Director of Revenue Operations, ScreenCloud

• Extensive experience in sales management, revenue operations, and a track record of driving results
• Deep understanding of B2B SaaS landscape, with a keen ability to identify industry trends and emerging opportunities
• Expertise in technologies such as Salesforce, Hubspot, Tableau and Gainsight, with a passion for staying ahead of the curve
• Experience working across a global organisation with teams in different international time zones
• Demonstrated leadership prowess, with a proven ability to build high-performing, motivated teams that consistently exceed expectations
• Exceptional grasp of standard business practices related to Sales/Revenue Operations processes and systems, including sales cycle, Salesforce, reporting, forecasting, territory management, and sales quotas
• A track record of combining strategic leadership with an unwavering commitment to execution, consistently delivering on priorities with precision and focus
• PartnerStack - used for Affiliate Referrals (Marketing also uses ZoomInfo, Dreamdata, AppSpace, Scala, FourWinds (for Enterprise), Yodeck and Optisigns for other channels)

Desirable

• Develop a consistent approach to forecasting across both new business (new ARR) and existing clients (expansion, contraction,, churn)
• Work with go-to-market leaders to establish territories and ensure adequate quota coverage to meet/exceed this forecast
• Develop and manage sales incentive compensation programs to motivate and reward the sales team
• Design a common customer experience from awareness to consideration to purchase to go-live to expansion
• Design and oversee the workflows and accountabilities across the end-to-end client lifecycle, from demand generation to lead generation through the sales cycle and through to account expansion
• Ensure compliance with the needs of Finance to ensure accurate billing and revenue recognition
• Establish “North Star” KPIs upon which the success of Marketing, Sales and Customer Success are predicated
• Develop a foundational set of reports and KPI dashboards
• Represent Operations in governance meetings, to ensure each starts an accurate and reliable view of these KPIs
• Perform analysis to attribute marketing spend to channels generating the highest-quality leads, in terms of fit with ICP and conversion
• Encourage appropriate use of MEDDPIC through the automation of data collection at appropriate junctures of the sales cycle - to enable robust qualification but also handover from AEs and CSMs
• Assess technology stack with a view to consolidating and hence reducing the manual work currently required to clean data as it passes between systems
• Predict ScreenCloudOS device uptake and hence manage the relationship with our manufacturer and our logistics providers, to ensure supply meets anticipated demand
• Collaborate with sales management to manage daily process execution, proactively identify and solve problems, take corrective action, and effectively communicate changes and performance results across the sales organisation and cross-functional teams
• Lead sales forecasting, planning and processes, proactively ensure the sales organisation maintains high levels of quality, accuracy, and process consistency in all planning efforts
• Drive cross-functional collaboration to ensure seamless sales processes and successful launch of new campaigns and products
• Innovate and streamline sales processes to optimise contracting, pricing, compliance, and underwriting

• Here’s some information about how we recruit at ScreenCloud. We have a commitment to engaging with diverse talent and creating a consistently positive candidate experience; in order to help us achieve these goals we regularly deliver internal interview training
• We are also committed to objective assessments and want to provide a realistic preview for each of our roles, so we are likely to ask you to complete a (manageable, not onerous and always hypothetical) task or challenge as part of the process
• If you require any reasonable adjustments, please let our friendly recruitment team know. We understand everyone is busy, so we like to streamline our interview processes with a focus on quality over quantity .This means our interview processes will be challenging and enriching, and (unless there is a particular reason for additional conversations), at most you’ll be attending three interviews before we make a decision