Senior PR & Communications Manager, Mixpanel

• 7+ years of communications experience, with a strong preference for candidates who have worked both in-house at a B2B tech company and at a PR agency
• Experience in one or more of the following spaces: analytics, data, AI, engineering, product development. You understand the audience and know how to translate technical concepts into stories that resonate
• Exceptional writer and editor across formats: press releases, media pitches, executive messaging, bylines, internal announcements, and social content
• Strong verbal communicator with confidence presenting to and advising senior stakeholders
• Strong storytelling skills and news judgment
• A track record of securing meaningful coverage in top-tier and tech outlets
• Experience managing external agencies and partners and working cross-functionally with various internal partners
• Comfortable working independently in an ambiguous, fast-moving environment — this is a building role
• Experience working with PR agencies or teams outside of the United States
• Journalism training or prior experience as a reporter/editor is a genuine plus

Desirable

• We're looking for a Senior PR & Communications Manager for a high-visibility, high-ownership role for someone who thrives at the intersection of storytelling, strategy, and execution
• As the first in-house comms hire, you'll report directly to the Head of Communications & Content and will help build the PR function at Mixpanel and play a foundational role in shaping how the company is perceived by the press and public
• You'll own day-to-day communications programs across media relations, product launches, and internal comms — while serving as the primary point of contact for US, EMEA, and APAC agency partners and media
• This is a rare opportunity to build something from the ground up at a company with a strong product, a clear category, and a compelling story to tell
• Media relations:
• Cultivate and maintain relationships with journalists, editors, and producers covering enterprise tech, analytics, AI, data, and SaaS
• Drive earned media coverage in top-tier business and trade outlets
• Develop compelling story angles, press materials, pitches, and messaging frameworks
• Serve as a primary media contact and help prepare spokespeople for interviews and public presentations
• Establish and track metrics to monitor the health of Mixpanel’s coverage
• Product launches & company news:
• Partner closely with Product Marketing to develop and execute PR strategies for major product announcements
• Manage PR and comms activities for company news and announcements
• Ensure messaging is consistent, differentiated, and resonant with technical and business audiences
• Agency & partner management:
• Manage agency relationships in the US, EMEA, and APAC, setting clear priorities, KPIs, and workflows
• Serve as the internal contact and day-to-day liaison, ensuring agency output aligns with Mixpanel's voice and goals
• Internal communications:
• Partner with the People team and leadership to craft internal announcements and other types of internal messaging
• Support the development of internal communication programs that keep employees informed and connected to the company's narrative
• Crisis & issues management:
• Monitor the media and competitive landscape for potential reputational issues
• Support the development of crisis communications protocols and serve as a strategic voice in sensitive situations
• Executive communications:
• Identify, pursue, and manage award submissions, podcast appearances, and speaking opportunities at key industry conferences and events
• Develop and maintain LinkedIn content strategies for executives, helping amplify their voice and build their professional presence
• Collaborate with executives on bylines and contributed articles, from ideation through to final draft
• Develop and execute broader thought leadership narratives and plans for executives and the company