Senior Manager of Business Analytics, Flywire
$152-190k
+ Equity
Global payments processing
Be an early applicant
Global payments processing
1001+ employees
Be an early applicant
$152-190k
+ Equity
1001+ employees
Company mission
To improve the payment experience for everyone.
Role
Who you are
- We are looking for a seasoned, technically sharp analytics leader to serve as Senior Manager, Business Analytics within our Data & Analytics team
- 7+ years of experience in analytics, business intelligence, or data science, with a meaningful focus on client-facing or product analytics
- Proven people leadership experience, with a track record of developing analytics talent and building high-functioning teams
- Deep hands-on expertise with Looker, Sigma or a comparable BI platform, including dashboard and explore design oriented toward end-user self-service
- Strong SQL skills and comfort working in a modern data stack (e.g., BigQuery, dbt)
- Experience defining and governing product or client-facing metrics frameworks; you have strong opinions about what “good” measurement looks like and how to make it stick
- Demonstrated ability to translate complex data into clear, compelling narratives for non-technical audiences, including clients and senior stakeholders
- A collaborative, cross-functional mindset. You build strong partnerships with Product, Engineering, Client Success, and other teams and bring them along on the analytics journey
- Excellent organizational skills and the ability to manage multiple priorities across a diverse stakeholder landscape
- Experience in fintech, payments, or a related industry is a plus
- Exposure to product analytics tooling (e.g., Heap, Amplitude) and A/B testing methodology is a plus
What the job involves
- In this role, you will you will be a key driver of how Flywire measures, understands, and optimizes performance across its business; with a primary focus on product and client analytics. As a leader you will provide strategic guidance and support across the business ensuring they have the insights, tools, and self-service capabilities they need to make confident, data-driven decisions
- This is a management role with meaningful hands-on expectations. You will lead a team of Senior BI analysts while staying close to the work; designing and governing the analytics solutions that demonstrate Flywire’s value to clients, define and track the product metrics that matter most, and ensure that our reporting tells a coherent, trustworthy story across verticals and functions. You will operate as a key bridge between our clients, our product and engineering teams, and our broader Data & Analytics organization
- Anchored in governed analytics, self-service enablement, and a “Metrics That Matter” mindset, this role is critical to ensuring that Flywire’s client and product insights are not only accurate and timely, but are also working from a shared, consistent foundation. The responsibilities of the role include:
- Lead, mentor, and develop a team of client and product analytics professionals, fostering a high-performing, collaborative culture with clear goals aligned to business priorities
- Own the design and delivery of analytics solutions; including dashboards, reports, and data insights that demonstrate Flywire’s ROI and empower clients to make data-driven decisions
- Support the Definition and governance of the product metrics framework across Flywire’s core verticals, ensuring the right KPIs are instrumented, consistently defined, and visible to the teams that need them
- Champion a “Metrics That Matter” approach; working cross-functionally with Product, Engineering, and Client Success to identify the measures that most meaningfully reflect payer and client outcomes, and ensuring those metrics are governed and trustworthy
- Advance self-service analytics capabilities by designing intuitive dashboards tailored to client and product use cases, enabling stakeholders to answer their own questions with confidence
- Partner with account management and client success teams to deeply understand client needs and translate them into scalable analytics offerings—balancing custom requests with reusable, governed solutions
- Collaborate with Data and Analytics Engineering teams to ensure upstream data models support client and product reporting needs, proactively surfacing data quality issues or gaps that affect client-facing outputs
- Drive cross-functional analytical alignment; ensuring that client and product reporting is coherent with the broader analytics ecosystem and that insights are discoverable and reusable across teams
- Serve as a senior thought partner on the analytics roadmap, helping prioritize initiatives that drive the most impact for Flywire’s clients and product organization
- Stay informed of industry trends and emerging capabilities in analytics and fintech to continuously elevate the quality and differentiation of Flywire’s client analytics offerings
Application process
- We are excited to get to know you! Throughout our process you can expect to meet different FlyMates including the Hiring Manager and other Flymates. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for questions
Our take
Flywire is a digital platform that simplifies the paying experience for international transactions. Flywire leverages its vertical-specific software and payments technology to deeply embed within client's existing accounts-receivable workflows.
Flywire was first set up to help international students pay their tuition for American colleges, but has since grown into a global payments enablement and software company. It has processed billions of dollars in payments for clients across the world and secured approval for its major payment institution license, enabling it to operate domestic money transfer and cross-border money transfer services.
Flywire serves clients across education, healthcare, travel, and B2B, including several Ivy League schools, and top US hospital systems. The company appears to be focussed on growth, including by strategic acquisitions and entry into new markets, recently in the Asia Pacific and Australia, as well as further developing its channel partners ecosystem.
Steph
Company Specialist at Welcome to the Jungle
Insights
12% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Mar 2021
$60m
SERIES F
Feb 2020
$120m
SERIES E
Total funding: $323.2m
Company HQ
Downtown Crossing, Boston, MA
Leadership
Mike Massaro
(CEO)Mike joined Flywire as a VP of Business Development in 2012 before becoming CEO in 2013. Prior to this, he spent 6 years at Carrier IQ as a VP of Strategic Accounts & Corporate Development and Advisor.
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