Vice President of Product, Resident
$240-300k
More information about location
Mattress and home furnishings retailer
Open for applications
Mattress and home furnishings retailer
501-1000 employees
Open for applications
$240-300k
More information about location
501-1000 employees
Company mission
To create and sell inspiring home improvement products, giving consumers better access to great new items that fill them with joy.
Role
Who you are
- The ideal candidate brings deep consumer ecommerce product leadership, platform and SaaS experience, and a track record of building high-performing product organizations
- 15+ years of product leadership experience with increasing scope and responsibility, including consumer ecommerce and/or digital marketplace leadership
- Proven track record leading product organizations that build both customer-facing digital experiences and platform/SaaS-like internal products
- Experience scaling product teams and driving operational excellence in fast-paced, growth-oriented organizations
- Strategic thinker with excellent judgment and ability to balance strategic focus with tactical execution
- Strong communicator comfortable presenting to executives and cross-functional teams
- Deep empathy for customers, demonstrated through strong practices in discovery and validation
- Excellent analytical skills with skill leveraging data to inform decisions and product prioritization
- Experience with headless commerce architectures, modular product platforms, and modern ecommerce ecosystems
- Willing and able to attend in-person meetings
What the job involves
- We are seeking a visionary Vice President of Product to lead and scale our Digital Product organization
- This executive will own strategy, execution, and team development across our direct-to-consumer brands presence, our proprietary commerce platform, and other internal applications and data products that make up Resident’s technology differentiation
- Reporting to the Chief Technology Officer, you will partner closely with Engineering, Data, Design, Brand, Marketing, Operations and Customer Success to align product execution with company goals and customer needs
- Define and own the product vision and strategic roadmap for the Digital Product organization in alignment with Resident’s business objectives and growth priorities
- Spearhead the development of innovative internal applications and data products that create a competitive edge
- Lead product planning and delivery practices across cross-functional teams to ensure high-quality releases that drive measurable business impact
- Lead and grow a world-class product design function, delivering intuitive user interface designs built on a modular, reusable design system
- Champion a customer-centric, data-driven approach across discovery, design, experimentation, and delivery
- Operationalize frameworks for prioritization that balance customer insights, business value, risk, and technical debt
- Define and own key product success metrics (e.g., conversion, AOV, LTV) and establish clear visibility into performance
- Drive rapid experimentation and data-informed decision making to continuously improve product outcomes
- Build, mentor, and scale a world-class product organization including Senior Product Leaders, Product Managers, Product Designers, and associated roles
- Foster a culture of innovation, outcome-orientation, collaboration, and continuous learning
- Develop product management career frameworks and strengthen cross-functional collaboration practices
- Partner with Engineering leadership to optimize delivery processes and ensure architectural alignment with product goals
- Work with Brand, Marketing, Customer Success, Ops, and Data to translate market & customer insights into impactful product outcomes
- Regularly communicate product strategy, progress, risks, and outcomes to executive leadership and broader organization
- Serve as a product thought leader within the company, key partners and external forums as appropriate
Our take
When somebody purchases a new home, they will have to browse across a vast range of retailers to prepare their house for comfortable living. This will often start with essentials such as bedding, but upon purchase, the customer will move on to focus on furnishing a different area of their property.
Resident provides a marketplace for the purchase of digitally native mattress brands in addition to other home products. For example, upon purchasing a mattress from the company, data is collected from the transaction and applied to recommend additional home products with a focus on premium quality and value.
The company has taken a unique approach to home product sales by focusing its brand on a specific product, which it can then use to gain insights into a customer and thus recommend other products. Its acquisition by Ashley Home provides Resident with ample opportunity to grow upon this idea, fostering expansion in its direct-to-consumer and wholesale businesses.
Freddie
Company Specialist at Welcome to the Jungle
Insights
11% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jan 2021
$130m
SERIES B
Jan 2020
$12.5m
EARLY VC
Total funding: $169.2m
Company benefits
- Remote-first workplace
- Annual bonus potential
- Health, Vision & Dental Insurance
- HSA company contributions
- 401K with company match component
- “Take what you need” PTO
- Wellness benefits
- WFH office and cell phone/internet stipend
- A FREE MATTRESS plus an awesome Friends and Family discount!
Company HQ
Walnut, CA
Leadership
Eric Hutchinson
(Co-Founder)Having started their career as an Analyst at netLibrary and Providian Financial, they worked for a year at Washington Mutual Card Services and PayPal. They've also co-founded Home Value Protection, Madison Reed and DreamCloud.
Ran Reske
(Co-Founder)They worked as an EY Consultant for 2 years prior to 3 years as a Citigroup Analyst. They spent 6 years at Norwest Venture Partners before leaving in October 2015 to co-found Resident.
Craig Schmeizer
(Co-Founder)Co-Founder, Co-CEO and Co-Chairman of Finovance. Was a Payments Consulting Director for 3 years and had VP roles at HSBC, New York Life Insurance, Providian Financial, and JPMorgan Chase.
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