Manager of Site Reliability Engineering, Flexera
IT management solutions
Open for applications
IT management solutions
1001+ employees
Open for applications
1001+ employees
Company mission
To help IT executives turn insight into action.
Role
Who you are
- Experience as a Site Reliability Engineering in cloud environments
- Experience managing a team of Site Reliability Engineers
- Experience managing infrastructure in Azure
- Experience managing Kubernetes infrastructure in the cloud
- Experience in Monitoring & Observability practices in the cloud including tooling, logging, metrics, tracing, and alerting
- Experience with IaC and Containers to achieve scalable, reliable, performant and secure SaaS platform infrastructure
- Experience of CI/CD tooling to automate, orchestrate and integrate continuous delivery pipelines
What the job involves
- Build, grow and lead a team that is responsible for implementing the Site Reliability Engineering practices and tools that continually improve the operational readiness, instrumentation, reliability, performance and scalability of Flexera’s Snow Atlas global cloud infrastructure, platform and products
- The team is central to the success of Flexera’s SaaS solutions and stakeholders will rely on your knowledge and expertise of SRE and DevOps practices
- Adopting DevOps principles of delivery, the manager is responsible for the deliverables of the central team and works with stakeholders to enable Site Reliability Engineers
- The manager will engage with stakeholders to identify and deliver the highest value / priority work that improves SRE capabilities, tools and services
- Generation of actionable insights from qualitative and quantitative metrics to continually improve the operational reliability of Snow’s systems
- Lead, manage and coach a team of Site Reliability Engineers (SREs) responsible for building and maintaining Flexera’s Snow Atlas platform infrastructure and tooling
- Manage the day-to-day execution of high-quality, prioritized, deliverables of SRE best practices ensuring the reliability, scalability, instrumentation, automation and performance of Snow’s cloud SaaS products
- Being a passionate advocate of the SRE discipline and DevOps principles you will engage, influence, seek feedback, and evangelize best practices with development, operational and support teams to enable stakeholders to support self-service and “you build-it – you run it”
- Manage the operational reliability, fault-tolerance, performance, scalability, observability and efficiency of Flexera’s cloud platforms and products across environments
- Work on incidents in conjunction with team members and coordinating with wider stakeholders to resolve customer impacting service issues promptly
- Partners with security and other “shared services” teams to align, automate, integrate and orchestrate specialist tooling into a common set of SRE best practices that supports the wider Software Delivery Lifecycle and Product Lifecycle
- Plan and execute projects in support of the SRE objectives, and ensure projects are delivered with high quality, on time, and within budget
- Hire, develop and retain a highly skilled SRE team
- Evaluate hardware and software technologies to improve efficiency and performance
- Manage a team responsible for supporting an international, 24x7, Azure cloud infrastructure powering Flexera’s customer facing service offerings
- Participate in the design, implementation, and operation of a scalable and reliable systems infrastructure supporting a fast-growth SaaS offering
- Ensure proper security, monitoring, alerting, and reporting for the infrastructure
- Troubleshooting and resolving escalated issues
- Capacity planning for all aspects of the infrastructure
- Developing and maintaining processes, tools, and documentation in support of the production environment
- Participate in evaluation of new software, hardware and infrastructure solutions
- Participation in an on-call rotation and be available 24x7 in an escalation capacity
Our take
Flexera is an IT solutions company for businesses looking to maximize the potential of their technology investments. Spun out of legacy company InstallShield dating back to 1987 and its leading software product Flexnet Manager, Flexera offers a range of solutions including IT asset management, IT visibility, and cloud migration.
It’s the latter that in the present day seems to be the most popular product from not only Flexera, but competitors too. Flexera was cited in the summer 2022 by Information Services Group as a global leader in hyperconverge infrastructure solutions (HCI) systems, that uses cloud computing as a basis for its build.
The company has been a shapeshifting entity on the market for decades now, with a flexible range of services that in 2023 include the Flexera One FinOps, a solution for the strengthening of cloud central teams. Flexera also saw a buyout by private equity firm Thoma Bravo to the sum of $2.9 billion in 2020. The large company boasts 50,000 customers worldwide and offices in Asia Pacific and Northern Europe, having acquired a healthy rostrum of IT companies over the years.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
Company
Funding (last 2 of 5 rounds)
Feb 2013
$15.6m
SERIES D
Sep 2010
$25m
SERIES C
Total funding: $62.1m
Company benefits
- Health and mental wellness
- Competitive time off and new-parent support
- Retirement and employee investment program
- Student loan debt relief and tuition reimbursement
- Be part of the diversity council, have fun and give back
Company values
- Candor - Flexera is direct and open, holding each other accountable.
- Keep Score - Flexera measures its successes, learns from its failures and is accountable.
- Passion - Flexera inspires with its curiosity, love of learning, relentless focus and integrity.
- Celebrate Success - Flexera recognizes people who do extraordinary things.
- Professionalism - Flexera strives to improve, add skills and hold itself to the highest ethics.
- Give Back - Flexera seeks to have a charitable impact at the local, regional and national levels.
Company HQ
Addison Township, Itasca, IL
Articles
Leadership
Jim Ryan
(CEO)Currently Co-Founder of the Do Great Things Initiative and Operating Advisor at Thoma Bravo.
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