Service Cloud Account Executive, Salesforce
Polish Market
World's leading CRM provider
Job no longer available
World's leading CRM provider
1001+ employees
Job no longer available
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- Extensive background in service applications and/or operational Customer Service Management
- Strong track record of successful selling Service solutions into the Market / alternatively implementing comprehensive Service transformation in a multinational enterprise
- Proven understanding of Service Business, Service Operations as well as buyer's profiles
- Native in Polish and fluent in English
- Strong analytic and task solving skills and the ability to succeed in a fast paced environment
- Proven ability to work well as part of an extended sales team
What the job involves
- As an Account Executive (Service Cloud) you will be part of a team focusing on the Polish markets
- You will formulate and implement a Service Cloud sales strategy for specific industries
- Drive revenue growth by penetrating the current customer base and by developing new customers and new use cases
- You will focus on identifying, structuring, leading and closing large deals, teaming closely with your counterparts in Service Cloud Sales and the customer owning core sales teams
- Demand Generation:
- Identify opportunities for Service Cloud in existing Salesforce Customer base
- Create new leads from systematical prospecting of Service leaders
- Leverage business from new & established relationships
- Customer Focus
- Define the contribution of a service transformation to an overall account specific vision and plan
- Define and pitch the specific value of a service transformation to prospect’s management
- Build trusted relationships with Head of Service, understanding their challenges and demand
- Strategise, negotiate & close business on VP and CxO level
- Scale your business
- Define and execute a plan to accelerate growth of our already fastest growing solution
- Be top of mind at your peers in the extended sales team
- Refine and enable peers for Service Cloud product specific sales messaging, prospecting, qualifying, and closing techniques
- Trusted advisor
- Be a trusted advisor for service transformation to our customers and prospects
- Evangelise the radical transformation in field service in customer meetings, on fairs or events
- Have a specific point of view on the future challenges and opportunities in customer service
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company HQ
Financial District, San Francisco, CA
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
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