Staff Product Designer, Khan Academy
Districts and Reporting
$145-181k
$163,000-$204,000 CAD
Nonprofit online education platform
Job no longer available
Nonprofit online education platform
1001+ employees
Job no longer available
$145-181k
$163,000-$204,000 CAD
1001+ employees
Company mission
Khan Academy's mission is to provide a free, world‑class education for anyone, anywhere.
Role
Who you are
- You have at least 8+ years of relevant experience on an in-house product design team
- You are outstanding across interaction design, prototyping, and information architecture, with strong visual design chops
- You have the ability to juggle ambiguous and broad problems/opportunities along with smaller well-defined projects
- You are a critical participant in design reviews, both in delivering feedback to teammates to strengthen their work, but also in soliciting feedback at every step of the process
- You have exceptional verbal and written communication skills for technical and non-technical partners, internally and externally
- You are comfortable in ambiguous situations and dynamic environments that run similar to a startup, where you regularly interact with and gather feedback from Senior Leadership
- You are scrappy, have a bias toward action, and love moving fast
- You know how to build strong relationships cross-functionally and bring people into the conversation when their input and buy-in is crucial
- You bring a lean approach to product design and regularly ask yourself: how do we learn quickly and ship regularly? What’s the most concise experience we can deliver that still provides value?
- Bonus if you have experience with growth-stage products or designing for growth
- Introspective, mature, and emotionally intelligent
- Invested in your own growth and the growth of our Design team
- Proactively seek out the people/information you need to move work forward and unblock yourself
- High comfort level working within a strong product and pedagogical vision from our CEO Sal Khan and our CLO Kristen DiCerbo, PhD
- Able to balance the immediate tactical needs of helping deliver and ship features with scouting ahead for what’s next
- Willing to roll your sleeves up and pitch in when a project goes off-script
- Passionate about education and designing engaging learning experiences, deeply curious about how and why people learn
- Huge bonus if you’ve worked at a startup before
- Submitting a portfolio with your application is required. We're looking for a portfolio that demonstrates exceptional design solutions and visual design chops that are aligned to business objectives within tight timeframes and constraints
What the job involves
- We’re looking for a Staff Product Designer to embed with District Experience (vertical team) and Reporting & Insights (lateral team)
- The heart of this role is driving the end-to-end design strategy and solutions for reporting and data visualizations as a system – not just mockups and prototypes, but how we’re meeting business objectives and creating a competitive advantage in the market
- You’ll design solutions and experiences that will enable our Districts partners to implement Khan Academy successfully in their schools and classrooms, unlocking improvements to learning outcomes for students
- You will develop a deep understanding of the districts and historically under-resourced communities we serve, analyze and synthesize what we know about our users and the market, generate hypotheses and experiment your way into creating value for school districts, with District Administrators as your primary stakeholder
- Develop a robust data visualization design system for reporting across all user types, focusing on providing insights that drive instructional decisions across 3 dimensions: usage stats, progress in learning, and growth over time
- Leverage your previous B2B and/or B2B2C experience to navigate the tension between customer needs and what’s possible, thinking on your feet and looking for opportunities to do a little work in order to get customer requests met
- Integrate useful generative AI features into the existing “Classic Khan” experience that support the JTBDs of District Administrators and School Leaders
- Partner with the PMs, Eng Director, and heads of District Marketing and Partnerships on the product roadmap, strategy, and vision for what’s next, such as self-provisioning
- Set a standard of operational excellence by driving the design side of projects effectively through strong project management, lightning-fast execution on design iterations, and clear communication
- Join the cross-functional group that maintains our design systems, propose changes and additions to our design systems, review what other designers propose and help maintain internal consistency and usability
- Build alignment across diverse teams by being able to successfully present ideas to a range of teams and stakeholders across Khan Academy
- Manage simultaneous projects effectively through design project management, clear communication and goal setting
- Cultivate a growth mindset (another one of our values) by soliciting feedback on solutions from key stakeholders and learning how to partner effectively with Brand and Visual Design to ensure what you ship looks and feels like Khan Academy
- Write about, present, and share what you have learned, both internally and with the wider Design community via our blog and industry events
Our take
Khan Academy is a non-profit that provides free online education materials, including teacher tools, instruction videos, and practice exercises to support users of all ages. It has over 10 million users a month and covers subjects all the way up to college level.
With nearly a quarter of American adults unable to use mathematics in daily life, Khan Academy’s interactive quizzes, instructional videos, and teacher tools are timely. Khan Academy started life as a series of educational YouTube videos, before building a full-scale platform after receiving an influx of donations from Silicon Valley philanthropists. This background has led it to embrace rather than reject the educational possibilities of new tech such as AI, with the founder regarding traditional institutions' banning of tools like ChatGPT as a mistake.
The company offers its tools completely for free, instead of relying on donations and volunteers. A key focus is tackling wealth inequality in education. A partnership with the College Board (who produce entrance examinations for higher education) has made access to SAT prep materials free for millions. 2024 saw a partnership with Microsoft for Khan Academy's Khanmigo product, now free to use for Microsoft customers.
Steph
Company Specialist at Welcome to the Jungle
Insights
23% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jul 2020
$3m
GRANT
Oct 2017
$3m
GRANT
Total funding: $16.2m
Company benefits
- Flexible spending account (FSA)
- Dental insurance
- Optical insurance
- Life insurance
- Performance bonus
- 401K plan
- Family medical leave
- Diversity program
- Pet friendly workplace
- Work from home opportunities
- Health insurance
- Affinity groups where Parents, Black, Hispanic/Latino, Women and Gender Minorities, and LGBTQIA+ identified folks come together
Company HQ
Mountain View, CA
Leadership
Caroline Hu Flexer
(Co-Founder & CEO)Holds a BA in Architecture from Stanford and Harvard University. They also have an MBA from Stanford Graduate School of Business, and formerly co-founded Duck Duck Moose, a mobile educational platform for children.
Salman Khan
(Co-Founder & Executive Director)They graduated from Harvard Business School and have previously worked in Finance.
Salary benchmarks
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