onboarding program
- Career development is important to us. We even have our own in-house Learning and Development/Business coach and many online resources including LinkedIn learning
- We don't believe in formal dress codes. We prefer causal things
Company HQ
North City, Dublin, Ireland
Leadership
Ronan Perceval
(Co-Founder & CEO)Previously worked in hair salons, and also co-founded Demonware.
Jamie Myerscough
(Co-Founder & Director)Previously served as Phorest's CEO and Sales Director. Is currently CEO of Educogym.
Salary benchmarks
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