Program Operations Coordinator, Notion
Part-Time Contract
OTE is $55 - $65 per hour + Equity
The connected workspace for your docs, projects, knowledge, and AI
Be an early applicant
The connected workspace for your docs, projects, knowledge, and AI
1001+ employees
Be an early applicant
OTE is $55 - $65 per hour + Equity
1001+ employees
Company mission
To make it possible for everyone to shape the tools that shape their lives.
Role
Who you are
- Extremely detail-oriented. Comfortable with “systems hygiene” work (naming, labels, consistency, and accuracy)
- Strong Notion proficiency, especially databases, relations, linked views, templates, and permissions hygiene
- Demonstrated ability to improve and streamline operational systems, not just execute them
- Familiarity with AI-assisted operations, including Notion AI and agents
- Familiarity with MCP or similar patterns for connecting tools to workflows
- Calm, low-drama communicator who can work asynchronously and proactively surface issues
- Availability that overlaps with PST–EST working hours
- If you’re excited about a role but your past experience doesn’t align perfectly with every bullet point listed in the job description, we still encourage you to apply
- If you’re a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you
What the job involves
- This role supports the day-to-day operations of the Setup Sessions program
- You will keep our core Notion systems accurate, run repeatable admin workflows (screening, onboarding, payouts), and actively streamline operations using Notion AI and agents so repetitive work is minimized over time
- The expected time commitment for this role is 20 hours / week
- What success looks like (first 30–60 days):
- Core program ops databases are consistently accurate, labeled correctly, and easy to trust
- Screening and onboarding workflows move forward on time with clear status visibility
- Payout workflows run smoothly with validation checks and fewer manual exceptions
- Repeatable tasks are documented, simplified, and increasingly automated with AI and agents
- Program standards and processes stay current as the program evolves (naming, labeling, templates, and SOPs)
- You'll own day-to-day maintenance of the core program ops system and its repeatable workflows
- Provide screening and onboarding admin support (tracking, coordination, system setup steps)
- Provide payouts administration support (running checks, preparing inputs, flagging exceptions)
- Support limited expert-facing comms when needed (using templates, clear boundaries, and escalation paths)
- Maintain and improve the key program ops admin databases (e.g., onboarding, registry, portals, call capture, client feedback, payouts)
- Tune processes and system standards to ensure naming, labeling, and data quality are accurate and consistent
- Identify process drift and implement updates so the system evolves cleanly with the program
- Reduce manual work by building, testing, and iterating on AI-assisted workflows
- Use Notion AI and agents to automate or semi-automate repeatable tasks (triage, labeling, quality checks, summaries, and routine updates)
- Document automations and operating procedures so they are maintainable and transferable
Our take
Managing busy workflows using fragmented systems can be a headache for both individuals and businesses. Notion aims to combat this problem by enabling users to work from one central hub, customizing their workflows to suit their exact needs. This includes managing files, scheduling tasks, saving documents, writing to-do-lists, and setting reminders.
The company counts enterprise companies such as McDonald’s, The Wall Street Journal, Verizon, Samsung, and IBM as its customers. In spite of economic uncertainty, Notion reached a $2B valuation in 2020, helped by record signups as more people were forced to work from home. Its value has since risen to over 5 times this value, an impressive reflection of its success.
The company has also made a number of strategic acquisitions that, coupled with its enormous market value and enviable customer list, have Notion well-placed to continue dominating the market. However, with a growing wave of competitors emerging, including offerings like Microsoft Loop, Notion will need to keep innovating and evolving to maintain its edge and stay ahead in an increasingly crowded market.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Oct 2021
$275m
LATE VC
Apr 2020
$50m
LATE VC
Total funding: $335m
Company HQ
Yerba Buena, San Francisco, CA
Leadership
Ivan Zhao
(CEO)Ivan worked for Inkling for 2 years in Product, but was disappointed by the lack of a simple way of collaborating on projects. To fit this need, he co-founded Notion in 2013, serving as CEO since.
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