Community Manager, Matillion
£36-54k
+ Company Equity
AI data automation platform
Be an early applicant
AI data automation platform
201-500 employees
Be an early applicant
£36-54k
+ Company Equity
201-500 employees
Company mission
To empower data teams to build and manage pipelines faster for AI and analytics - at scale.
Role
Who you are
- A strong background in community management within a B2B SaaS environment - you understand the types of questions technical customers ask and you know how to build a community that serves them well
- Project management skills with the ability to coordinate multiple workstreams, manage contributor schedules and drive initiatives through to completion without losing quality or momentum
- Comfort with front-end web basics (HTML and JavaScript) enough to manage and update community platform styling and branding independently without always needing a developer
- A genuine curiosity about AI and how it can enhance community experiences - from chatbots to intelligent search, you're excited about what's possible and ready to own the project that gets us there
- Highly organised, data-driven and collaborative - you work well across teams, build trust with technical stakeholders and use engagement metrics to make the right decisions
- Don't tick every box? Apply anyway. We hire for potential, not just experience. A member of our Talent Acquisition team will be in touch
What the job involves
- We're looking for a Community Manager to take ownership of that transformation someone who can take what we have today and build something genuinely world-class
- This is not a passive, content-scheduling role
- You'll be an organiser, a project manager and a driver of change
- You'll modernise how our community looks and feels, lead the integration of AI into our community experience, manage a network of technical contributors and build the frameworks that keep everything running smoothly
- If you're energised by community, comfortable with ambiguity and ready to own a project that has real visibility across the business, this is for you
- Taking full ownership of the community strategy and roadmap - assessing what we have today, identifying what needs to change, and leading the evolution from a static platform to a dynamic, AI-enhanced community experience that our customers and technical teams want to engage with
- Managing and modernising our community platforms - including Discourse, our Ideas Portal, Stack Overflow and Reddit - ensuring branding, content and functionality are consistently up to date, and making front-end changes (HTML/JavaScript) to keep the experience sharp
- Building and managing a contributor schedule that brings Solution Architects, Technical SAs and engineers front-facing on community forums on a regular basis - you'll own the coordination that makes this happen consistently
- Leading the AI integration project for the community - researching options, collaborating closely with our AI Technical Lead and Metrics team, and owning the delivery of AI-powered features such as chatbots and enhanced search experiences
- Analysing community engagement data regularly to surface trends, define success metrics and make informed decisions that continuously improve the community experience for our B2B SaaS customer base
Our take
In order to make the world’s data more useful, Matillion offers a data integration and transformation platform. Essentially, the company turns raw data into an analytics-ready asset to help companies make better decisions. In 2025 it launched Maia, the industry’s first AI data automation platform.
As organisations search for ways to harness data for business intelligence, the market for Matillion’s offerings is expanding, and the company has assumed a forefront position. Its strong reputation has secured large enterprise clients like FOX, Sony, Slack and Cisco.
The company is well-funded and boasts a strong valuation, showing that it has cemented its place in the sector. With Maia, Matillion proves it is able to adapt to the evolving business data landscape, delivering expert AI agents that can handle time-consuming data work and free up teams to focus on delivering business goals faster.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-6% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Sep 2021
$150m
SERIES E
Feb 2021
$100m
SERIES D
Total funding: $310.6m
Company benefits
- A culture that promotes work life balance
- Access to mental health support
- 25 days holiday
- 5 days paid volunteering leave
- Pension
- Career development with monthly hackdays, access to a Udemy account, Blinkist and much more
Company HQ
Salford, UK
Leadership
Ed Thompson
(CTO)Previously acted as an IBM Software Consultant for Real Solutions and as an Integration Team Leader for Imtech ICT.
Matthew Scullion
(CEO & Founder)Previously acted as Software Division Director for Imtech ICT and as Director for Real Solutions.
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