Market Research Assistant, RVU
16 Month Fixed-Term Contract
+ 10% discretionary yearly bonus
The home of: Uswitch, Confused.com, Tempcover, Mojo Mortgages and money.co.uk
Job no longer available
The home of: Uswitch, Confused.com, Tempcover, Mojo Mortgages and money.co.uk
501-1000 employees
Job no longer available
+ 10% discretionary yearly bonus
501-1000 employees
Company mission
Empowering people to make confident decisions.
Role
Who you are
- Around 1 year of experience in a marketing or customer data focussed role, ideally within a digital environment
- Experience with quantitative research, including survey development, data analysis, and interpretation
- Comfortable using qualitative research techniques such as depth interviews or focus groups
- Proficient in data processing and visualization tools like Excel or similar
- An ability to tell stories with data, making insights accessible, engaging, and actionable for different audiences
- A genuine interest in marketing and a good understanding of how various channels contribute to brand performance
- Highly organized, capable of managing multiple projects simultaneously and consistently meeting deadlines
- A collaborative team player who can also work independently, take initiative, and thrive in a dynamic environment
- Open to change, with a strong desire to learn and develop professionally
What the job involves
- Joining us as a Market Research Assistant on a 16 Month Fixed Term basis, you'll be at the heart of helping Confused.com truly understand our customers. This is a fantastic opportunity for someone passionate about customer behavior, eager to dive deep into both quantitative and qualitative research, and skilled at turning complex data into clear, actionable insights
- You'll manage research projects from start to finish, collaborating across teams like Advertising, ECRM, UX, and Design to ensure customer understanding drives our strategies and decisions. If you're a self-motivated individual who thrives on making an impact through evidence-based recommendations, this role could be for you
- Research Design & Delivery: Leading quantitative and qualitative research projects end-to-end, from survey design and data collection to analysis and reporting. This includes both primary research (surveys, interviews, focus groups) and secondary research (industry analysis, competitor intelligence)
- Data Analysis & Interpretation: Analysing large datasets using tools like Excel, or similar, interpreting customer feedback and behavioral data to spot trends, patterns, and opportunities. You'll combine various data sources to build a comprehensive view of the customer experience
- Insight Storytelling: Transforming complex data into compelling, customer-focused insights and recommendations. You'll communicate findings persuasively to influence key stakeholders across the business
- Brand Health & Campaign Evaluation: Managing ongoing Brand Health Tracking, evaluating campaign performance, and monitoring competitor activity
- Stakeholder Collaboration: Partnering with colleagues across departments (Advertising, ECRM, UX, Design, etc.) to deliver on research briefs
- Customer Metrics Management: Taking ownership of crucial customer metrics, providing regular reporting and analysis supporting a customer-centric culture
Our take
With increases in everyday costs presenting a significant challenge to households across the UK right now, RVU’s ecosystem of brands has the potential to provide a one-stop shop for consumers to ensure they are better informed and can save money on their bills.
RVU owns and operates Uswitch, Confused.com, Money.co.uk, Mojo Mortgages and Tempcover in the UK, all of which help millions of people make more informed decisions on a range of products and services for their home, such as energy, mortgages, insurance, broadband and mobile phones.
With the 2022 acquisition of Tempcover adding to the portfolio of brands, RVU is doubling down on the breadth of its product offering - expanding into the temporary insurance market. Tempcover is an insure-tech that brings flexible and affordable insurance solutions to motorists - whether hourly cover or month-long policies.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
41% female employees
Company
Company benefits
- Employer matching pension contributions up to 7.5%
- 10% discretionary yearly bonus and yearly pay reviews (based on RVU and personal performance)
- A hybrid working approach with 2 in-office days per week
- Maternity leave: after 12 months of service, you'll receive 26 weeks at full pay, followed by 13 weeks at half pay
- Parental leave: after 12 months of service you'll receive four weeks at full pay, followed by 8 weeks of flexible working
- Adoption leave: after 12 months service - 26 weeks at full pay, followed by 13 weeks at half pay
- £300 ‘Work from Home’ budget to help contribute towards a great work environment at home
- 25 days holiday excl. bank holidays (increasing to 30 days) + 2 days “My Time” per year
- Private medical cover, critical illness cover, dental plans and employee assistance programme
- Up to 22 days per year “working from anywhere”
- Electric vehicles scheme and carbon offsetting scheme
- Free breakfast in the office daily
- Free in-office gym, accessible 7 days a week
- Free access to the Calm and Peppy app for physical and mental health
- Employee discounts programme
- A healthy learning and training budget
Company values
- We believe in making every second count
- We believe in getting better every day
- We believe in winning the right way
- We believe that everything is written in pencil
- We believe in being great people to work with
- We believe that we can be the change we wish to see in the world
- We believe in leaving the wood pile higher than you found it
Articles
Leadership
Tariq Syed
(CEO)Joined Red Ventures in 2017 to lead the inception of their European operations, which included the joint acquisition of the ZPG Group and subsequently the creation of RVU.
People progressing
Principal Product Analyst @ Uswitch.
Director of Engineering @ RVU.
Diversity, Equity & Inclusion at RVU
- 'We can choose to do nothing, we can choose to be angry with the world, or we can choose to take action. We choose action. Not hollow words or quick fixes that make us feel good. Deep-rooted action that will make a lasting impact way beyond the boundaries of our organisation.' Tariq Syed - RVU CEO
- Empower: Our approach to Employee Resource Groups (ERGs) includes executive sponsorship, funding, and professional development for ERG Leaders. Current ERGs are focused on Women, BAME and LGBTQIA+ and Disabilities.
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