Solutions Delivery Consultant, Smartsheet
Offers Employee Stock Purchase Program (15% discount)
Dynamic workspace platform for collaboration
Open for applications
Dynamic workspace platform for collaboration
1001+ employees
Open for applications
Offers Employee Stock Purchase Program (15% discount)
1001+ employees
Company mission
to empower anyone to drive meaningful change — for themselves, their businesses, and the world.
Role
Who you are
- Growth mindset with the desire to work in a collaborative environment to promote and drive superior team performance
- Passion for working with leading-edge, web-based technologies and a desire to deeply understand Smartsheet’s benefits, use cases, and business and technical elements
- Demonstrated ability to succeed in a fast-paced, dynamic and high growth technology environment
- Hands-on working experience in the configuration, customisation, and implementation of SaaS applications
- High level of motivation, self-starter, excellent at follow-up, team-player with the ability to deliver within defined timelines
- Proven ability to drive projects from concept through completion with minimal guidance
- Strong communication skills (written, verbal, presentation), with the ability to explain technical subjects to non-technical end-user personnel in large enterprises
- Bachelor’s degree or equivalent combination of relevant work experience and education
- Willing to travel periodically (up to 40-50%) based on customer and business need
- Legally authorised to work in the U.K. for any employer on an ongoing basis
What the job involves
- Smartsheet is looking for an experienced Solutions Consultant to drive quality, efficiency and customer satisfaction within our Consulting business by assisting customers with designing, building, and implementing Smartsheet solutions to solve their business objectives
- For the right candidate, this is a career-defining opportunity to join Smartsheet at a critical moment and have a significant impact
- As a Solutions Consultant, you will work with Smartsheet customers and partners on engagements to convert business requirements into Smartsheet solutions
- Within this role, you will be considered the Subject Matter Expert pertaining to advanced Smartsheet functionalities in order to propose solutions for use cases across different industries and business groups
- The right candidate is a strong communicator, is detail-oriented, and is driven by making an impact for our customers
- This full-time position reports to a Manager of Professional Services and is primarily remote, with occasional in-person team meetings at our London, UK office
- Lead consulting engagements with customers to understand their business challenges and develop solutions leveraging Smartsheet, our partners, and our API
- Serve as the Smartsheet subject matter expert (SME) on Smartsheet product capabilities
- Develop tools, processes and best practices to ensure customers are realising the greatest possible value from Smartsheet
- Expand upon the Smartsheet solution portfolio, demonstrating best practices in design for use cases across a variety of industries and business functions
- Determine solution feasibility and costing in support of our Sales team for new engagements
- Review and validate solution designs produced by other Services team members
- Provide feedback to our Product & Platform Engineering teams that inform additional product and service sales opportunities
- Perform other duties as assigned
Salary benchmarks
Our take
With teams increasingly moving to remote work across many industries, companies have been reaching for tools to keep operations smooth and communications open. Founded in 2005, Smartsheet is a cloud-based work management platform helping a vast range of companies, from small businesses to large enterprises, plan, track, and report on work.
Like other team collaboration software companies Lucid and Atlassian, Smartsheet saw strong growth between 2020-2022, achieving almost 40% year on year revenue increases through 2022. If the company can continue this success, it stands to make real gains in a global team collaboration market expected to be worth about $20 billion by 2028.
Smartsheet has embedded itself across various industries, with deep integrations with applications from the likes of Salesforce, Atlassian, Google, and Microsoft, leading to it being the first work management sector Unicorn to reach $1 billion in recurring annual revenue in 2024. Whilst remaining broad in application, it is also expanding and upgrading its product offerings; this may prove crucial in further distinguishing itself from well-backed startups like Monday.com and Asana as they begin jostling for market space.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
May 2017
$54.7m
SERIES F
May 2014
$35m
SERIES E
Total funding: $122.2m
Company benefits
- Lucrative Employee Stock Purchase Program (15% discount)
- 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
- Monthly stipend to support your work and productivity
- Flexible Time Away Program, plus Incidental Sick Leave
- Up to 24 weeks of Parental Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development including access to LinkedIn Learning online courses
- Company Funded Perks, including a counseling membership, primary care membership, local retail discounts, and your own personal Smartsheet account
- Teleworking options from any registered location (role specific)
- Monthly contributions toward your pension
- Mployer-paid Private Medical and Dental, additional cost for family members
Company HQ
West Bellevue, Bellevue, WA
Articles
Leadership
Mark Mader
(President & CEO)Having studied at Dartmouth, Mark spent 2 years as a Greenwich Associates Research Associate before 10 years at Onyx Software. They then founded Smartsheet in 2005 as CEO.
Brent Frei
(Board Member)Brent worked at Motorola and Microsoft for 4 years before founding Onyx Software in 1994 and Smartsheet in 2005. They have been a Board Member since, alongside working as CEO of TerraClear.
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