Principal Product Manager, Transcarent
Benefits
$180-195k
+ Corporate bonus program as well as stock options
More information about location
Consumer-directed health & care experience
Be an early applicant
Consumer-directed health & care experience
501-1000 employees
Be an early applicant
$180-195k
+ Corporate bonus program as well as stock options
More information about location
501-1000 employees
Company mission
To put people in charge of their health and care.
Role
Who you are
- 10+ years of product management experience, including significant time as a Senior or Lead PM owning complex, multi‑team products or platforms
- Deep familiarity with healthcare benefits and data including eligibility, plans and plan designs, accumulators/deductibles/OOP max, ID cards, coverage rules, and claims data, and how they show up in member‑facing experiences
- Proven track record shipping both internal and external product experiences in a B2B2C or enterprise SaaS context with an emphasis on reliability, correctness, and configuration flexibility
- Demonstrated success leading cross‑org, cross‑platform initiatives (spanning multiple apps, services, or interfaces) with hard external dates and real operational consequences
- Strong product sense: you can take dense benefit and platform constraints and turn them into flows that feel simple and trustworthy to members
- Exceptional communication and influence skills — equally effective with engineers, designers, clinical leaders, client teams, and executives
- Naturally curious individuals who enjoy discovering how things work and finding ways to improve upon them
- Humble attitudes and a penchant for solving hard problems
- Experience in startup environments is a plus!
What the job involves
- As Principal Product Manager for Benefits, you'll shape how millions of people understand, access, and use the benefits their employers provide. Benefits are often the most valuable thing employees receive outside their paycheck, yet they remain confusing, fragmented, and underused. You are here to help change that
- Working at the center of our platform, you'll define the strategy for how members discover what's available to them, navigate complex eligibility rules, and connect to the right care at the right moment
- You will lead the product vision and roadmap for our unified benefits experience across medical, pharmacy, and ancillary programs, built on top of our internal platform and services
- You’ll partner closely with engineering, design, data, and product peers across the organization to deliver feature‑complete, high‑reliability experiences that help people understand their benefits in a way that makes sense to them
- This is a principal‑level, high‑leverage individual contributor role: you’ll be expected to set strategy, drive complex cross‑org delivery, mentor other PMs, and be the go‑to product leader for all things benefits at the organization
- Define and evolve the product vision for how members discover, understand, and use their benefits
- Own the end-to-end product roadmap for member-facing benefits and enrollment features including Member-facing and administrative components
- Establish a single source of truth for benefit content and configuration, mapping legacy data and behaviors into a unified model with engineering and fellow PMs
- Translate executive and client commitments into a sequenced plan with explicit tradeoffs, dependencies, and cut lines, and keep that plan real as priorities shift
- Drive accuracy and efficiency in how we gather benefits information from employers, partnering with content management and implementation
- Define and instrument success metrics for benefits from task completion on "find what's covered" to OE error rates and digital ID card usage
- Partner with client implementation, clinical operations, and support leadership so engineering timelines leave room for training, UAT, and change management before launch
- Ship meaningful improvements on a fast, iterative cadence
- Represent benefits in executive and cross functional forums with crisp narratives, options, and recommendations
Our take
More than 60% of US workers who receive health insurance are enrolled into an employer-funded/managed self-insured plan. While such plans can reduce premiums for employers, this typically comes at the cost of quality, and can create more friction than self-insuring through a traditional insurance company.
Transcarent has built a unified digital platform that allows insured patients to access several different healthcare services via a single tool - including consultations, ordering and renewing medications, and chatting with medical practitioners. Speed is a key cornerstone of its approach: so far, the company has been able to connect patients with practitioners in 60 seconds on average.
The business has grown steadily, merging with BridgeHealth and more recently with Accolade. It has also acquired 98point6 and partnered with big businesses such as Walmart. Now a healthcare Unicorn, Transcarent serves over 20 million members and more than 1,700 employer and health plan clients.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
47% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
May 2024
$126m
SERIES D
Jan 2022
$200m
SERIES C
Total funding: $424m
Company HQ
South Park, San Francisco, CA
Leadership
Glen Tullman
(CEO)Former CEO at Enterprise Systems, Allscripts and Livongo. Founded and was Managing Partner at 7wireVentures for 7 years.
Snezana Mahon
(President)Former COO of the company. Qualified pharmacist with experience as a VP at Evenorth and Express Scripts.
Praful Kaul
(CTO)An electrical engineering, computer science and MBA graduate, they have extensive experience in software engineering.
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