Manager of Site Reliability Engineering, Flexera
IT management solutions
Job no longer available
IT management solutions
1001+ employees
Job no longer available
1001+ employees
Company mission
To maximize the value of technology for the world's tech buyers and sellers.
Role
Who you are
- Experience as a Site Reliability Engineering in cloud environments
- Experience managing a team of Site Reliability Engineers
- Experience managing infrastructure in Azure
- Experience managing Kubernetes infrastructure in the cloud
- Experience in Monitoring & Observability practices in the cloud including tooling, logging, metrics, tracing, and alerting
- Experience with IaC and Containers to achieve scalable, reliable, performant and secure SaaS platform infrastructure
- Experience of CI/CD tooling to automate, orchestrate and integrate continuous delivery pipelines
What the job involves
- Build, grow and lead a team that is responsible for implementing the Site Reliability Engineering practices and tools that continually improve the operational readiness, instrumentation, reliability, performance and scalability of Flexera’s Snow Atlas global cloud infrastructure, platform and products
- The team is central to the success of Flexera’s SaaS solutions and stakeholders will rely on your knowledge and expertise of SRE and DevOps practices
- Adopting DevOps principles of delivery, the manager is responsible for the deliverables of the central team and works with stakeholders to enable Site Reliability Engineers
- The manager will engage with stakeholders to identify and deliver the highest value / priority work that improves SRE capabilities, tools and services
- Generation of actionable insights from qualitative and quantitative metrics to continually improve the operational reliability of Snow’s systems
- Lead, manage and coach a team of Site Reliability Engineers (SREs) responsible for building and maintaining Flexera’s Snow Atlas platform infrastructure and tooling
- Manage the day-to-day execution of high-quality, prioritized, deliverables of SRE best practices ensuring the reliability, scalability, instrumentation, automation and performance of Snow’s cloud SaaS products
- Being a passionate advocate of the SRE discipline and DevOps principles you will engage, influence, seek feedback, and evangelize best practices with development, operational and support teams to enable stakeholders to support self-service and “you build-it – you run it”
- Manage the operational reliability, fault-tolerance, performance, scalability, observability and efficiency of Flexera’s cloud platforms and products across environments
- Work on incidents in conjunction with team members and coordinating with wider stakeholders to resolve customer impacting service issues promptly
- Partners with security and other “shared services” teams to align, automate, integrate and orchestrate specialist tooling into a common set of SRE best practices that supports the wider Software Delivery Lifecycle and Product Lifecycle
- Plan and execute projects in support of the SRE objectives, and ensure projects are delivered with high quality, on time, and within budget
- Hire, develop and retain a highly skilled SRE team
- Evaluate hardware and software technologies to improve efficiency and performance
- Manage a team responsible for supporting an international, 24x7, Azure cloud infrastructure powering Flexera’s customer facing service offerings
- Participate in the design, implementation, and operation of a scalable and reliable systems infrastructure supporting a fast-growth SaaS offering
- Ensure proper security, monitoring, alerting, and reporting for the infrastructure
- Troubleshooting and resolving escalated issues
- Capacity planning for all aspects of the infrastructure
- Developing and maintaining processes, tools, and documentation in support of the production environment
- Participate in evaluation of new software, hardware and infrastructure solutions
- Participation in an on-call rotation and be available 24x7 in an escalation capacity
Our take
Flexera is an IT solutions company for businesses looking to maximize the potential of their technology investments. Spun out of legacy company InstallShield dating back to 1987 and its leading software product Flexnet Manager, Flexera offers a range of solutions including IT asset management, IT visibility, and cloud migration.
It’s the latter that in the present day seems to be the most popular product from not only Flexera, but competitors too. Flexera was cited in the summer 2022 by Information Services Group as a global leader in hyperconverge infrastructure solutions (HCI) systems, that uses cloud computing as a basis for its build.
The company has been a shapeshifting entity on the market for decades now, with a flexible range of services that in 2023 include the Flexera One FinOps, a solution for the strengthening of cloud central teams. Flexera also saw a buyout by private equity firm Thoma Bravo to the sum of $2.9 billion in 2020. And since then has gone on acquisition spree of its own. Now the company boasts 50,00 customers worldwide and has offices across the globe.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Feb 2013
$15.6m
SERIES D
Sep 2010
$25m
SERIES C
Total funding: $62.1m
Company benefits
- Competitive pay
- Retirement and employee investment program
- Health and wellbeing
- Student loan debt relief and tuition reimbursement
- Competitive time off, hybrid work and new-parent support
- Connection through ERGs, giving and celebration
Company HQ
Addison Township, Itasca, IL
Leadership
Jim Ryan
(CEO & President)Jim has been at Flexera since 1998, joining the team as a Senior VP of International Sales & Operations. Since then. he has held a number of roles, becoming CEO in 2016. He is also the co-founder of the Do Great Thing Initiative.
Elizabeth Lages
(Chief People and Culture Officer)El joined Flexera in 2004 as a VP of Telebusiness and Channel Sales (North America), since then she has held a number of roles and became Chief People and CUlture Officer in 2021.
Chris B. Andersen
(CFO)Prior to joining FLexera in 2025, Chris served as the CFO at Acquia for 7 years. He was also a VP of Finance at Akamai Technologies for 6 years and a VP of Finance & Chief Accounting Officer at Progress Software for 1 year.
Becky Trevino
(CPO)Becky previously worked at Snow Software in Various VP Product roles until it was acquired by Flexera in 2024. Prior to this, she spent 6 years at Rackspace in various roles, including Senior Director of Product Marketing.
Brian Shannon
(CTO)Prior to joining Flexera in 2021, Brian was the VP of Platform Engineering at ServiceNow. He also held VP roles at GE HEalthcare and API Healthcare.
Share this job
View 18 more jobs at Flexera